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9. Library


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A. ADMINISTRATION The library is considered as the heart of every learning institution and its role is vital. As an integral unit of the West Visayas State University, the Library primarily supports the fourfold functions of the university, namely: instruction, research, extension and production through maximum provision of, and access to quality resources and services. To deliver the said mandate to its stakeholders are the librarians and the support staff who are the basic components of the library organization.

The Campus Librarian as administrator of the library organization does the managerial functions such as planning, policy making, organizing, staffing, implementation and control. As a member of the Personnel Selection Board (PSB), she makes sure that the members of the library staff who are hired meet the required qualification especially for those with the position of librarian. Further, she assumes the responsibility to promote the use of the library facilities and capital resources for students, faculty and administrative personnel of WVSU in consonance with the mission and objectives of the university. While she facilitates the performance of the different services and programs performed in/by the library as well as the acquisition of the books, periodicals and non-print materials needed and sees to the proper administration of them, she shall maintain all such records as would facilitate the implementation of programs/services and safeguard the efficient use of the library’s collections and facilities. To assist here in the performance of her functions, she is being assisted by two paraprofessional staff, two contractual workers and 1 student assistant.

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Since the Library is under the Academic Office, the Head Librarian reports to the Dean of Instruction and all concerns of the library are directed to the said office. Her participation in the academic affairs of the institution includes acting as secretary of the Library Committee and as a resource person during the University Orientation Program. She is also a collaborative team member of a research in an in-house-review. She also participated in research capability building program conducted by the University Research and Development Center (URDC) that produces research proposal outputs for in-house-review of the University. Moreover, the Librarian together with her team of Library Interactive Assistants or LIA (library’s chat line service), actively engage in answering various academic inquiries and providing virtual reference services to library clients upon request. In addition, the library also serves as a central hub in term of e-module distribution though the identified classroom chat groups and platforms being utilized by enrolled students of this campus. In terms of involvement in the Administrative Council, the Head Librarian attends the ADCO meeting as a non-voting representative when issues involving the library are deliberated. She also served as Personnel Selection Board Member for Administrative Staff as First Level Representative. She is also the TWG for library related procurements and sits on BAC meeting as called. As Head of Unit, she is further designated as Unit Quality Management Representative (UQMRs) and as Records Management Improvement Committee (RMIC) member. The operation of the University Library is governed by the Library Manual, a reference which contains the policies and procedures that provide guidance for the members of the library staff in the delivery of the different library services and for the purpose of order and consistency. In the book entitled Library and Information Center Management by Stueart and Moran, they state that “Policies, procedures and rules provide guidance for the members of the organization. When organizational members follow agreed-upon guidelines, they are more likely to perform in a manner that is consistent with over all goals. In similar fashion, the organizational manual serves as a coordinating mechanism by specifying the activities that are to be conducted in each unit”. True to this, the WVSU library policies and procedures are the products of a series of meetings and workshops by the library staff. Also included in the manual are the staff’s job descriptions. This makes them aware of what are expected of

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them. Although they belong to the different sections having different tasks to perform, they integrate different activities, bringing together all their individual efforts moving towards one direction to achieve a particular objective. WVSU Library organization practices the principle of delegation, delegating tasks to the right persons who have the right set of skills. This enables them to become more confident and responsible because of the feeling that they are being trusted. To disperse authority for decision making, decentralization or participative management is likewise practiced in order to empower and motivate the staff. In every activity that the library holds, every library staff is actively involved as a member of the team. Teamwork is always observed believing in the saying that “in unity there is strength” where each member’s morale is high, team spirit is developed and there is cooperation and coordination among them.

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WVSU Lambunao Campus Library Organizational Structure

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In the organizational set-up of WVSU Lambunao Campus, the Campus Library is considered as support to the academics and is headed by the College Librarian who is under direct supervision of the Dean of Instruction. The Library Committee headed by the Dean of Instruction, the College Librarian as secretary, the college deans and directors as well as chairperson of the Supreme Student Council as members, serves as advisory body of the campus library. Its main task is to direct the Librarian on the library policies, programs and services and to act as liaison between the library, the faculty and the students. The WVSU Lambunao Campus Library uses the functional design reflecting the nature of the work assigned to specified personnel. Considering of the limited number of library personnel, the functional design structure is deemed appropriate for this campus as each of the personnel is assigned a function base on their expertise and relative capacity on a particular area.

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B. STAFF/PERSONNEL The Library staff/personnel is composed of a professional librarian and support staff. Professional librarian refers to personnel who are licensed and holders of certificate of registration issued by the Professional Regulations Commission (PRC) while the support staff are those who are graduates of Bachelor of Library and Information Science (BLIS) or have earned units in Library Science, and/or graduates of Information Technology or IT-related courses. Currently, WVSU Lambunao Campus has only one (1) professional librarian holding the position of Head Librarian. Mrs. Eden G. Funtilon, the Head Librarian, holds the plantilla item, College Librarian II with permanent status and is further designated as the Audio Visual Room Supervisor. She is a licensed librarian and is a pioneering graduate of Master of Library and Information Science (MLIS) from Central Philippine University. She has earned 26 units in Doctor of Philosophy major in Educational Management from West Visayas State University-Iloilo City. Mrs. Lila S. Losaria holds the plantilla item, School Librarian I and is a permanent employee. Mrs. Losaria acquired the item School Librarian I when the school is still a vocational school but was not reclassified to College Librarian item for she failed to beat the deadline for the application of registration without licensure examination pursuant to the Section 18 of Republic Act No. 6966, which is referred to as the grandfather clause. This law states that upon application and payment of the required fees, certification of registration as librarian shall be issued without the necessity of licensure examination to qualified applicants. Though, not a license librarian, she is a tenured librarian and very much familiar of library operations and organization. Hence, she is assigned as the library’s cataloger. Moreover, Mrs. Losaria is a graduate of Bachelor of Science in Commerce with 18 units in Library Science and 21 units in MAED. She is a PBET passer. To assist the professional staff in performing the mandated functions of the library are the support staff. Mrs. Sonia L. Losañes is a faculty librarian designate. Mrs. Losañes, Instructor III has faculty status with administrative assignment. Mrs. Losañes is a graduate of Bachelor of Secondary Education, major in Library Science with 13 units in MAED and is a PBET passer. She provides

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access assistance to the collection on Circulation, Reference and Filipiniana while assisting them on how to use the OPAC. Furthermore, Mrs. Losañes spearheads the conduct shelf reading, sorting and shelving of all library materials. Mr. Heartsept Sionillo, the library secretary is a job hire with several designations on his shoulder. Being a graduate of Bachelor of Information and Communications Technology and an NC II holder for Computer and Hardware Servicing, he is in-charge of all library management systems including the security system. He is also designated as AVR Custodian as well as Multimedia Room Operator/Technician. He also functions as an in-house IT-support staff of the library. Mr. Sionillo handles acquisition activities for print and non-print library holdings. Furthermore, he is one of the Library Interactive Assistants (LIA) who answers users’ query on the library’s automated messaging platform for information and school related inquiries. Mrs. Jocel Casiple, also a job hire is a Bachelor of Information and Communications Technology graduate and assigned as the over-all incharge for the centralized check in/check out transactions of library materials for all the library sections. She also manages the Reserve Collection and is responsible for application and releasing of users’ library card. In coordination with the Cataloger, Ms. Casiple performs cataloging of library materials and encodes bibliographic information to the Library Management System. Ms. CJ Marie Laguardia, also a job hire is a Bachelor of Information and Communications Technology graduate of this university. Being adept in internet related research, she is assigned as in-charge of the library’s electronic resources, Cyber Library and internet-related services. She is one of the Library Interactive Assistants (LIA) who answers users’ query on the library’s automated messaging platform for information and school related inquiries. To keep abreast with the latest trends and developments in the field of Library and Information Science, the library staff is sent to seminar/workshops or trainings. Furthermore, the library allocates an amount for staff development in its annual budget allocation.

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C. LIBRARY COLLECTION The West Visayas State University Library serves as the center of knowledge in the university’s educational milieu. It is the provider of information both in print and non-print materials, in digital/electronic formats to meet the needs of the clientele and the thrusts of the institution towards instruction, research, and extension services. It has geared its activities and services to educational innovations and the diverse curricula that the university offers.

The primary purpose of the University Library is to equip the academic community with the materials needed for current teaching trends and research programs. It should also supply materials to meet the recreational and varied interest needs of its clientele for their advancement and in the pursuit of quality education.

In building its collection, WVSU Library has the Collection Development Policy Statements reviewed by the Library Committee and approved by the Board of Regents. These policy statements guide the librarians as to the kinds or types of materials that the library should acquire. It states that the library should be supportive of the vision, mission and goals of its mother institution. It also includes provisions for the scope and coverage of the collection, the composition and functions of The Library Committee, selection policy, censorship, acquisition policy, policy on duplication, gifts/donations and exchanges, evaluation criteria, and the weeding or deselecting of books.

Furthermore, the Collection Development Policy provide guidance for the selection, acquisition and maintenance of collection that support and enhance the curriculum and instructional programs for the Bachelor of Secondary Education of WVSU Lambunao Campus.

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On the range of the subject fields and the depth or intensity of collection, WVSU Library endeavours to achieve the Research level of collection. In this level, the collection includes the major published source materials required for dissertation and independent research, including materials containing research reporting, new findings, scientific experimental results, and other information useful to researchers. It is intended to include all important reference works and a wide selection of specialized monographs as well as a very extensive collection of journals and abstracting services in the field. Pertinent foreign language materials are included. Older material is always retained for historical research and actively preserved. A collection of this level support doctoral and other original research.

The library collections comprise a well-selected stock of materials in all types/formats of recorded information ranging from print, non-print, electronic and digital.

Selection Policy

To achieve the objectives of the institution, a well-organized plan and a careful selection of print and non-print resources are deemed necessary. The selection of the library resources is made possible by the University Librarian and the Technical Services staff in coordination with the staff of the Readers’ Services section in consultation and approval of the Library Committee. Faculty members of the different programs of the university are encouraged to participate in the development of the library collection by channelling their requests through their department/program chair who checks the titles they need and submit the same to the Technical Section of the Library.

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While the faculty recommendations are welcomed and their help solicited, the library staff through its head must carry the responsibility for areas not looked into by the committee in order to achieve a balanced collection and to maintain resources of the library as a whole. The ultimate responsibility for acquisitions and policy decisions, including adequacy and quality of the selection, rests with the library administration in general.

The following criteria are used as basis for the approval of printed materials: 1.) authority, 2.) scope, 3.) reliability, 4.) potential use or value, 5.) subject interest, 6.) treatment of materials, 7.) readability, 8.) arrangement, 9.) special features, and 10.) format.

Censorship It is the librarian and the library committee’s discretion to acquire what is deemed necessary defining the difference between “censored” and “thought-provoking”, identifying obscenity and propaganda. The rights of the readers, their intellectual capacity, limitations, ideologies as well as their morality and creative thinking must be weighed to give what is best for them.

Acquisition Policy The University Library is an integral part of the institution. Its major task is to support the total educational program. Respecting intellectual freedom and working within the limitations of available fund, the WVSU library has formulated the following acquisition of materials policies: 1. Selected materials should be counter checked with the shelf list of the library to avoid misuse of funds. 2. Request/acquisition slips should be counterchecked with order file to avoid unnecessary duplication. 3. The core collection which includes print, non-print, electronic and digital resources that support course offerings should be updated and maintained. The same thing should likewise be done with computer hardware.

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Acquisition Limitation The University Library is a fiduciary unit whose operation is dependent on the income generated from library fees of students. To meet its obligation of providing library resources to its stakeholders for independent study and research, it observes the following guidelines: 1. When lack of funds limit acquisitions, current publications of lasting and scholarly value will be given priority over older and out-of-print materials. 2. Publications in English and Philippine languages will be given higher priority. 3. Materials will be acquired in another suitable format if originals are not available or are too expensive.

Gifts/Donations 1. The library solicits and encourages gifts and donations of useful library collections or money to purchase them, provided they fit into the acquisition policies and there are no restrictions attached. 2. The library will accept collections as gifts/donations if the physical condition and content of the material fit the curriculum. 3. To increase acquisitions, government agencies, private foundations, national and foreign organizations, as well as private individuals should be tapped for collection assistance/donations. Knowledge of these sources is vital for the acquisitions librarian. 4. A letter of acknowledgment/appreciation should be sent to the donor of the gift or donation.

Exchanges 1. Exchange of collections with other libraries maybe arranged to increase acquired materials of the library. 2. Consideration of the materials to be exchanged should be based upon their importance to the curriculum.

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3. Excess gifts/donated materials may be exchanged with other libraries upon arrangement. School publications and organs should also be collected for exchange. 4. Publications received on exchange will be added to the collections in accordance with the acquisition policy of the library. The suitability of the collections for inclusion will be determined by the university librarian/acquisitions section staff. Weeding/Withdrawal of Book/Deselection

1. Deselection/weeding/withdrawal of books should be done every five (5) years to keep the collection updated and the circulation functional and current. Materials no longer useful should be deselected/weeded/withdrawn from the shelves. Evaluation of the collections will be the joint responsibility of the librarians, the faculty, and members of the Library Committee. 2. Materials to be weeded/withdrawn/deselected should include worn out books, books with yellow or brittle pages, out-dated materials, irrelevant materials to the objectives of the institution and the curriculum being offered, books with missing pages, books which were not used for ten years or have not been circulated more than twice in the past five years, fad literature particularly if the title no longer circulates and the information appears unreliable and books and other materials with out-dated and recently unacceptable viewpoints. Special considerations are observed for special subject areas. To organize the varied collections, WVSU Library uses the Anglo-American Cataloging Rules, 2nd ed. (AACR2), RDA, Sears List of Subject Headings, Library of Congress Subject Headings and the Dewey Decimal Classification System. It also has integrated library automation software for easy access and retrieval of resources. Likewise, the system can facilitate fast and accurate library transactions.

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Policies on preservation, care and upkeep of library resources

Proper care of library resources is necessary in order to prolong their lives. This requires preserving and protecting books and other materials against decay and deterioration. As preventive measures, dusting and vacuum cleaning of books and shelves must be carried out on regular basis. Books must be exposed to adequate air and sunlight for a short time. Avoid keeping books in damp places. Books and other reading materials of permanent value have to be bound and rebound from time to time. Rare collections with brittle pages should be digitized. To keep books upright on the shelves, book ends should be used. Reference books such as encyclopedias, dictionaries, yearbooks and atlases which are costly and heavy must be handled with care. It would be best if dictionary and atlas stands are provided where big dictionaries and atlases are flatly displayed.

Books and other materials in the library are organized into different collections such as books, serials, and non-book collections. Books are arranged according to their call number while books in great demand or reserve books are shelved separately. Journals should be arranged by title. Non-book materials should be organized just like the books. Shelving and shelf reading of different materials in the collections must be done daily to ensure that shelf arrangement of books and other reading materials are in prescribed order. In case they are not, necessary rectification should be done to restore their order on the shelves. This is important so that one could retrieve books from their prescribed shelf locations.

Other ways of preserving and caring of library resources include taking out worn out books and other materials for binding, display of newly acquired books, and shelving volumes returned after use. The library also has to perform stock verification at least on a yearly basis to determine what books are to be weeded out as per the library policy.

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The tables below present the collection profile of WVSU Lambunao Campus Library.

Classification

No. of Book Titles

No. of Volumes

No. of Copyrighted books (within

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the last 10 years) Standard sets of encyclopedia

26

501

79

522

705

54

Philosophy

267

365

50

Religion

25

49

2

Social Sciences

1419

2295

408

Language

320

578

109

Pure Sciences

505

931

83

Applied Sciences

1350

2397

265

Arts

168

309

26

Literature

306

536

96

History/Biography

161

240

48

Filipiniana

483

854

245

Fiction

108

110

32

Undergraduate Theses

910

945

598

General references (Atlas, Almanac, Dictionaries, etc.)

210

Graduate Theses

255

280

163

Dissertation

151

151

76

Action Research

9

12

1

Narrative Report

109

109

0

Practicum Report

70

70

4

7,122

11,644

2,339

No. of Book Titles

No. titles with copyright

No. titles with copyright within the

within the last 5 years

last 10 years

356

766

Total

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Professional Books for BEED Specialization

Bachelor of Science in Elementary

1906

Education

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D. SERVICES AND UTILIZATION To provide ample time in serving its clientele, the Lambunao Campus Library is open 9 hours per day, Monday to Saturday, from 7:30 A.M. to 5:30 P.M. without noon break. During these hours, librarians are present to attend to the research and reference needs of the students. On noontime while the librarians are having their lunch break, trained student assistants are available to oversee the different sections and to cater to the research needs of library users. During this pandemic period of which physical library visit is being discouraged, service hours of the library extends beyond office hours. Through varied social media platforms and chat line services, varied users query and request is being catered 24/7 by a team of Library Interactive Assistants (LIA). The library practices both the open and close shelf system in terms of accessing books on shelf. For the open-shelf system, faculty and students alike can directly access the shelves and enjoy the privilege of personally selecting the references of their choice for their research works and classroom assignments. Library sections that are identified as open-shelf system includes Circulation Section, Filipiniana, General Reference and Periodicals Section. However, the closed shelf system refers to the manner of access wherein the library staff retrieve books for a patron upon request. For the sections practicing the closed-shelf system, this includes the Reserve Books and the Thesis/Dissertation Collection. ,To encourage library usage among students, everyone is accepted inside the library premises even without library cards. However, if they need to avail library services, resources and facilities including, borrowing, photocopying of books, internet and online database access or even use of computers at the Cyber Library, they need to present their validated Library Card. To effectively manage the attendance related transactions of library users, Lambunao Campus Library uses the Attendance Management System. This system is a digitized logbook of attendance of library users with a capacity to generate attendance report. Using the barcoded

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library card, library users needs to scan the barcode of their library card to the barcode scanner at the AMS station for their time in and time out record. In case of power interruption, library users are prompted to register at the Logbook of Attendance for Library Users. The West Visayas State University Library is in touch with the trend of time having its transactions automated using Destiny Library Manager (DLM) software. DLM is a complete library management system that can be accessed from anywhere, 24/7 helping to strengthen the crucial bond between the library, the classroom , and home. Complementing the DLM is the RFID Library Security System. The system provides for easier book circulation (including self check0out) faster inventory and simpler security. To create awareness of the library services and resources among freshmen and new students, a physical and virtual Library Orientation/Information Literacy program is conducted at the start of the school year supplemented with the distribution of Library Guide. Continuous instruction on the effective use of the Online Public Access Catalog (OPAC) is also done. An actual demonstration on how to use the online databases is likewise conducted upon request of the professor. The Campus Library maintains the Research Clinic as one of its services. It is a member of the Library Consortium of 9 institutions of higher learning in the City of Iloilo and has referred and accommodated researchers to and from member libraries observing the guidelines as stated in the Memorandum of Agreement.

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Presented below are matrices of available physical facilities and furniture, equipment and fixtures in the library.

Room

Area (sq.m.)

Capacity (# of clientele)

576 sq. m.

250 persons

36 sq. m.

21 persons

9 sq. m.

5 persons

12.25 sq. m.

10 persons

Technical Room/Stacks Room

28 sq. m.

4 persons

Archives

84 sq. m

20 persons

Audio- Visual Room

144 sq. m.

100 persons

Multimedia

112 sq. m.

50 persons

OPAC Station

4 sq. m.

2 persons

Student Lounge

9 sq. m.

6 persons

Reading Room

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Work station (CyberLibrary) Staff Room/s Librarian office

214

Available furniture/equipment/fixtures Furniture/Equipment/Fixtures

Total Number

Adjustable/Movable Shelves

22

Magazines Display Shelves

2

Newspaper Rack

1

Study Tables

21

Standard Chairs

420

Carrels for individual study

4

Desks and Chairs for Staff

6

Charging Desks

2

Dictionary Stand

1

Atlas stand

1

Bulletin Boards

1

Display Cabinet

1

Vertical files cabinet

1

Map Stand Cabinets

1

Cardex/rotadex or any filing equipment for periodicals

1

Typewriter

1

Computers

34

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215

Others: Ground Floor Library Book Stands

7

Laptop

2

Smart Televisions

2

Stand Fans

3

Ceiling Fans

17

Photocopying Machines

3

Risographing Machine

1

Barcode Scanners

8

Binding Machine

1

Paper Cutter

1

Digital Cameras

2

External Hard Drives

4

Portable Speakers

3

Split Type Aircon

1

RFID Security Gate with accessories

1

3HP Mounted Airconditioning Units

6

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216

Audio Visual Room Amplifier

1

Sound Mixer

1

Cord Microphones

2

Wireless Microphones

3

3HP Mounted Airconditioning Units

2

LCD Projector with Screen

1

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Multimedia Room (2nd Floor Library Building) Smart Television

1

Portable Sound

1

LCD Projector with Screen

1

Wireless Microphone

1

Ceiling Fans

3

3HP Mounted Aircon

1

Study Tables

5

Monoblock Chairs

50

217

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218

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219

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220

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221

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222

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223

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224

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225

Library Attendance for the Last Five Years (2015-2019)

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LIBRARY ATTENDANCE THE LAST 5 YEARS (2015-2019)

Users College of Criminal Justice Education (CCJE) College of Education (COE) School of Management (SOM) School of Industrial Technology (SOIT) School of Information and Communication Technology COE - GS CCJE - GS Faculty and Staff External Researchers TOTAL

Circulation, Filipiniana, Reserved, Thesis, Graduate Studies 2015 2025 1563 1092 802 948 714 625 500 185 7740

2016 1962 2895 1108 809 956 696 643 502 215 9090

2017 2245 3255 1262 860 1108 838 650 493 209 10082

2018 2456 3562 1451 948 1256 972 745 595 265 11278

2019 1535 2346 983 856 987 672 547 398 103 10446

Table 1: Utilization of the Library by clientele and end-users

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The data on Table 1 for Library Attendance for the Last Five Years (2015-2019) generally indicates an increasing trend in library visits. For the past five years, library users coming from the College of Education consistently topped the utilization statistics in terms of library

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visit with the highest mark recorded on year 2019 (more than 2300). Though the COE did not top the rank in terms of the highest number of annual enrollees, the increasing frequency of library visit coming from the College of Education may be attributed to the faculty members constant sending of student for library research works. As expected, library users coming from the School of Industrial Technology (SOIT) are among the least library visitors. Their low library utilization statistics may be associated further to the fact that their degree program focuses more on skills enhancement and hands-on training over theoretical learning approaches. Graduate School attendance has never reached the 1000 mark. This may be attributed to their class days (Saturday and Sunday only) and their work schedule during regular school days. The convenience of accessing information on the internet and electronic resources may further be associated to the deceasing attendance of Graduate School Students. The apparent increase in the library user’s attendance from 2015-2019, may also be associated to the upgrading of the library facilities, equipment and services offered. Peak utilization was felt starting year 2017 when the air conditioning system was fully implemented and the furniture and fixtures were upgraded.

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UTILIZATION OF LIBRARY RESOURCES FOR THE LAST FIVE YEARS (2015-2019) Classification/Collection 2015 2016 Generalities(001-099) 5152 4956 Philosophy & Psychology (100-199) 6102 6215 Religion (200-299) 28 26 Social Sciences (300-399) 7452 7501 Language (400-499) 7045 7325 Natural Sciences & Mathematics (500-599) 6526 6896 Applied Sciences (600-699) 5545 5785 The Arts (700-799) 5246 5195 Literature & Rhetoric (800-899) 5216 4995 Geography & History (900-999) 4759 5002 Filipiniana 5006 5425 Reserved 6108 5499 Thesis/Dissertation 5896 6102

2017 5186 6545 29 8102 7565 7125 5685 5345 5285 5124 5326 5421 6215

2018 5109 5825 27 8512 7695 7201 5945 5512 5103 5102 5205 5842 5450

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2019 2569 2963 8 5263 4103 3963 1846 2673 2103 1996 1862 2347 2188

Table 2: Utilization of the Library Resources for the Last Five Years (2015-2019)

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The data in table 2 showed the most utilized library resources in 2015, the top three (3) most utilized library resources were Social Sciences (f=7452, Rank 1), Language (f=7045, Rank=2) and Natural Sciences & Mathematics (f=6526, Rank=3) as first, second and third respectively, Moreover, the bottom three least utilized were Generalities (f=5152, Rank 11), Geography and History (f=4759, Rank=12) and Religion (f=28, Rank=13). In 2016, the top three (3) most utilized library resources were Language (f=7325, Rank 1), Social Sciences (f=7501, Rank=2) and Natural Sciences & Mathematics (f=6896, Rank=3) as first, second and third respectively. Moreover, the bottom three least utilized were Literature (f=4995, Rank 11), Generalities (f=4956, Rank=12) and Religion (f=26, Rank=13). In 2017, the top three (3) most utilized library resources were Social Sciences (f=8102, Rank 1), Language (f=7565, Rank=2) and Natural Sciences & Mathematics (f=7125, Rank=3) as first, second and third respectively. Moreover, the bottom three least utilized were Generalities (f=5186, Rank 11), Geography and History (f=5124, Rank=12) and Religion (f=29, Rank=13). In 2018, the top three (3) most utilized library resources were Social Sciences (f=8512, Rank 1), Language (f=7695, Rank=2) and Natural Sciences & Mathematics (f=7201, Rank=3) as first, second and third respectively. Moreover, the bottom three least utilized were Generalities (f=5109, Rank 11), Geography and History (f=5102, Rank=12) and Religion (f=27, Rank=13). Finally, in 2019, the top three most utilized library resources were Social Sciences (f=5263, Rank 1), Language (f=4103, Rank=2) and Natural Sciences & Mathematics (f=3963, Rank=3) as first, second and third respectively. Moreover, the bottom three least utilized were Filipiniana (f=1862 Rank 11), Applied Science (f=1846, Rank=12) and Religion (f=8, Rank=13).

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UTILIZATION OF LIBRARY RESOURCES AND FACILITIES FOR THE LAST FIVE YEARS (2015-2019) Type of Resources and Facilities E-Resources (Proquest,eJournals,ebooks,Web OPAC Periodicals Vertical files AV Resources (Globes, Maps, Charts) Theses/ Dissertation Cyber Library AVR Multimedia Room

2015 1502 2156 1452 758 5542 3675 1548

2016 2150 2856 1364 845 5896 4200 1864

2017 3450 2642 1108 796 6005 4345 1945 522

2018 4268 2945 1123 750 6245 5423 1896 647

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2019 2094 1561 987 526 3462 3526 953 372

Table 3: Utilization of the Library Resources and Facilities for the Last Five Years (2015-2019)

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Among other library resources, theses and dissertation collection is frequently being used by faculty and students’ researchers with a consistent more than 6,000 uses between 2018-2019. This figure implies that researchers still prefer print resources amidst the availability of online research databases. As to utilization of the facilities offered, cyber library statistics maintain an increasing pattern within five years. The increase in utilization may be implied to the free cyber library services such as free internet services wifi and workstation), free encoding service and free access to online databases. Access to varied electronics resources also shows a significant utilization for the past years. The ease of access and its portability significantly affect the preferences of today’s researchers. Data on periodical usage also showed an increase and decrease pattern in the span of five years. The drop in utilization may be further implied to the availability of electronic newspaper and magazine which can be accessed using mobile applications that is much convenient to students and employees who do not have enough time to stay in the library. The library vertical showed less than 1200 on the year 2017-2019. For three years implementation, more than 1200 users has already availed of the multimedia services.

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FREQUENCY DISTRIBUTION OF LIBRARY USERS BY MANNER OF UTILIZATION FOR THE LAST FIVE YEARS (2015-2019) Manner of Utilization Internet searching Encoding of projects and homeworks Borrowing Returning Photocopying Reference Query Space Utilization (study, rest, movie viewing, doing DIY projects

2015 959 853 2135 2135 1750 1023 599

2016 1542 956 1865 1865 1595 992 593

2017 1865 1485 2342 2342 1542 1052 603

2018 2546 1675 2614 2614 1852 986 769

2019 1546 986 1382 1382 763 826 486

L I B R A R Y

Table 4: Manner of Utilization of Library Users for the Last Five Years (2015-2019)

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The data in table 4 showed that in 2015, the most utilized manner of library users was the Borrowing and returning (f=2135, Rank=1). This was followed by the Photocopying (f=3675, Rank=2), Reference Query (f=1023, Rank 3), Internet Searching (f=959, Rank = 4), Encoding of projects and home works (f=853, Rank=5), and Space utilization (f=599, Rank=6) as second, third, fourth, fifth, sixth, and seventh respectively. In 2016, the most utilized manner of library users was the Borrowing and returning (f=1865, Rank=1). This was followed by the Photocopying (f=1595, Rank=2), Internet searching (f=1542, Rank=3), Encoding of projects and home works (f=956, Rank=4), Reference Query (f=992, Rank = 5) and Space Utilization (f=593, Rank=6) as second, third, fourth, fifth, sixth, and seventh respectively. In 2017, the most utilized manner of library users was the Borrowing and returning (f=2342, Rank=1). This was followed by the Internet Searching (f=1865, Rank=2), Photocopying (f=1542, Rank 3), Encoding of projects and home works (f=1485, Rank = 4), Reference query (f=1052, Rank=5), and Space utilization (f=603, Rank=6) as second third, fourth, fifth, sixth, and seventh respectively. In 2018, the most utilized manner of library users was the Borrowing and returning (f=2614, Rank=1). This was followed by the Internet searching (f=2546, Rank=2), Photocopying (f=1852, Rank 3), Encoding of projects and home works (f=1675, Rank = 4), Reference Query (f=986, Rank=5), and Space utilization (f=769, Rank=6) as second, third, fourth, fifth, sixth, and seventh respectively. Finally, in 2018, the most utilized manner of library users was the Internet searching (f=1546, Rank=1). This was followed by the Borrowing and returning (f=1382, Rank=2), Encoding of projects and home works (f=986, Rank = 3), Reference Query (f=826, Rank=4), Photocopying (f=763, Rank =5) and Space utilization (f=486, Rank=6) as second, third, fourth, fifth, sixth, and seventh respectively.

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TECHNOLOGY UTILIZATION IN LIBRARY OPERATIONS

Integrated library system

For its integrated library system, WVSU Main Library and Lambunao Campus uses Destiny Library Manager (DLM). Destiny is Follett's top-of-the line web-based library automation product. It combines circulation, cataloging, searching (OPAC), inventory, reporting and management in one centrally installed library software system. Although it is a centralized library automation system, it can be used by multiple libraries in a union or consortium arrangement. A centralized server puts all the power of Destiny in one place so that all the other libraries that will use it need only an internet connection and suitable workstations to be up and running.

Access to electronic collections (e.g. books, e-journals, internet)

The Lambunao Campus Library offers FREE internet access at the library vicinity through wifi and LAN access. Presently, there are 20 units of computer which are available at the Cyber Library and are purposely provided for online research and for accessing electronic collections especially the e-journals and e-books. Free internet access service is only given to students who had successfully login their attendance at the Attendance Management System, a customized system design to monitor the library users’ daily attendance record.

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L I B R A R Y

Access to online database and e-resources

WVSU Lambunao Library is a beneficiary of the Integrated Philippine eLibrary (iPel), a consortium of five government agencies including UP, the National Library of the Philippines, and CHED. It is an enhanced version of the Philippine eLibrary project and gives free access to the different online subscriptions namely: General OneFile, InfoTrac Engineering Collection, ProQuest Central, SpringerLink, Science in Context and Philippine E Journals. The Library also subscribes to ProQuest Dissertations and Theses Global and has purchased a number of e-books from Gale Virtual Library. Moreover, it has a webliography of the different open sources that offer free access to some databases in order to augment its e-Resources. Access to the said online databases and e-resources can be done both via on site and remote access using the assigned username and password. The library is likewise provided with wireless fidelity connections; hence clients can use their personal electronic gadgets to connect to the network. These online databases and e-resources are shared with the satellite campuses libraries using the user name and password.

Institutional Repositories

To manage the research output and scholarly publications of the institution, Lambunao Campus Library uses the Destiny Library Manager for its institutional repository system. This library management system has the capacity to allow access to scholarly materials created by WVSU faculty, staff and students. Items can be accessed by author, title, subtitle, keywords and accession number. Using the web OPAC, library users can readily access the scanned abstract of this research outputs while the full text access will be made available for over the counter request upon users library visit.

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L I B R A R Y

OTHER PROVISIONS

Security Control To help secure the library resources and equipment, an anti theft detection system or the commonly called RFID Library Security System is installed at the library’s entrance/exit. Using the RFID Security Gate, an alarm will sound whenever an unprocessed library material goes through the gates. The alarm will signal the library staff to summon the library user who attempted to sneek out library materials without proper checkout procedure. To compliment the RFID Library Security System, a CCTV camera is installed at a designated place. Moreover, only students students who have successfully swiped their borrowwers card or Library Card at the Attendance Monitoring System may be allowed to avail any of the library services including checkout of library resources and facilities. Thus, ensuring safety and security of the library’s valuable assets. Moreover, the library has allocated two depository racks to serve as baggage control where students can leave their bags and big folders while transacting business inside the library. IT Software’s To effectively manage the attendance related transactions of library users, Lambunao Campus Library uses the Attendance Management System. This system is a digitized logbook of attendance of library users with a capacity to generate attendance report. Using the barcoded library card, library users needs to scan the barcode of their library card to the barcode scanner at the AMS station for their time in and time out record. In case of power interruption, library users are prompted to register at the Logbook of Attendance for Library Users. The Library has purchased Marc Magician Professional, software designed to print catalog cards. In times when there is power failure and the Online Access Catalog is unavailable there should be printed catalog cards filed in card catalog cabinets where library clients can search for their references.

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L I B R A R Y

To manage the wifi registration for users (both faculty and students), a WIFI Registration System is being used. The system records the users personal data, the date of usage and the purpose or topic of research. Internet access tru wifi is a free service given by the library to registered library users daily. Hence, wifi password is being generated daily to produce utilization report for said service. To manage users availing the services from the Cyber Library, a Cyber Registration System and Handy Café System is being implemented. Cyber Registration records the users availing the service while the Handy Café System unlocks the screen for the registered users. It further sets the allocated usage time for each single user for internet or encoding purposes.

Multimedia Equipment To complement the Library is the Audio-Visual Room (AVR) and the Multimedia Room which takes charge of the multimedia needs of faculty and students. Multimedia facilities and equipment are acquired and made available to the clienteles when they are needed. These facilities and equipment are taken charge by the Audio Visual Center Supervisor and their use (either instruction or non-instruction related) is governed by the approved policies and procedural guidelines.

Photocopying Machine For reproduction purposes including student module reproduction, the library has three photocopying machines for said purpose. These machines can be used freely by the faculty of this campus. Moreover, additional machines are available at the adjacent building of the library to cater to the photocopying needs of student researchers but with corresponding fees.

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L I B R A R Y

E. PHYSICAL SET-UP AND FACILITIES Presently, the library is occupying the ground floor of the new three-story library building with a floor area of 624 sq. m. The reading room had a total floor area of 252 sq. m. and can accommodate approximately 250 chairs in one sitting. Aside from the seating facilities provided at the reading room, additional chairs are available for use at the Multimedia Room (50 chairs), AVR (100 chairs), Cyber Library (20 chairs) and Students Lounge (6 chairs). The library’s physical set-up was planned for students’ easy access and retrieval of information. Library collection was housed in their designated sections depending on the material’s type of loaning service. The library has created the following sections: Reserve, Circulation, Serials, Filipiniana and General Reference. There is also an assigned librarians table were a librarian can be seen in case of search inquiry. There is also a Cyber Library where students can do their online searching if the printed collection cannot provide the necessary information. A number of software and electronic resources are also available at this facility. The Audio-Visual Room (AVR) (which is adjacent to the library building) and the Multimedia Room (located at the second floor of the library) complements the instructional needs of the faculty and students using the different media resources. It serves as venue for students, faculty and staff multimedia presentation, meetings, conferences and orientation programs. The multimedia equipment are also available at the AVR for borrowing by the students, faculty and staff of WVSU Lambunao Campus. The AVR facility can accommodate 100 persons while the Multimedia Room a maximum of 50 in one sitting.

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L I B R A R Y

The matrix below presents the different library facilities in the university. Library

Area (sq.m.)

Capacity (# of

Location

Equipment/Amenities Provided

Clientele) Reading

576 sq. m.

250 persons

Ground Floor, Library Building

Room

L I B R A R Y

Reading tables and chairs, smart TV, readers lounge access to wifi and bookshelves

Work station

36 sq. m.

20 persons

Ground Floor, Library Building

(CyberLibrary) Staff Room/s Librarian

internet through LAN 9 sq. m.

5 persons

Ground Floor, Library Building

Table and chairs

12.25 sq. m.

10 persons

Ground Floor, Library Building

Computer, printer, telephone, water

office Technical /

Computer workstations and access to

dispenser, office table coffee table and sofa 28 sq. m.

4 persons

2nd floor of the library building

Bookshelves, tables and chairs

84 sq. m

20 persons

2nd floor of the library building

Bookshelves, tables and chairs

144 sq. m.

100 persons

Adjacent of the library building

Chairs, long tables, rostrum, multimedia

Stacks Room Archives Audio- Visual Room

equipment, audio facilities and equipment 112 sq. m.

50 persons

2nd floor of the library building

Reading tables, chairs and Television

OPAC Station

4 sq. m.

2 persons

Ground Floor, Library Building

Computers

Student

9 sq. m.

6 persons

Ground Floor, Library Building

Sofa Set, Center Table and Television

Multimedia

Lounge

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F. FINANCIAL SUPPORT Each satellite campus library prepares its own annual library budget based on their priority needs noted by the Budget Officer and the Accountant and approved by the Campus Administrator. Annual Budget preparation is delegated to the different unit heads. As a procedure, the Finance Officer calls for a Budget Forum which is attended by the college deans, department chairs and unit heads including the College Librarian. Each college, department and unit is given the ceiling amount to be allocated to their different programs and projects for the year. Said ceiling amount is based on their projected income. During the forum, the details of budget preparation, PPMP and APP are explained by the Budget Officer and Supply Officer respectively. The preparation of the Annual Library Budget is always a collegial effort of the head librarian together with her staff. After the budget forum, a Library Staff meeting is held to assess the needs of the library and to and the body decides what programs/projects are to be

inform the body about the ceiling amount. The needs are then prioritized

included for the year and their corresponding allocation. The Annual Budget is then

submitted to the Budget Office. During the Budget Hearing, the College Librarian has to present and defend the budget of the library for eventual approval.

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L I B R A R Y

Annual Library Fund Allocation in the last 5 years for Lambunao Campus Item

Source of Fund

CY 2015

CY 2016

CY 2017

CY 2018

CY 2019

L I B R A R Y

Fund 164 Salaries of professional personnel Wages of non-professional staff Books

503,676

561,324

586,464

612,780

644,856

156,000

158,000

158,000

108,000

140,000

85,000

90,000

65,000

118,800

Periodicals/Subscriptions

177,000

30,000

30,000

25,000

25,000

Multimedia Materials

48,000

128,000

25,000

150,000

Repair, binding and maintenance Supplies

14,000

Professional Development

15,000

15,000

17,000

17,000

35,000

Student Assistants Others Sub-Total

10,000

5,000

5,000

5,000

10,000

Grand Total

560,000

433,000

300,000

245,000

338,800

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G. LINKAGES Establishing linkages with other institutions, agencies, foundations, alumni and some benevolent private individuals is done by the library to increase its resources and enhance its services. These linkages are in the form of consortium, gifts, donations or exchange of publications. For the library consortium, WVSU Library (including external campus libraries) is a member of the Inter-Institution Library Consortium of the nine (9) government and private institutions of higher learning in Iloilo City. A memorandum of Agreement (MOA) was signed by the respective heads of these nine institutions. Likewise, the library also receives book donations from private individuals, alumni and foundations. Moreover, the library is also a regular recipient of publications of several government and non-government agencies. To acquire a copy of publications of the different state universities and colleges and of renowned private institutions, the library has sent out copies of publications of the university to libraries of some institutions it has identified as exchange of publications. An acknowledgement form is also sent to be signed by the receiving librarian and is to be sent back to the library. A total of 37 linkages have been established by the library one of which international, 3 national are and 33 local.

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L I B R A R Y

H. OTHER LEARNING RESOURCES Library resources are basically sources of information. Traditionally, these resources were mostly books, journals, newspapers and other editorials, and encyclopedias. But with the advent of the internet, digital sources of information have become prevalent. Aside from the printed library holdings, Lambunao Campus Library offers other learning resources that supports the teaching and learning process of this university. Listed below are list of other learning resources and links that are readily available at Lambunao Campus Library’s Facebook Page: https://www.facebook.com/LIBRARYwvsuLambunao •



Online Databases o

ProQuest Central

https://search.proquest.com

o

Philippine eJournal

https://ejournals.ph

o

Science Direct

http://sciencedirect.com

o

JoVE

https://www.jove.com/

Open Access Online Databases o

Springer Link

http://link.springer.com

o

D-Lib Magazine

http://www.dlib.org

o

Digital Book Index

www.digitalbookindex.org

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L I B R A R Y





o

Education Resources Information Center (ERIC)

https://eric.ed.org

o

The Online Book Page

https://onlinebooks.library.upenn.edu/

o

BASE (Bielefeld Academic Search Engine)

https://www.base-search.net/

o

CORE

https://core.ac.uk/

o

Digital Library of the Commons

https://dlc.dlib.indiana.edu/dlc/

o

DOAJ (Directory of Open Access Journals)

https://doaj.org/

o

ERIC (Education Resources Information Center)

https://eric.ed.gov/

L I B R A R Y

Electronic Books. o

GVRL eBooks by Gale

http://infotrac.galegroup.com/itweb/phwvsulc

o

Downloaded and compiled eBooks from open source sites

Electronic Dictionaries and Encyclopedias o

Online Dictionary by Cambridge

https://dictionary.cambridge.org/

o

Computer User

www.computeruser.com/resources/dictionary

o

Engineering and Technical Dictionary

www.engineering-dictionary.com

o

Information Please

https://www.infoplease.com

o

Merriam Webster Dictionary

https://www.merriam-webster.com

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o

Online Encyclopedia

https://www.encyclopedia.com

o

Internet Encyclopedia

www.cam-info.net/enc.html

o

Britannica Online

www.britannica.com

Journals and eJournals. ... o

Printed Journals ▪

o

Philippine Electronic Journals Online

www.ejournals.ph

Official School Publications. ... o



Teachers Research Journal

Electronic Journals ▪



L I B R A R Y

The Crest – The official student publication of WVSU

Newspapers (printed and digital) o

Philippine Star

htpps://www.philstar.com

o

Philippine Daily Inquirer

https://inquirer.com.ph

o

Manila Bulletin

https://mb.com.ph

o

Panay News

https://www.panaynews.net

o

The Daily Guardian

https://dailyguardian.com.ph

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Audio Visual and other Non-print Materials AV Material

Total Number

Cassette/VHS Tapes

42

CD -ROMs

38

Realia

10

Cartographic Materials

24

Graphic Materials

49

Kits

15

AV Equipment

L I B R A R Y

Total Number of Units

LCD Projector

2

Camera

2

Television

4

CD/VCD/DVD Player

1

Laptop

2

Computer workstations

20

Tablets

7

Projector Screen

2

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Microphones (wired)

2

Microphones (wireless)

2

Sound Mixer

2

Mobile/Portable Sound Box

3

Sound System

1

L I B R A R Y

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I. LIBRARY DEVELOPMENT PROGRAM Lambunao Campus Library is continually evolving through the years as it tries to support the three-fold functions of the university which is instruction, research and extension. The development plans of the library was anchored on the strategic objectives of the University with the following strategies and program overview: STRATEGY

PROGRAM/ PROJECT/ACTIVITY

Upgrade qualifications and competencies of faculty/staff

Staff Development Program

through degree-based programs, fellowships, attachments and industry immersion.

Utilized innovative instructional delivery system such as the

Upgrading of facilities and equipment for the Cyber Library

use of ICT and facilitate greater access to the information highway.

Enhancement of Multimedia Room to include the following: a. Procurement of standardized, state-of-the-art and space saving facilities, equipment and fixtures

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L I B R A R Y

b. Upgrading of lighting and electrical fixtures

Upgrading of internet connectivity

L I B R A R Y

Upgrading and Maintenance of Library Automation System with yearly technical support

Upgrade instructional delivery through enriched materials,

Continuous upgrading of information and electronic resources

training facilities and adequate laboratory equipment. Establishment and Organization of School Archives

Digitization of School Archives

Strengthen consortia and academic cooperation with other

Initiate linkages, collaboration and consortium agreement with

educational institutions for knowledge expansion and build

other libraries (academic and public libraries) for resource

partnerships for non-academic endeavors.

sharing

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Continuously improve processes and procedures/Maintain

Continuous upgrading of facilities and fixtures, lighting and

customer satisfaction

ventilation of the library

Ensure the safety and security of the campus and its clientele

L I B R A R Y

Installation of CCTV cameras inside the library

through a comprehensive security plan and maintenance of university properties

Purchase systems support and maintenance service for RFID Security System

Continuously and intensively pursue the quest for excellence

Hiring of additional three licensed librarians (Cataloger/Indexer,

through accreditation, ISO, ISA and other measures of quality

eResources Librarian and Circulation Librarian)

assurance.

vis-à-vis student population, librarian-to-staff ratio and services offered

Hiring of three permanent and full-time support staff to function as secretary, IT support staff, and Media Technician

Expansion of library space through:

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a. Installation of canopy outside the library building to shed study carrels b. Installation of study carrels outside the library

L I B R A R Y

251

J. AWARDS OF DISTINCTION AND ACHIEVEMENT AND GRANTS 1. WVSU Lambunao Campus Library was a recipient of the DBM grant for its library automation system.

L I B R A R Y

2. In grateful recognition for invaluable contributions in helping and reaching out the people of Panay and Guimaras, the Chief Librarian Mrs. Eden G. Funtilon is given a certificate of appreciation as Project Leader of the Mobile Library and Information Service (MLIS) Project by the Brigade Commander of the 301st Infantry (Bayanihan) Brigade, 3ID, PA, Camp General Adriano D. Hernandez, Dingle, Iloilo. Relative to said purpose, another certificate of recognition is also awarded to Mrs. Funtilon by the 61 st Infantry (Hunter) Battalion, 3ID, PA, Lagdungan, Tapaz, Capiz.

BEST PRACTICES ADOPTED 1. To effectively manage the attendance related transactions of library users, Lambunao Campus Library uses the Attendance Management System. This system is a digitized logbook of attendance of library users with a capacity to generate attendance report. With this system, student can freely log their attendance at their own discretion without being prompted by the library staff. 2. The library offers a free for all access. Free admission is being practiced in the library. Even without library card, a library user can freely enter the library and avail of the sitting and study spaces provided. However, if they need to avail library services, resources and facilities including, borrowing, photocopying of books, internet and online database access or even use of computers at the Cyber Library, they need to present their validated Library Card.

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3. To effectively control the utilization of print and non-print resources, only students that had successfully log their attendance for the day will be catered and given assistance. This practice will encourage discipline among users to bring their library cards with them and efficiently log their attendance. 4. Majority of the library collection practices the open stacks system. This system allows user to freely select books of their choice either for research, study or light readings. 5. The library provides comfortable study spaces for everyone. For small group discussion, a number of square and round tables is available. For individual study, a study carrel is lined up on one corner. For thesis and dissertation researchers, a long table coupled with swivel chair is being set-up. 6. To encourage students’ utilization of the library during their free time, a free movie streaming service is being offered at the Cyber Library. While sitting on the couch, students are treated to a free movie streaming on selected popular titles of varied interest. 7. To manage the wifi registration for users (both faculty and students), a WIFI Registration System is being used. The system records the user’s personal data, the date of usage and the purpose or topic of research. Internet access tru wifi is a free service given by the library to registered library users daily. Hence, wifi password is being generated daily to produce utilization report for said service. 8. To manage users availing the services from the Cyber Library, a Cyber Registration System and Handy Café System is being implemented. Cyber Registration records the users availing the service while the Handy Café System unlocks the screen for the registered users. It further sets the allocated usage time for each single user for internet or encoding purposes. 9. The library offers free internet access through wi-fi and through the workstations at the Cyber Library. Both faculty and students alike can avail of the free internet service with priority given to those who are conducting research related surfing as well as encoding of projects. This free internet service is a big help to majority of students of this campus whose majority belongs to the indigent families.

253

L I B R A R Y

10. The library has an active and responsive IT, electrical, air-conditioning and maintenance support. These technical support team immediately responds to the librarian’s request as soon as the need arises. 11. WVSU System Libraries practices resource sharing being a member of the Inter-Institution Consortium of Libraries of the nine institutions of higher learning in the City of Iloilo. A memorandum of Agreement and the Implementing Rules were signed by the heads of the member institutions.

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L I B R A R Y

COMPLIANCE REPORT Recommendations

Compliance

Action Taken

L I B R A R Y

1. Hiring of another licensed librarian may be given priority by the administrator to

Not Complied

See attached documents

Complied

See attached documents

Complied

See attached documents

help deliver necessary library services which requires professional librarian’s function.

2. Steel grills and screens may be installed in the windows of the librarian’s office to avoid accidents and losses of library resources.

3. Purchase of additional professional books may be prioritized. Likewise, selection and acquisition of varied titles for every major field of specialization of current editions may be considered.

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4. Air conditioning units may be installed in

Complied

See attached documents

the reading area to make the library a

L I B R A R Y

more conducive place to study and to preserve the resources in the library.

5. Additional CCTV cameras in some corners and sections of the library may be

On process

installed for the safety of the resources

Procurement of said facility is already reflected in the 5 year development plans of the library

inside the library.

6. Subscription to faster internet service provider (ISP) and/or increasing the

On process

See attached documents

bandwidth of the existing internet service may be done to maximize the utilization of the newly purchased e-books and other library online resources.

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