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72 TRAIL AMBASSADOR
CHAPTER 7: DOCUMENTATION Accurate recording keeping is the backbone of the ambassador program. Proper documentation is required from our volunteers as it serves as a written log of the actions you performed and what you encountered while on patrol. This information is also used to verify the programs involvement within an area we serve. Keeping track of what you work on as a trail ambassador can be accomplished in a few ways. We have traditional paper forms that you can bring with you on your activities, we have a website where you can submit the reports electronically and we have a communication center that can take your reports verbally. Whichever way is easier for your to relay your information to the home office is the preferred method for sending your logs in. Depending on what you’re doing as a trail ambassador, there are a few different forms to be completed. The first form, which is required for any activity, is the Ambassador Log. This form captures the entire days work on one sheet. It has all the information on a one sided sheet. This information includes who was part of the activity, what the activity was, where the activity took place, when the activity took place and provides a checklist for ambassadors to use prior to starting their activity. If you’re patrolling, you can start the ambassador log prior to hitting the trails. This will help you with your time tracking as well as provide you with a pre-ride checklist. If you’re on patrol, you will also need an incident report form for each incident you encounter. This is extremely important as an incident report focuses on an immediate problem that needs to be addressed. The incident report is passed along to law enforcement, land managers or clubs (depending on the scenario). For example, if there is an unsafe trail condition due to a washout, the washout would have it’s own incident report. When this information is relayed back to the communication center, we forward it on to the appropriate land manager or club for that area. This information can be relayed via paper form, website or phone / text to the communication center. If it’s a situation that needs immediate attention, the report should be relayed as soon as possible. Completing all the information on the report forms is extremely important. This is especially true for incident reports, as we need to know the exact location of the incident. If you turn in a report that has incomplete information, there might be a delay in relaying the report to the appropriate land manager, law enforcement or club as we will need to contact you for the correct information.
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MEDIA STORAGE & CONTROL While on patrol, you may need to photograph or document something regarding a safety concern or a suspected illegal activity. Images captures while serving as a trail ambassador must be kept confidential and never released to the public via any digital or printed means. Sharing images on social media could jeopardize the integrity of the program and possibly lead to negative consequences for yourself. Should you take a photo of a time sensitive issue, it’s important to send such photos to the communication center within seven days.
Documenting Location With Mobile Devices When we talk about documenting the exact location of an incident, there are some tools that can make your job far easier. If you’re using a smart device, such as an Android or Apple based smart phone, there are applications that will embed location, direction and date / time onto a photo. One example of such application is called “Solocator.” This application is easy to use and captures everything with a single press of a button. If you do not have the ability to use Solocator, there other applications that will do the trick. In the event you cannot use any application, you must document where each photo was taken on paper or by including a screen shot of a hand-held GPS device.
Sharing of Media Items At no time may any trail ambassador share any media that was gathered while performing duties as a trail ambassador to the public. This includes sharing on social media, transferring files via a medium (CD, DVD, US storage device, etc.).
Figure 7.1 A photo taken by an ambassador on his cell phone to document a downed tree.
If an image needs to be shared online, the communications center will share it at the appropriate time and location.
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AMBASSADOR LOG OVERVIEW The ambassador log captures your entire day of activity. Each time you serve as a trail ambassador, you will need to complete this form. This form must be filled out after each day of an activity (patrol, welcome center, etc.)! The following are the key components to the ambassador log; 1. Enter the date, start and end time of the activity. If you notified the communication center, you might receive an ID number for the log. 2. Fill out the location of the activity. If you traveled between different areas, record your starting point only. 3. Record who was the lead ambassador and any additional ambassadors for the activity. 4. Record how many conditions you encountered during the activity. Each indicated condition will require a separate form. 5. The ambassador safety check is a helpful reminder to any ambassador prior to an activity that utilizes a vehicle. If a specific item doesn’t apply, check N/A. 6. The ambassador safety gear check is a helpful reminder of what safety gear you’ll need (and are required to wear per our standard operating guidelines). 7. A short narrative is extremely important to the program as it validates the activity from the day. There is plenty of room to notate your activities. An example would be: “We patrolled within XYZ county for 5 hours. We encountered one maintenance issue along the trail.” 8. At the end of the patrol, make sure to sign and date the log! 9. If you’re unable to send the log to the communications center via email / text / web, you can always call it in!
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AMBASSADOR LOG
LOG DATE / TIME DATA
Save time by filing this report on the phone! TRAIL AMBASSADOR
Call the communications center at 920-783-6728.
Date of Activity:
1
Activity Start Time: Activity End Time: Total Miles:
2
Communication Center Notified:
ACTIVITY INFORMATION Location of activity:
Assigned ID:
_________________________________________________ County:
AMBASSADOR INFORMATION
_________________________________________________
Lead Ambassador Name & ID:
4
Additional Ambassador Names & IDs:
TYPE(S) OF INCIDENTS Incident Type
3
# Encountered
Maintenance Issues Illegal Activities Trail User Conflicts Invasive Species Vehicle Safety Inspections
AMBASSADOR VEHICLE SAFETY CHECK 5
Item
AMBASSADOR SAFETY GEAR CHECK
Yes No N/A
Item
1. Registration Displayed
1. Head Protection
2. Tires / Wheels
2. Eye Protection
3. Controls / Cables
3. Gloves
4. Lights / Electrical
4. Boots
5. Oil / Fuel
5. Clothing
6. Chain; Driveshaft; Chassis
6. Navigation
7. Toolkit
7. Communication
Yes No N/A
SHORT NARRATIVE
Lead Ambassador Signature: ___________________________________________________ Date: ____ / _____ / 20____
Figure 7.2 The ambassador log.
6
7
8
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INCIDENT REPORT OVERVIEW Each time you encounter a condition worth reporting, a new report form is needed for each encounter. This is important as the communications center will relay this specific incident to the responsible party (land manager, law enforcement, etc.). It is important that this condition is reported to the communications center as soon as possible. 1. Fill out the date of the activity and if the communication center was notified. 2. Fill out who was on the patrol, while indicating the lead ambassador. 3. Document the time and location of the condition / incident. The time and location are extremely important as this information is passed to land managers, law enforcement, etc. Without proper documentation, the problem cannot be corrected. 4. Provide a short narrative of the condition or incident. Maintenance Issues 5. Record which type of maintenance issue this is. It could be more than one issue. 6. Record the condition of the trail (it’s either passable or not). 7. Record the estimated time-frame of the incident. 8. Record if the maintenance issue was relayed to the communication center. 9. Add any additional comments that might be necessary for the land managers.
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INCIDENT REPORT
Date of incident: ____ / _____ / 20____ 1
Incident Report Form
Communication Center Notified: Yes No
TRAIL AMBASSADOR
Assigned Incident ID From Dispatch:
INSTRUCTIONS If you need to report an accident, immediately contact law enforcement, or if you are reporting suspected illegal activity, contact law enforcement prior to recording it here. After you have contacted law enforcement, complete this form to report any incident, suspected illegal activity or maintenance issues. Please provide complete information about the incident. This form must be attached to your ambassador worksheet form and should be used for only one incident.
3
AMBASSADOR INFORMATION
TIME & LOCATION OF INCIDENT Time of Day:
Primary Ambassador Name & ID:
AM ¨ PM ¨
2
Name of Trail: County:
Additional Ambassadors and IDs:
GIS Coordinates: Knowledge of Incident: Did not observe incident ¨ Observed incident ¨ Type of Incident: ¨
Maintenance Issue
¨
Suspected Illegal Activity
¨
Trail Use Conflict
¨
Invasive Species
SHORT NARRATIVE 4
Describe WHERE the incident occurred, or what part of the trail has maintenance . Use an approximate distance from a trailhead, a recognizable marker (sign, rock, tree, field), by a trail intersection, etc. Use a map/diagram/photograph to show the location of the incident. Attach or draw in the space below.
5
MAINTENANCE ISSUE Type of issue: ¨ Downed tree ¨ Trail erosion ¨ Overgrown trail ¨ Needed sign ¨ Damaged sign ¨ Misleading sign
¨ Bridge in need of repair ¨ Steps in need of repair ¨ Fence / Gate in need of repair
¨ Undesigned trail (trail created by offtrail use, not a legal trail) ¨ Trash / waste ¨ Other:
6
7
Condition of trail:
Condition time-frame:
¨ Trail not passable ¨ Trail passable
¨ Noticed for the first time ¨ At least two weeks ¨ At least one month ¨ Over a year ¨ Other:
Reported to communications center? ¨ Yes ¨ No
Additional Comments:
9
8
Figure 7.3 The incident report (page 1). Finished with the report? Scan and send it to [email protected] or fax it to 888-649-0676
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INCIDENT REPORT OVERVIEW - CONTINUED Suspected Illegal Activities 1. Indicate what type of activity the suspected illegal activity falls into. This could be multiple types. 2. Indicate the time-frame in which you think the suspected illegal activity happened. 3. Provide additional comments that would support the notion of a suspected illegal activity. 4. Record if you contacted law enforcement for this activity. If this is a life threatening situation or poses any danger to yourself or those around you, get away and dial 911. Trail Use Conflicts 5. Indicate what type of trail use conflict this is. 6. Indicate the two parties involved with the trail use conflict. This information is important for future mitigation efforts in that area. Ensure to mark if you were a witness to the trail use conflict. 7. Provide additional details about the conflict. 8. Indicate if you reported this conflict to the communications center. Invasive Species (additional training may be required for this report) 9. Provide the characteristics and location of the invasive specie. Also, if able, provide the plant name. 10. Provide the size and density of the infestation, if able. 11. Provide a description of the habitat. 12. Provide any location landmarks to help land managers locate the invasive species.
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2
SUSPECTED ILLEGAL ACTIVITIES
1
Type of activity: ¨ Trespassing on Private Property ¨ Illegal Driving of Motorized Vehicles on Trails (ATVs, Cars, Trucks, Snowmobiles, etc.) ¨ Stolen Property/Signs or Property Damage ¨ Illegal Dumping/Hazard Waste Disposal
Condition time-frame: ¨ Illegal Camping or Campfire ¨ Illegal Hunting/Poaching ¨ Drug or Alcohol Use ¨ Other:
How did you find out about the activity: ¨ Observed the activity firsthand ¨ Saw evidence of the activity after it happened
Additional Comments:
3 Law Enforcement should be your first contact regarding this incident. Have you contacted Law Enforcement: ¨ Yes ¨ No
4
If yes, list the Law Enforcement person(s) and phone number(s) here:
Reported to communications center? ¨ Yes ¨ No
6
TRAIL USE CONFLICTS
5
Location of Conflict: ¨ On the trail ¨ Off the trail ¨ At an intersection with another trail ¨ At an intersection with a road or highway ¨ Other:
Conflict occurred between: ¨ Myself ¨ Not Myself
¨ I was a witness to a trail use conflict
Party One ¨ Hiker ¨ Bicycle ¨ ATV ¨ Car / Truck ¨ Hunter
Party Two
¨ Snowmobile ¨ Cross Country Skier ¨ Equestrian ¨ Animal __________ ¨ Other ___________
¨ Hiker ¨ Bicycle ¨ ATV ¨ Car / Truck ¨ Hunter
¨ Snowmobile ¨ Cross Crountry Skier ¨ Equestrian ¨ Animal __________ ¨ Other ___________
Additional Comments:
7 8 Reported to communications center? ¨ Yes ¨ No
INVASIVE SPECIES
9
10
Characteristics & Location Plant Name (Common and/or Latin Name):
Size & Density of Infestation (describe and estimate numbers):
Habitat description (Describe general habitat type such as forest interior, forest edge, old field, prairie, wetland, lake shore, crop field, pasture, disturbed ground, urban setting type. Is it public or private land):
11 Location Landmarks (Provide enough details so site can be found again. Note nearby landmarks such as city name, roads, intersections, driveways, lake edges and other natural and cultural features):
12 Reported to communications center? ¨ Yes ¨ No
Figure 7.4 The incident report (page 2).
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CASE STUDIES & EXAMPLES The following case study looks at an emergency situation that two division 1 ambassadors encountered in Burnett County, Wisconsin. On May 24th, 2019 two division 1 trail ambassadors were patrolling Burnett County. They started at 2:30 P.M. and totaled 40 miles. They sent in one incident report at the end of the day, which read: “We were exploring newly opened trails and road routes in Burnett County. We were first on scene of a one vehicle accident. We contacted 911 and stayed on site - assisted with traffic control - stayed on site for approximately 2 hours. We gave statements to Burnett County Deputy Ryan Bybee. He then released us to leave scene.” The lead ambassador contacted the communication center after the emergency was over to relay all the necessary information. Based on the report, the two ambassadors were patrolling some newly opened road routes when they noticed someone sitting alongside a bridge. As they approached, they noticed the individual had sustained some sort of injury. The lead ambassador made the decision to stop for help and send the secondary ambassador to notify the local 911 center. The secondary ambassador was able to relay the information to a passing motorist that offered to continue down the road and call for help. The secondary ambassador returned to the lead ambassador. As they lead ambassador performed a scene size up, it was apparent that the individual had driven a motor vehicle off the side of a bridge. The vehicle was on its side in the water. The ambassadors awaited emergency response help and assisted with traffic control during the event. The report was sent into the communication center within 24 hours of the incident. From there, the communications center passed the report to the Burnett County Sheriff Department for their records. There was an attached incident report for this event as well.
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Chapter 7: Documentation
TRAIL AMBASSADOR
AMBASSADOR LOG
LOG DATE / TIME DATA
Save time by filing this report on the phone! Call the communications center at 920-783-6728.
Date of Activity: Activity Start Time: Activity End Time: Total Miles: Communication Center Notified:
ACTIVITY INFORMATION Location of activity: �,r/',4- �A
County: /3u r-��
Assigned ID:
'7?1.4//,r
tf c:f:
Z-:
AMBASSADOR INFORMATION Lead Ambassador Name & ID: I .3XX
,te.;:>
t:JA A. � /I (REDACTED) Additional Ambassador Names & IDs:/_gXX
TYPECSJ OF INCIDENTS Incident Type Maintenance Issues Illegal Activities Trail User Conflicts Invasive Species Vehicle Safety Inspections
# Encountered
/f:;f(!IC:::.
of tJll' �
f2!1' (2f
AMBASSADOR VEHICLE SAFETY CHECK Item 1. Registration Displayed 2. Tires/ Wheels 3. Controls/ Cables 4. Lights/ Electrical 5. Oil/ Fuel 6. Chain; Driveshaft; Chassis 7. Toolkit
Figure 7.5 A case study ambassador log.
(REDACTED)
Yes
No
AMBASSADOR SAFETY GEAR CHECK N/A
Item
Yes
✓
1. Head Protection
v ✓ ✓
2. Eye Protection
✓ ✓
4. Boots
✓
5. Clothing
✓
✓
3. Gloves
6. Navigation 7. Communication
v
/ ✓
v
✓
No
N/A
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CASE STUDIES & EXAMPLES The following case study looks at an incident report sent in for unsafe trail conditions documented in Oconto County, Wisconsin. In this report, the ambassador notes: “Long boardwalk bridge over wet area has some (unreadable) collapsed sections. Needs temporary repair and/or long term fix. At first I wondered if this was related to snow grooming, however there is a groomer crossing with gates that crosses the wetlands next to the bridge. Dusty Trails club is aware and is seeking action from the county. Photos attached.” With that information, we can gather that something has structurally gone wrong with the bridge and is a hazard for other riders. This information, along with the photos, was passed along to Oconto County and the Dusty Trails ATV Club.
Figure 7.6 A photo taken showing a damaged wetland boardwalk trail.
Figure 7.7 A photo showing a groomer crossing lane next to a boardwalk trail that has damage to the structure and railings.
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Figure 7.8 A case study incident report.
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CASE STUDIES & EXAMPLES The following case study looks at an online report received from a group of ambassadors that participated in a welcome center deployment. For this case study, this is a simple ambassador log with a good amount of detail. The ambassador notes: “Brian and I joined Randy (redacted) at the Red Pine BP in Silver Cliff, WI. This gas station / convenience store is located at the intersection of County C and Parkway Road. We were also joined by Zak (redacted) (Marinette County Recreation Deputy), and Andrew (redacted) (Marinette County Deputy) for the entire event. The Red Pine BP corner site for setting up the WATVA Welcome Center was recommended by Zak. On the positive side we had a lot of traffic early on as the riders needed to gas. Traffic was less as the day progressed. There were lots of questions as it relates to use of County Road “I” north of County “C”. We had several different county maps (Oconto, Forest and Marinette) and WATVA information available. We talked at length with Bruce (redacted), Town Chairman, about the Trail Ambassador Program as Marinette County locally has very few trail ambassadors. In addition we met with 25+ riders that had ATV / UTV related questions. We also checked vehicles for current registrations and the proper placement of the decal. We provided some directions based on where people wanted to ride. In the future we hope to have laminated maps for each of the counties. This simplifies providing directions when you travel from one county into another. Both Brian and I hope to be more active in doing vehicle safety checks in the future.” This activity log will show zero miles, but will have four hours of time for the ambassadors record. Welcome centers are great tools for outreach and community service for the ambassador program.
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Figure 7.9 A case study ambassador log submitted online.
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VEHICLE SAFETY CHECK OVERVIEW The vehicle safety check is designed to be a public outreach tool that not only raises awareness for safety and regulatory issues, but provides a service from our trail ambassador group to the users of the trail system. The vehicle safety check form is a carbon-less copy paper, where the top copy stays with the trail ambassador and the yellow copy goes to the trail user. Optionally, trail ambassadors may award a decal to the trail user if they feel they passed. 1. Indicate the date of the vehicle safety check. Optionally, if the trail user passed the safety check, a decal may be awarded. 2. Indicate where the vehicle safety check was conducted. Also indicate the examiners trail ambassador ID number. 3. Gathering the owners information is optional. Trail ambassadors must ask permission before completing this section. If they do not wish to provide their information, they should not receive a copy of the report. 4. Gather the vehicle license plate number, make / model, year and color. We collect this information voluntarily as we intent to build a database of machines to assist with locating lost or stolen machines. 5. The vehicle safety checklist requires the examiner to check the following items. 1. Proper registration is displayed per the regulation for that sport. 2. The tires and wheels are firmly attached with no obvious defects. 3. The controls and cables are functional with no obvious defects. 4. The lights and electrical are all working (test the lights, ignition, etc.). 5. The oil / fuel is at an acceptable level for their destination and there are no signs of leaks. 6. There are no obvious defects within the chain and driveshaft area. 7. They have at minimum the OEM toolkit. 8. The spark arrestor is in place within the exhaust. 9. If available, provide a non-scientific sound check using a decibel reader (either handheld or an app on your phone). 6. The safety gear check should be conducted in order of the list. The user must have a helmet regardless of the vehicle to be awarded the decal. This is a great time to remind them that helmets save lives. Another important topic is proper seating in UTVs, as well as ensuring they are using their safety belt(s). 7. The conclusion paragraph must be read to the user. This is our waiver that must be signed, as this safety check is not an official check from law enforcement.
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1
VEHICLE SAFETY CHECK
Date of check: ____ / _____ / 20____
To be completed by a certified NOHVIS Trail Ambassador vehicle examiner.
Decal Awarded: Yes ¨ No ¨ TRAIL AMBASSADOR
OWNER INFORMATION
EXAM INFORMATION
2
Location of vehicle safety check:
Owner / Operator Name:
_________________________________________________
_________________________________________________
Trail Ambassador
Owner / Operator has completed a safety class? Yes ¨ No ¨ Which Class: ______________________________________
Examiners ID: ___ ___ ___ ___ | ___ ___ ___ ___
Member of a club? Yes ¨ No ¨
VEHICLE INFORMATION
4
Vehicle License Plate
____________________
Receive information on joining a club? Yes ¨ No ¨
Vehicle Make / Model
Owner Contact Information (optional):
Color:
Year:
VEHICLE SAFETY CHECK
5
3
Item 1. Proper Registration Displayed 2. Tires / Wheels 3. Controls / Cables 4. Lights / Electrical 5. Oil / Fuel 6. Chain and Driveshaft / Chassis 7. Toolkit 8. Spark Arrestor 9. Decibel Reading: dB
7
Yes
SAFETY GEAR CHECK No
N/A
Item 1. Head Protection 2. Eye Protection 3. Gloves 4. Boots 5. Clothing 6. Navigation 7. Communication 8. Seatbelt 9. Seating Arrangement
Yes
No
N/A
CONCLUSION I certify that I have personally examined this vehicle and find it meets the local / state / federal requirements to operate on this public or private trail system. I am a qualified vehicle examiner of the NOHVIS Group Inc. Trail Ambassador program. Printed Name of Examiner: ________________________________ Signature: _____________________________________________ Additional Information: This is not an official vehicle check for law enforcement purposes. It is recommended that you correct any deficiencies noted during the exam. This checklist is furnished for your information. There is no assumption of liability of any kind for advice given or opinions expressed in connection to this examination. By accepting the vehicle safety check decal you are pledging to maintain your ATV / UTV and equipment to the standard of safety exhibited during this exam. Please remove the vehicle safety check decal if the ATV / UTV is sold or no longer meets these requirements.
I am consenting to this vehicle safety check of my ATV / UTV with full knowledge that it is provided to me as a public service on a volunteer basis without cost, and I understand and agree that my receipt of a vehicle safety check shall not constitute or be construed as a warranty or guarantee as to either the qualification, knowledge, or skills of the operator.
Owner / Operator Signature: ____________________________________________________________ Date: ____ / _____ / 20____ * This examination is supported by this local club: Wisconsin ATV / UTV Association Inc. www.watva.org
Figure 7.10 The vehicle safety check form.
6
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ONLINE ACCESS FOR AMBASSADORS Trail Ambassadors have the ability to submit their reports onilne via our website, www.trailambassador.com. This service is free and easy to use. The steps in this guide will help you get started by logging into the site and submitting a report. Here are the steps to get started: 1. Open your favorite web browser and visit www.trailambassador.com (figure 7.11a). 2. Click on “Register to Volunteer” (figure 7.11b) 3. Read over the information on the page. As you’re already an ambassador, click the blue button on the bottom that says “Existing Ambassadors Register Here” (figure 7.11b). 4. Complete each page by filling out all of the required information. When you’re done on each page, click the “Continue” button the bottom of the page. When you’re on the last page, click “Submit.” Each request is processed by the communication center. Please allow 1-2 business days to be accepted. 5. Once your account is approved, you’ll receive an email notification. You may now log into the website. Head back to trailambassador.com and click Login from the menu. 6. Enter your username and password, then click “login” (figure 7.11c). 7. You will now be at your account dashboard. From the top of the page, look for the menu item “Reports.” Move your mouse over the menu and click “My Reports” to see your previously submitted reports or “File A Report” to submit a new report (figure 7.11d). 8. For submitting a new report, follow the instructions on the page (figure 7.11e). Do not hit your back button, or you will have to start over. If you require assistance or have a question about the online reporting service, please feel free to reach out to the communication center by calling (920) 783-6728.
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Figure 7.11a
Figure 7.11c
Figure 7.11b
Figure 7.11d
Figure 7.11e
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TRAIL AMBASSADOR MOBILE APPLICATION The Trail Ambassador program has a dedicated Android and iOS application designed to ease the reporting and patrolling duties. Some of the features include reporting, law references, external application links and a community forum. Only trail ambassadors have access to this program. Here are the steps to get started: 1. Search for Trail Ambassador in the Google Play or iOS store. 2. Download the application to your device. 3. Launch the application and click Signup (figure 7.12a). 4. Complete the form and click “Send.” 5. Contact the communication center by emailing [email protected] and indicate you would like access. Make sure to include the email address you created an account for. Once your account is verified, you will receive an email welcoming you to the application. 6. Once approved, launch the application and click Login. Enter your username and password you registered with. From there, you will be asked if you want to download the application data. By doing so, the application will load quicker, but will use data (it’s a good idea to perform this when you’re connected to wifi). 7. You will now be at the application home screen. From here you can access the reports, documents, communication center contact information, alerts, instant messaging, forums, apps and your account (figure 7.11b). If you require assistance or have a question about the online reporting service, please feel free to reach out to the communication center by calling (920) 783-6728.
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Figure 7.12a
Figure 7.12b
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TRAIL AMBASSADOR MOBILE APPLICATION REPORTS Submitting reports from the mobile application is easy! You will need to be connected to your cellular or wifi network, or it will not be submitted. If you’re offline, the form will not save. Here are the steps to get started: 1. Launch the Trail Ambassador application and log in using your username and password. 2. From the home screen, click “Reports” (figure 7,13a). 3. At this screen, you can choose between an Ambassador Report or the various Incident Reports. For this example, choose Ambassador Report. 4. Click on each field to complete that portion of the ambassador log. For the location, you may enter in where you performed your task or click “Grab My Location” and it will use your cell phones GPS location. Make sure to include a short narrative. If you want to include a photo (up to 10), click Add A Photo and select a photo from your device. When you’re done with the report, click Submit. 5. To check your previous reports, click on the “History” tab at the bottom of any report. If you require assistance or have a question about the online reporting service, please feel free to reach out to the communication center by calling (920) 783-6728.
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Figure 7.13a
Figure 7.13d
Figure 7.13b
Figure 7.13c