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Head of Commercial


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Head of Commercial & Data Analytics World Changing Glasgow

Role Profile Are you a highly experienced programme or project management specialist, with robust financial management skills and the ability to shape teams and lead effective change? If so, we want to hear from you. As Head of Commercial & Data Analytics you will hold a pivotal role in ensuring successful portfolio management of the transformation programme through: developing, monitoring and challenging project feasibility studies and business cases; developing benefit realisation plans; outcome based planning to meet and shape future strategic objectives across the University; leading the strategic planning of transformation against other key plans from Colleges/US including Planning/BI, Estates & Commercial Services and Information Services. The Head of Commercial & Data Analytics will provide effective management of our investments and provide assurance to senior governance boards. You will be integral in the shaping of future transformation projects. This is a new role to work alongside the Head of Programme Management Office and there is significant opportunity to shape and develop the office, in particular, to shape the systems that support the programme office and reports that inform decision-making of the future programme. You will lead on ensuring a consistency of approach to the development and delivery of business cases, including quantitative and qualitative benefit identification and delivery, and work closely with senior managers across the University in providing project assurance on finance/return on investment and delivery. If you are a highly experienced project manager, with strong financial management skills and a passion for delivering effective change aligned to our strategic objectives excellent then this may be the role for you.

About World Changing Glasgow

The University of Glasgow is at the beginning of an exciting strategic transformation programme: World Changing Glasgow Transformation (WCGT). We support the delivery of our strategic ambitions as outlined in our Inspiring People Changing the World Strategic Plan.

Our Ambition We will be the catalyst for pioneering change and enabling excellence across the University. Our core value is to develop and engage our people to help them shape the higher education institution of the future.

Our Purpose The programme will identify, innovate and deliver initiatives that shape the future needs of the people and the environment around us, preparing our people, systems and processes to meet those needs.

Our Objectives The WCGT Programme will:  Be a positive and practical disruptor to the status quo, enabling excellence through new ways of doing things and new ways of delivering services  ‘Join up the dots’ of change happening across the institution to maximise impact and build the bridge between addressing today’s challenges with the longer term strategic intent of the University  Focus on transformational initiatives that cross organisational boundaries to positively impact on the staff and student experience of the University of Glasgow  Enable the University to make the best use of our resources by becoming more effective and efficient in how we deliver services for staff and students. Ultimately this will help the University to generate savings to reinvest in strategic priorities  Create a culture of innovation to ensure the University leadership, its teams and our students have the capability, confidence and appetite for longer-term change.

Key Responsibilities 1.

Lead the shaping and ongoing development of the transformation to ensure projects clearly present value and alignment with the University strategic objectives. It provides highly effective control, insight, performance measurement and value across the strategic and project business cases enabling effective delivery of transformation.

2.

Lead the develop a portfolio management approach that can be scaled across the University and is aligned with various governance mechanisms already in place. The approach will define categorisation and prioritisation tools to determine the future shape of transformation aligned to the strategic objectives of the University.

3.

Working with the Chief Transformation Officer, actively manage the transformation programme Outline Strategic Business case including reporting against plan, achievement of strategic outcomes, presentation of proposed changes to Programme Board and assume ownership for the identification and mitigation of all strategic risks that impact on the Outline Strategic Business Case.

4.

Lead and manage a University wide benefit realisation approach ensuring consistency and adherence to all Court and College/US specific governance processes in the approval of projects. Working with senior leadership teams, provide portfolio management and commercial subject matter expertise

5.

Define and manage the full OJEU tender process of major projects from initiation to contract award as part of business case development. This will include stakeholder consultation, supplier evaluation, detailed requirement gathering, contract negotiation and administration of all OJEU related documents.

6.

Develop and manage the University outcome-based plan working closely with leadership teams in HR, IS, Estates & Commercial Services and Planning/BI to identify and monitor interdependencies raising risk where appropriate. Assume ownership of all outcome-based risks including escalation to Corporate Risk Register where appropriate.

7.

Identify and scope the specific organisational, functional and programme requirements for data management, analytics and insight and partner with design teams to agree and fully define these requirements as in put into feasibility studies, options analysis and business case development.

8.

During development of feasibility studies, options analysis and business cases, deploy a range of data modelling and statistical analysis tools and techniques to conduct bespoke data capture and analysis to support projects and programmes across the portfolio

9.

Working with the Head of PMO, lead and ensure delivery of a suite of effective controls to manage the capital and operational programme, ensuring transparency across the initiation of all projects, clearly establishing the critical path at strategic, programme and project levels.

10. Supporting the Director of Business Change, develop and manage option appraisal workshops to

review all options available as part of the diagnosis phase that will input to the development of the business case. This will include the interrogation, analysis and visualisation of data collated by the Service Design Teams 11. Lead and manage a quality assurance process to test and provide challenge to project proposals and feasibility studies including costs and risk and management issues. Ensure that all programmes, costs and risks can be escalated to inform overall programme reports. Ensuring consistency of approach to all project and programme management between University, consultants and contractors. Ensuring all reporting aligns with University standard reports and can be escalated to a University Programme Office. 12. Ensuring accurate and effective data and metrics are developed and measured across the entire transformation portfolio, additional portfolios and the portfolio pipelines. 13. Ensure all data and capital plan information is available to support the annual budget process and the annual review of the capital plan. Actively lead the World Changing Glasgow Programme Board Quarterly Portfolio Review and take part in the Annual Planning process for shaping the transformation portfolio over the following five years. 14. Support the Head of PMO in the emerging University Project Management Centre of Excellence, which will build a Knowledge Academy to ensure project capability across the University including project sponsors and boards. Take the leadership in the development the Initiation Stage including developing toolkits that can be rolled out consistently across the University. 15. Provide financial assurance across all projects and work closely with finance colleagues to ensure accurate estimating of cashflow and total budget spend. Prepare feasibility studies and ensure collaboration from the Finance Office/Colleges with the development of Business Cases and Option Appraisals.

16. Provide oversight of differing scenarios dependent on change and capital programmes elsewhere in the University and externally. In particular, Planning/BI, the Estates and Commercial Capital Programme and IT programmes. Prepare papers for senior management to inform of mitigating actions from scenario risks identified. 17. Provide portfolio and programme management analytical advice and expertise to Project Boards and Executives, ensuring that business cases and feasibility studies are produced to a high standard and that the programme delivers the financial, activity, workforce and quality outcomes defined. 18. Lead the ongoing management of the benefits realisation plans after the programme or project has closed. Prepare lessons learned and return on investment management information for senior leadership groups at Court as well as Colleges/US.

Inspiring People, Changing the World Our University is one of the world’s great research-intensive universities. Over the last few years we have made great strides in our performance. Our financially sound position means that we have created the exciting opportunity to further invest in our estate. This will enable us to embed new technologies, transform the way we work and improve our interactions with each other, our students and our partners. Our Strategic Plan sets out our ambition to build on our current strong position and become even better. Our Strategy provides the support, development, infrastructure and environment needed to grow our reputation and realise our ambitions: 

 

a place where the best students, regardless of background, are given an education that prepares them to go into the world and make change happen; a place where research that positively impacts on the health, wealth and cultural wellbeing of the world is conducted; a place that engages with the city of Glasgow and the global community and ensures that they flourish.

To achieve these aims, we focus on three key areas:   

People – bringing inspiring people together Place – creating a world-class environment for learning and teaching Purpose – discovering and sharing knowledge that can change the world.

To read the full University Strategy Inspiring People, Changing the World please visit our website.

Campus Development Plan Our Vision Over the next 10 years, the £1billion investment will expand our campus footprint by 25%, creating a new urban quarter with the University of Glasgow at the heart of a revitalised west end. This is the largest development since the creation of the original campus in 1870. This is a unique opportunity for the University to extend the boundaries of its historic core in a central city location. It will create:  New learning and teaching facilities  Refurbishment and repurposing of existing iconic buildings for specialist uses  Identification and design of social spaces that support the student and community experience.

Campus Masterplan The expansion of our Gilmorehill campus into the 14 acre, former Western Infirmary site will transform the West End of Glasgow. The Masterplan for the site will incorporate:  New learning and teaching facilities supporting our students and making sure they get the best in modern teaching and learning styles and approaches.  New public cycle and pedestrian routes and a new central square which will link Byres Road to the up-and-coming cultural quarter for the West End, with new links to Kelvingrove and the newly refurbished Kelvin Hall.  Commercial opportunities, including a hotel, restaurant, bars and cafes.  The Masterplan will be delivered in a phased approach over 10 years. Key projects for the University on the former Western Infirmary site include new buildings for the Institute of Health and Wellbeing, the School of Engineering, Adam Smith Business School, College of Arts and a Centre for Chronic Disease.  The state-of-the-art Learning and Teaching Hub will be constructed adjacent to the Boyd Orr building on University Avenue, and a Social Justice Hub will be created within existing space in the Gilbert Scott Building. You can find further information on our Campus Masterplan, including specific sub-projects such as our Learning and Teaching Hub, on our website at www.gla.ac.uk/explore/campus/ .

Image credit: Aecom/7N

To Apply For further details and to apply, please visit www.glasgow.ac.uk/ jobs and search for 190117. The closing date is XXXX. Terms & Conditions New entrants to the University will be required to serve a probationary period of 6 months. The successful applicant will be eligible to join the Universities’ Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits. It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment. We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity.