Cherrywood

Graduate Ceremony Building the Future

Internal Use - Confidential

Graduate Networking Program Ken Hyland, Site Lead, Services Antonia Neary

Our Mission The Services & Digital Graduate Networking Program (GNP) was created to allow Recent Graduates to connect and form lasting professional relationships with their peers. GNP provides a platform to facilitate cross-functional networking opportunities and enhancing visibility across the organization. In doing this we can improve employee engagement and increase retention of our Recent Graduate talent.

Global Events • • • • •

Welcome Sessions Community and Social Events Leadership Engagements Peer-to-peer Coaching And much more!

Open to all Services & Digital Recent Graduates who have graduated in the past 3 years!

Fireside Chat on Career – Maricela Escribano with Denis Lucey

Internal Use - Confidential

Ronald Torres Graduate Names : • • • • • •

Ronald Torres Catja Carlson Stan Hesselink Marcos Prat Ailem Garcia Nils Ziegert

Development

• • • • • • • •

New Hire Enterprise Training Compellent Phase 1 training Compellent Phase 2 training Linux Admin – Part 1 Introduction to VMWare Hyper V 2019 Install, Configure and Manage Net 200 Course - ICND1 Network Concepts Linux Admin – Part 2 (August)

Positions at Dell, Key Experiences

Enterprise Storage Support - Compellent Senior Technician

Key Achievements/Strengths • • • •

Overall consistent strong productivity metrics 6 Inspire “Our Customer” awards for his exceptional customer handling skills. Highly motivated and enthusiastic. Co-responsible for the Spanish Compellent market.

Internal Use - Confidential

Catja GraduateCarlson Names : • • • • • •

Ronald Torres Catja Carlson Stan Hesselink Marcos Prat Ailem Garcia Nils Ziegert

Development •

DEA certified

•

DES certified

•

MD3xxx training

•

OME training

•

Skills for the Future

•

Soft skills trainings

Positions at Dell, Key Experiences Compute Server Senior Technical Support Technician - Nordics Key Achievements/Strengths • • • • • • • •

5 Inspire awards WIA core member and WIA Book Club co-lead CWIT Early careers committee member Kaizen participation Team on-demand training coordinator Creator of team Leave tracker Co-arranged Dell ISG Christmas Party Represented Dell at iWish event in RDS

Internal Use - Confidential

Marcos Prat Graduate Names : • • • • • •

Ronald Torres Catja Carlson Stan Hesselink Marcos Prat Ailem Garcia Nils Ziegert

Development • • • • • • • • • •

Enterprise New Hire Training MD3xxx Open Manage Enterprise Tape Library Features and Troubleshooting PowerEdge Server Modular Linux Admin Part 1 Introduction to VMware ESXi Workshop Microsoft Server 2016 Foundations (planned) Microsoft Server 2019 (planned)

Positions at Dell, Key Experiences Compute Server Senior Technical Support Technician - Benelux Key Achievements/Strengths • • • •

Dedicated support technician for one of our biggest customers, excellent feedback received for support quality Strong and consistent productivity metrics Reliable, professional and cordial Completed certifications: • Dell EMC - Associate - PowerEdge Version 1.0 (DEA-41T1) • Dell EMC - Specialist - Implementation Engineer, PowerEdge Version 1.0 (DES-4121) • Dell EMC - Specialist - Systems Administrator, Open Manage Enterprise Exam Version 1.0 (DES-4331)

Internal Use - Confidential

Stan Hesselink Graduate Names : • • • • • •

Ronald Torres Catja Carlson Stan Hesselink Marcos Prat Ailem Garcia Nils Ziegert

Development • • • • • • • • •

Dell Technologies Networking Dell Technologies Storage Enterprise New Hire Training Hyper-V 2019 Install Configure and Manage Linux Admin Part 1 MD3xxx OpenManage Enterprise PowerEdge Server Concepts, Features, Installation, Troubleshooting Systems Management Concepts and Methodology

Positions at Dell, Key Experiences

Compute Server Senior Technical Support Technician - Benelux Key Achievements/Strengths • •

Strong productivity metrics Completed certifications: • Dell EMC - Associate - PowerEdge Version 1.0 (DEA-41T1) • Dell EMC - Specialist - Implementation Engineer, PowerEdge Version 1.0 (DES-4121)

Internal Use - Confidential

Ailem Graduate García Names : Rausseo • • • • • •

Ronald Torres Catja Carlson Stan Hesselink Marcos Prat Ailem Garcia Nils Ziegert

Development

• • • • • • • • • • • •

Enterprise Core New Hire SFDC Lightning Dell EMC Networking Concepts and Products Dell Networking New Hire – 100 Dell Networking New Hire – 200 Learning Network Troubleshooting Global Softskill Handling Escalations Dell Networking OS10 Ruckus L1/L2 Aerohive Wireshark Basic

Positions at Dell, Key Experiences Technical Support, Networking - 14/08/2019 to present – Troubleshoot switches, resolve, dispatch and escalate as required. Review the customer environment topology, advise on best practices and act as primary contact for the customer.

Key Achievements/Strengths • • • •

Customer solution and satisfaction driven Providing a strong focus on exceptional customer support Determined to be a Team Player always eager to help colleagues Received 6 Inspire awards from colleagues and peers

Internal Use - Confidential

Nils Ziegert Graduate Names : • • • • • •

Ronald Torres Catja Carlson Stan Hesselink Marcos Prat Ailem Garcia Nils Ziegert

Development SFDC Lightning Networking Training – NH100/NH200 Dell Networking OS10 Handling Escalations Wireshark Advanced Delivering a Tough Message to Customer Modular Workshop VxRail Workshop Storage Networking Workshop And many more

Positions at Dell, Key Experiences Networking Support 15/08/2019 to present – Troubleshoot switches, resolve, dispatch and escalate as required. Review the customer environment topology, advise on best practice and act as primary contact for the customer Cherrywood Network Laboratory since 12/2019 Volunteer worker for upgrading/organizing the Cherrywood Lab environment.

Key Achievements/Strengths • Determined to drive customer issues to resolution / analyzing and optimizing inhouse process • Volunteer Worker in the Cherrywood Network Laboratory • Received 6 Inspire awards from colleagues and peers • Joined the ERG Pride core team

Internal Use - Confidential

How would you sum up your graduate year in 3 words?

fun challenging

cool

fast

down-to-earth

high-achieving covid-19 driven

Internal Use - Confidential

Internal Use - Confidential