Data Loading...
Demo for publishing Flipbook PDF
Demo for publishing
100 Views
20 Downloads
FLIP PDF 509.54KB
People Watch Group Behavioural Risk Management
People’s behaviour can be identified, understood and managed.
Our goal is to help you manage your behavioural risks
We assist with:
Identifying and managing your internal risks Identifying and managing your external risks Increasing performance
Performance Management Consulting Performance Management simply describes a way of getting people to do what you want them to do and like it. The term describes the technology behind managing both behaviour and results. Although it applies to any setting where people interact with one another, Performance Management is most often used in the workplace to bring out the best in people while creating a high level of value for the organisation.
Performance Management is a scientific approach to managing behaviour rooted in the field of behaviour analysis and can be applied where-ever behaviour is present.
Our services offering is:
Unique
Inclusive of current processes
Results are sustainable
Measurable
STRATEGIC RISKS Ineffective execution of strategies to stay relevant
Risk
Solution
Competitor Innovation
Merger & Acquisitions
Business Intelligence
Competitor Marketing
Poor innovation - wrong people on board Outsmarted by competitors Ineffective change management
Entering negotiations without clear understanding/ prediction of role-players’ behavior Mismatch of merging leadership teams/ not understanding challenges Resistance to change
Insufficient knowledge of stakeholders
Insufficient knowledge of competitors
Assessment
Assessment
Assessment
Assessment
Standard psychometrics vs profiling Job profile & company match
Individual & Group Profiling Psychometric tests
Profiling (individual, groups, company & country) Due diligence
Company Profiling
Intervention
Intervention
Intervention
Intervention
One-on-one coaching Influencing/ Persuasion strategy Change management counseling
One-on-one profile briefing & coaching Workshops, seminars Intervention strategy Management strategy
Profile briefing & coaching (one-on-one and/or workshops) Management strategy Intervention strategy
Profiling Job profile & company match
EXTERNAL & POLITICAL RISKS Loss of business
Risk
Solution
Policies/ laws/ regulations
Violence, unrest & protest action
Union activities
Changes in policies, laws, regulations that can hinder or severely affect business operations and profits
(Politically motivated) Incitement of violence Disgruntled community members, workers, employees Lack of control/ security by authorities Lack of accountability
Illegal strike action Extended strikes Ineffective negotiation Taxi violence
Assessment
Assessment
Assessment
Profiling Monitoring of political situation
Profiling Monitoring of political situation
Profiling Monitoring of group activities
Intervention
Intervention
Intervention
Intervention strategy Management strategy
Management strategy Intervention strategy
Management strategy Intervention strategy Negotiation support
The Cost of Unmanaged Behavioural Risks How do unmanaged behavioural risks affect you?
Fraud, theft, organised crime Loosing market share due to lack of innovation. Losing market share due to unforeseen competitor’s actions. Losing IP – corporate espionage.
Poor leadership & poor management. Unhappy staff. Lack of skills. Lack of motivation & commitment.
Crime Bad Publicity
Employees, customers, competitors etc. posting harmful statements through social media. Bad publicity reported by media.
Competitors
Poor performance & productivity
Safety & health risks. Negligence Loss of information. Loss of assets & money.
Internal strikes, political motivated strikes, unrest could drag on for extended periods of time, leading to substantial drop in profits that could damage business extensively.
Financial losses
Reputational damage
Loss of business
Time & money spent on legal actions
Reputational issues could lead to employees, clients or competitors seeking legal action resulting in time and money spent to defend – even when innocent. Bad publicity could lead to investigations from Auditors, Internal and External investigations, SARS, Labour, CCMA, SAPS & even international law enforcement agencies.
Political climate can change and government could change policies and laws that may affect business, such as changing mining rights, enforcing radical transformation, investment schemes, foreign investment policies etc.
Interactive tests Place Employee or potential employee
Define paramaters in line with client needs
Psychometric tests
Third party interviews & data
Analyse information Due diligence
Interview with subject
Report
Observations
Step 1: Define problem & goals
Step 2: Gather information
Step 3: Analyse, interpret & conclude
Step 4: Compile report
Benefits of Risk Management
Financial gains – prevention of losses Increase of revenue due to insight
Power and empowerment
Positive reputation Optimal performance & optimal workforce