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Thursday March 17, 2022

3rd EDITION Orlando • FREE

eVisit: Simplifying Care Delivery Article Courtesy of eVisit Happy patients, happy doctors, and healthy populations at a sustainable cost: it’s the quadruple aim. It’s what we’re all aiming at. But nobody is hitting it. Nobody. Not yet. Do you know why? We at eVisit know why. There are roughly 330 million people in the United States. ICD-10 includes over 70,000 procedure codes. But the country has just over 6,000 hospitals and 10,000 urgent care centers.

Protect Your Patients. Protect Your Staff.

Hitachi Receives Double Recognition for IoT Leadership

Article Courtesy of Man & Machine, Inc.

Article by Frank Antonysamy, Chief Digital Solutions Officer, Hitatchi Vantara

High-touch surfaces in medical environments, such as keyboards and mice, need to be properly cleaned and disinfected throughout the day. Standard plastic keyboards cannot withstand repeated cleanings with harsh disinfectants. Constant use of consumer-grade wipes will wear off keyboard characters and, over time, damage the

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IT Process and Digital Transformation Solutions GAVS Technologies (GAVS) is a global IT services provider with focus on AI-led digital transformation and managed services across health care and other industries. It enables organizations to harness the power of data and AI to address health care challenges and provide a preemptive and personalized care experience for patients and caregivers alike. GAVS’ Artificial Intelligence as a Service (AIaaS) is focused on leveraging AI to improve the holistic continued on page 24

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Data Retention is Essential for a Successful ERP System Implementation Strategy

More than a decade into the Internet of Things (IoT) era, the immense potential of IoT is becoming real. We’re moving from proof of concepts and pilots to projects at scale. What’s become increasingly clear is the vast complexity of deploying IoT solutions at scale, and the necessity to do so to becomes a data-driven business. Through the industrial solution cores in the Lumada platform, our extensive domain expertise, strong partnerships with cloud leaders, and complementary acquisitions, continued on page 30

Simplifying the Complex Article Courtesy of Apollo Enterprise Imaging Corp

Health care organizations are increasingly implementing and/or upgrading their enterprise resource planning systems (ERP) for business process management. ERPs can include capabilities for the organization’s financials,

Apollo’s Enterprise Imaging solution enables clinicians to deliver positive care outcomes in a more efficient manner by centrally and securely managing clinical images and their associated metadata. Called arcc®, or the Apollo Repository for Clinical Content, it is an Enterprise Imaging platform which supports the entire health enterprise and every “-ology” in it. Apollo’s arcc easily combines with the

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Article Courtesy of ELLKAY, LLC.

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Importance of a Robust Outreach Program for Hospital Labs Article Courtesy of ELLKAY Hospitals feeling the pinch of lost revenue during the pandemic should be examining an often-overlooked source for revenue: their in-house lab. To maintain or increase their hospital lab’s market share, hospitals need to ensure they have the processes and technology in place to make working with the lab seamless and convenient for physicians. This revenue is low-hanging fruit for

hospitals, allowing patients who are seen at their hospitals to also complete their laboratory testing on-site. Hospital labs already have a competitive advantage for the physicians whose patients are in-house seeking emergency care or other forms of treatment. However, placing an order or receiving a result needs to be hassle-free. Physicians want to send their patients for lab work at the hospital where their other treatment records will

SymphonyCare to Accelerate Innovation and Growth Through Data Analytics Modernization for Health Care Providers With Funding From Sopris Capital MADISON, Wis. — SymphonyCare, a health cloud data management company, recently announced it has closed a new round of growth funding from Sopris Capital.

SymphonyCare integrates and standardizes large, complex datasets for health care organizations struggling to generate actionable insights, analytics, and unified patient records from multi-

An independent publication not affiliated with any other organization Gary Cox Steve Cox Publishers

reside. Whether they are delivering a baby or receiving emergency care, testing on-site ensures laboratory testing results will be available to the treating physician. With 70% to 80% of clinical decisions being made based on laboratory results, the meaningful clinical information labs deliver profoundly impacts a patient’s diagnosis and treatment. Duplicate tests, mismatched patient records, or a lack of the total patient continued on page 14

ple siloed and inconsistent data sources, lack of staffing, and varied technical skill sets among employees. “At Sopris Capital, we look for companies that solve critical pain points in health care, and SymphonyCare is doing just that with its powerful data integration and digital transformation capabilities,” said Abinav Sankar, partner at Sopris Capital who joins the SymphonyCare board of directors. “In a world where data is used to make key operational decisions, it just doesn’t make sense for health systems to base conclusions using inaccurate data that’s oftentimes months old. With Ravi’s leadership and past successes, Symcontinued on page 22

John McQuaig Deb McQueen Andrew Oseman Senior Associate Publishers Jessica Attoe Matt Crown Damaris Mungaray John Pechota Sam Sepulveda Grant Wadsworth Associate Publishers Carl F. Shifflette III Art Director Clinton Ellis Graphic Artist Matt Planer Brianna Ward Digital Marketing Joshua Espinal Mia Herrera Samuel Rickert Editors Ashley Davis Content Coordinator Monique Carter Tiffany Webster Administration Healthcare Management + Technology Today is published by Source Group LLC ©2022. All rights reserved. Business License #45-4600703 Advertising Inquiries: 520-722-2000

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Fully Customizable, PCProgrammable LED Signal Tower — Now With Ethernet Connectivity The LA6 Series by PATLITE is a programmable, customizable signal tower that consists of the discrete type LA6 and the Ethernet type LA6-POE. Both types are designed to display up to 21 colors, 11 alarms, animated patterns (using the internal timer function), and endless flash rate settings to fit users’ unique signaling needs. In addition, the LA6 Series signal towers have a 60-millimeter diameter, making retrofitting/ upgrading existing pole- or wall-mount brackets easy. The LA6 Series features clear modules equipped with multicolor LEDs, which enable users to customize the signal tower specifically for their application. With the ability to display a single solid color throughout the entire unit, the LED notifications of the LA6 Series are highly visible even from the farthest ends of a large-scale facility. Aside from single-color signaling, the LA6 Series can be programmed to show any number of statuses with multiple colors or alarm sounds, including but not limited to: the severity of an issue on an equipment, the progress of an operation, or the depletion of tank fluids in real-time. It can even be used in a countdown mode, visually aiding the pace of work processes.

Workers can visualize and understand more accurate and detailed equipment information at a distance without having to be tethered to an HMI. This information can be conveyed throughout the work site in real-time, increasing efficiencies and decreasing the need for more complicated, large-scale capital investments. The LA6-POE is a fully customizable PATLITE signal tower series with Ethernet (Modbus TCP/UDP) connectivity. The LA6-POE is able to read and write all necessary data through a network connected Ethernet cable. Also, it continued on page 22

PenRad Streamlines High-Risk Clinics, Facilitates Genetic Testing Genetic testing of patients to determine their risk of developing various cancers — and determining which patients are at elevated risk of developing breast cancer specifically — is here to stay, and it has never been easier for women’s imaging centers to implement. High-Risk Screening and Genetic Testing at a PenRad Enabled Women’s Imaging Center Two weeks prior to a patient’s appointment, the patient automatically receives an email appointment reminder which includes a web link for pre-appointment check-in. This link allows the patient to update their medical history including risk factors, insurance information, and more. Not only does this give patients ample time to be thorough in their answers, but it also significantly decreases wait time and time spent with technologists in the pre-exam. What’s more, when the technologist opens the patient record, eligibility for genetic testing and risk status will be pre-calculated and flagged in PenRad. Should the patient decide to opt in for genetic testing, PenRad’s partnerships with Myriad Genetics and Natera have created an interface with PenRad to facilitate direct ordering of the genetic exam and provide genetic counselors with important information required during the

patient consult. Both genetic testing companies offer an end-to-end service which includes specimen collection, testing, genetic counseling, guidance on insurance, and reimbursement support for patients. This removes a significant burden which would otherwise fall to the imaging center and makes the entire process of “genetic testing as a value-added component to a high-risk imaging program,” a straightforward undertaking. Screening for patients at high risk of developing breast cancer and offering genetic testing is a significant value-added service for the captive mammography screening audience. Patients appreciate the thoughtfulness and thoroughness of a program focused on their personal health care — and the health of their entire family, as genetic testing reaches multiple generations. Further, those centers adopting high-risk screening and genetic testing programs increase the need for additional continued on page 22

Medical Affairs Team Adapts to Changing Information Needs

Health Care Worker Burnout So Severe That Many Want to Quit

A fast-moving, ever-changing global pandemic requires responses that are equally quick and just as adaptive. Case in point: Vyaire’s medical affairs team has revamped its strategies and tactics while sticking to its overall mission of providing timely, quality education to health care professionals treating COVID-19 patients and other breathing needs worldwide. The team — originally called the Medical Advisory Board and led by Dr. Michael Pedro, vice president and medical director at Vyaire Medical — was established in mid-2020. Initially, the team worked with a group of about a dozen key opinion leaders (KOLs) in the United States and internationally to provide vital information for the care and treatment of COVID-19 patients, which was critical when so much about the disease remained unknown. Outreach efforts focused on podcasts, white papers, and research studies. Since, then the team has grown to 17 people internally working with upwards of 60 external global KOLs, including medical professionals, scientists, and biomedical engineers. “We work together to leverage ex-

WELL™ Health recently commissioned a study on the effect of the patient communication coordination process on clinical support staff — and the results are sobering. According to the study, an astonishing 88% of those surveyed report moderate to extreme health care worker burnout — with more than half (56%) rating their burnout as “high” or “extreme,” overwhelming them to the point of wanting to quit.

nician support staff experience their job — the two go hand in hand,” said Guillaume de Zwirek, CEO and founder of WELL Health. “At WELL Health, we’ve designed a solution that takes work off of staff’s plate by automating routine patient communication tasks to make staff more productive, efficient, and ultimately happy, which — as the study demonstrates — can have a direct impact on patient health outcomes.”

Patient Communications is a Direct Cause of Staff Burnout The study was conducted by independent market research firm PureSpectrum which surveyed 320 clinical support staff who communicate and coordinate with patients primarily using phone-based communication practices. Ninety-six percent report phone-based communication as their primary method of patient communication, indicating the time-consuming and frustrating process is a huge issue. Eightytwo percent said that their existing patient communication practices are a direct cause of their burnout. “The study findings demonstrate that patient care quality is linked to how cli-

Clinical Support Staff Also Suffer From Health Care Worker Burnout Much has been discussed about the physical and mental exhaustion suffered by health care workers due to the COVID-19 pandemic. This study illustrates that clinical support staff, tasked with the cumbersome, repetitive work that patient coordination and communication often require, also suffer from health care worker burnout. Eighty-two percent of support staff report frustration with communicating and coordinating with patients with almost half (49%) saying COVID-19 has made the problem worse. Another issue the study raises is that

pertise and identify projects to remain at the forefront of thought leadership in supporting breathing,” said Maya Hawly, key opinion leader manager for neonatal and digital ventilation and respiratory diagnostics. “What we do internally is irrelevant if we don’t surround ourselves with the right external medical experts and medical societies.” The team’s outreach tactics have also changed. For example, podcasts have been replaced with peer-to-peer medical education webinars. In the past year, 15 webinars were produced and attracted more than 5,000 respiratory physicians and specialists globally. After the initial events, the webinars are available ondemand. In the coming year, Vyaire plans to produce more webinars, including content in local languages, such as Italian and German, featuring local medical experts. The company would like to complement the online webinars with local, in-person events. The focus of the webinars and events is also evolving, from the immediate treatment and care of patients to continued on page 14

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Jupiter Medical Center Selects Vocera Solutions to Improve the Health Care Experience Hospital Unifies Communication to Increase the Safety and Well-Being of Patients, Families, and Care Teams SAN JOSE, Calif. — Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, recently announced that Jupiter Medical Center selected Vocera solutions to further enhance team communication and collaboration across the 248bed hospital. Hospital leaders selected Vocera solutions to achieve several clinical and operational objectives, including streamlining communication among clinicians, fostering patient and team safety, creating a quiet healing environment, and enhancing communication with patients’ families. Implementation of Vocera technology will extend into the new 90,000-squarefoot Jupiter Medical Center Surgical Insti-

ELLKAY (continued from page 6)

health care history can all contribute to an unfavorable experience — often with negative long-term consequences. The need for laboratories to “get it right” the first time is crucial both financially and for improving patient experience and quality care. Technology is available today to detect critical information that may be missing from an order before accessioning, including patient demographics; insurance; provider information; patient history; additional prior authorization and medical necessity information; ask on order entry (AOE) questions pertaining to tests; and more. The impact is reduced pre-analytical errors that result in denials. With seamless connectivity to 58,000 practices, 750 labs, and 400 hospitals, ELLKAY is at the center of the electronic ordering workflow, with a suite of laboratory solutions that deliver end-to-end clean laboratory orders from connectivity to EHRs to data into the LIS, maximizing reimbursements.

APOLLO (continued from page 1)

installed EHR to complete the Comprehensive Health Record (CHR). Apollo’s fully integrated modules are designed around the unique workflows already used by every department/specialty in the health system. This means clinicians deliver positive care outcomes without complicated retraining. The result for patient, provider, and administrators alike is increased efficiency with decreased costs and better patient outcomes. Apollo’s Enterprise Imaging arcc is Comprised of Several Modules • arccCore™ is the IT management plat-

tute slated to open in 2023 to meet growing volumes of surgical procedures. “Unifying communication and collaboration from one vendor streamlines operations for our clinicians and IT professionals,” said Kevin Olson, VP and chief information officer at Jupiter Medical Center. “It gives us flexibility on the devices we can use and minimizes the number of disparate technologies, which helps reduce the number of alerts, alarms, notification, and interruptions.” The hospital is deploying the wearable Vocera Smartbadge and the Vocera Edge smartphone application to enable care team members to connect and communicate, send and receive secure messages, and manage patient-centric alert notifications. Contextual information is intelligently routed to a team member on their mobile device of choice or workstation via Vocera The result is an elimination of missing information, providing clean orders that minimize laboratory calls to practices and hospitals; increasing first-time claims submissions; reducing operational costs for both the laboratory and the practice; improving provider experience; and delivering more reliable results to improve the continuity of care. With cutting-edge solutions and advanced connectivity built on nearly 20 years of experience, ELLKAY represents the largest laboratory network. ELLKAY closes the loop for laboratories — providing clean, complete, and accurate orders — offering complete laboratory connectivity to solve reimbursement challenges, increase revenue, and improve patient and provider satisfaction and experience. Visit Booth #5645 to learn more about how ELLKAY’s extensive lab network and capabilities help to streamline workflow and efficiency. To learn more, visit www. ellkay.com, call 201-791-0606, or email [email protected] form that incorporates next-generation VNA functionality, enterprise imaging management console, enterprise imaging tools, IT technologies, advanced security, storage management, and much more. • arccClinical™ is the clinical application that is specifically designed to be used in any clinical specialty with full integration to the EMR and EMR-driven workflows. arccClinical provides both orders-based and encounters-based workflows for 45 specialty-specific departments across the health care enterprise. This enables every department throughout the enterprise to acquire, manage, and securely access all clinical content through one platform. It provides the ability to interface with mo-

Engage, which integrates with more than 150 clinical and operational systems. Jupiter Medical Center will launch with the integration of its nurse call and electronic health record (EHR) systems with Vocera solutions to help reduce alarm fatigue and further enhance the five-star patient satisfaction they are known for. “Standardized communication and system integration will increase satisfaction among our dedicated caregivers and ultimately enhance patient care,” Pamela Canter, RN, BSN, VP, and chief nursing officer at Jupiter Medical Center said. Additionally, the hospital is implementing the Vocera Ease application in its Surgical Institute and the emergency department (ED) to enrich the patient, family, and care team experience. The cloud-based application enables nurses and other health care professionals to send secure texts, photos, and video updates during patient rounds to designated friends and families. Recipients of these personalized messages can respond to updates with three positive emojis, giving immediate feedback and support to caregivers. This technology supports Jupiter Medical Center’s commitment to keeping family members connected with hospitalized loved ones.

VYAIRE MEDICAL (continued from page 11)

understanding and dealing with the longterm effects of COVID-19. “There is still much that health care professionals themselves don’t yet know about how COVID-19 has and will change the medical world,” Hawly said. Hawly also noted Vyaire would like to expand its partnerships with leading medical societies and institutions around the globe. The company currently has partnerships with organizations such as the American Association for Respiratory Care, European Society for Pediatric and Neonatal Intensive Care, Amsterdam Academic Medical Center (AMC), and Italy’s Politecnico di Milano. Through these partnerships Vyaire Medical supports the organizations’ ongoing research and the institutions assist with Vyaire research and product innovation. For example, to support the AMC’s work on neonatal ventilation, Vyaire provided a fellowship grant to Amsterdam dality devices already in use across the enterprise and ensures the accurate assignment of relevant metadata. • arccClinical universal viewer interfaces with the EMR providing the ability to view DICOM studies and non-DICOM clinical images directly from the EMR. It simplifies viewing by displaying images from various modalities side by side within a user’s clinical context. • arccMobile ™ app and module provides customers with a secure solution and user experience to securely capture pictures or video recordings via mobile devices and immediately upload and use these images in patient care. Incorporating both ordersbased and encounters-based workflows,

“Jupiter Medical Center cares deeply about the safety, well-being, and overall health care experience of the patients, families, employees, and the community it serves,” said Brent Lang, chairman and CEO of Vocera. “We are very proud to partner with this compassionate, caring, and innovative organization.” About Jupiter Medical Center Ranked No. 1 for safety, quality, and patient satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the Treasure Coast region. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie, and Indian River counties to receive a five-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Outstanding physicians, state-of-the-art facilities, innovative techniques, and a commitment to serving the community enable Jupiter Medical Center to meet a broad range of patient needs. The region’s only independent, not-for-profit hospital, Jupiter Medical Center offers specialty concentrations in orthopedics and spine care; cancer care and oncology; heart and vascular care; neuroscience and stroke continued on page 30

University Medical Care (UMC) for postdoctorate students to conduct research projects. Internally, the medical affairs team’s role and structure has evolved as well. Divided into sub-groups, each team supports specific functions including product launches with medical research and data, clinical affairs through clinical studies and risk assessments, KOL relationship management, and clinical data and regulatory compliance. But even with all the changes — both externally and internally — that have been brought on by the global pandemic, Hawly said the team’s overall mission remains the same. “The patient always has been, and always will be, at the center of what we do,” she said. “The only thing that’s changed is how we do it.” For more information about Vyaire, please visit www.vyaire.com or stop by Booths #8240-108 and #8240-18. arccMobile is easy to use by health care providers across the health system. “Apollo’s Enterprise Imaging systems were designed to work the way each specialist works. This means better care for the patient and reduced costs for the provider,” said Apollo CEO, Mark Newburger. “Our 28 years of providing these systems to hospitals across the U.S. and Canada gives us the experience to integrate the newest technologies as fast as they are developed. We deliver today what others promise for tomorrow.” For more information, please visit www.apolloei.com or stop by Booth #1836.

Top 5 Ideas for a Successful Trade Show When it comes to the benefits of trade shows, the market has spoken. Every year, exhibitors spend more than $20 billion just in the United States on trade show displays. On top of that, trade shows are actually the second-largest source of all revenue for business-to-business operations in the United States! Trade shows are an incredibly fruitful avenue towards revenue. But you have to know how to make the most out of them. Follow these top 5 list ideas for making your next trade show a big success!

1. Make Your Trade Show Booth Stand Out

There is a sales funnel dynamic that occurs at trade shows. The very first contact you have with most customers will be when they glance at your display table. That is the crucial moment when they will either decide to engage further with you or else pass you by for a competitor. As a result, it is essential that you attract as many people to your trade show exhibit as possible. Of course, that doesn't just mean being as noticeable as p possible. If you want people to engage with you as a respectable business, you will need to go to attract attention and present your business in a respectable way. A well-coordinated color scheme between your display objects and your tablecloth is a good way to show that you put care into your work.

2. Have Visual Aids

A lot of people respond much more to visual appeals than to anything else. A great way to grab and keep people's attention is to have some kind of a video or slideshow running at your display. This way, they can learn a little bit about your business before having to make the decision to actually speak with you or not.

3. Promote Your Trade Show Displays Before the Event

Virtual trade shows are the one way that you can engage with prospective customers before the event. Use social media in advance of a trade show to tell people a little bit about your upcoming trade show attendance and let them know what they can expect from you when they see you there. You want people who search for "trade shows near me" to find information about your business when they find the upcoming trade show.

4. Bring Giveaways

Trade show attendees often see dozens of displays. If you want people to remember you, it helps to give them a memento of some kind that they can review after the show ends. These might include business cards, pens, or anything else that you can put your name or logo on.

5. Offer a Prize

Trade show exhibits that offer prizes are always a big hit. Have everyone sign their name on a sheet or leave a business card with you. Then at the end of the event, pick one of them at random to give away a piece of merchandise to.

Enjoy a Successful Trade Show With These Top 5 List Ideas

We hope that you were able to learn something helpful from these top 5 list ideas for your next trade show. If you are going to go to a trade show at all, then it pays off to prepare and make sure you do it the right way!

To learn more about how to improve your trade show performances and marketing, you can reach out and get in touch with us at any time!

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Duke University Fuqua School of Business Professor Appointed Chief Economist of the US Department of Commerce DURHAM, N.C. — Duke University business professor Aaron “Ronnie” Chatterji has been appointed to a senior role in President Joe Biden’s administration to work on policies related to competitiveness, innovation, trade, and economic growth. Chatterji will serve as chief economist of the United States Department of Commerce, acting as the principal economic advisor to the secretary of commerce. He previously worked in President Obama’s administration as a senior economist at the White House Council of Economic Advisors. Chatterji’s research explores the in-

EVISIT (continued from page 1)

The sheer number of people, against the number of possible procedures, against fast-evolving consumer expectations for holistic care and wellness, means that achieving the quadruple aim through physical facilities alone is a physical impossibility. Now consider this sobering reality — for every hour of time a physician spends with a patient, they are spending up to two hours on administrative work. We need more health care spaces, in more places, and we need to offload administrative burden. In other words, we need to decouple care from the point of care, and add a technology intermediary that can shoulder an increasing portion of the load. What’s the first step? Telehealth. But not just any old two-way video solution. You wouldn’t meet a patient on a park bench, would you? Then why would you meet one on a video solution built for birthdays and board meetings? You need more than a face-to-face; you need a full-featured virtual clinic. One that’s capable of going beyond just “virtual care” to hybrid care, and beyond that to facilitating every mode of care.

tersection of public policy and business, including a focus on the drivers that enable success for innovative firms and new startups. “I am passionate about creating policy that unlocks the best in American innovation and entrepreneurship,” Chatterji said. “I am grateful for the opportunity to put my research at Duke to work by crafting policies that strengthen our economy and businesses. I hope my academic and policy work can contribute to U.S. economic growth and expanding opportunities for all Americans.” continued on page 30

The Care Delivery Platform by eVisit is the market’s first and only solution built to efficiently and effectively power HCO’s own virtual clinics, with their thousands of providers and dozens of workflows, bringing virtual infrastructure that can stand up to their physical infrastructure. That’s why Forrester Research names eVisit as the sole leader in telehealth. We’re doing it for Banner Health, Texas Health Resources, Envision Healthcare, Concentra, and so many others. We can do it for you, too. When the exam room is every living room in America; telemetry is a wristwatch; and technology is transcribing, charting, tracking, reminding, scheduling, and following up — then everything is possible. Quadruple aim: we’re coming for you. Learn more about the eVisit Care Delivery Platform and our new eAnalyze suite — a powerful business intelligence tool that provides data and analytics to practice administrators — from our team of Virtual Care Consultants by visiting www.evisit.com. Schedule a consultation with our team today! Also, be sure to stop by our HIMSS22 Booth #1909 for more information.

SYMPHONYCARE (continued from page 6)

phonyCare is poised to continue excelling at making meaningful advancements for cloud-based data management in health care. They are an exciting addition to our portfolio.” With the funding, SymphonyCare will expand WellStack, its cloud-based “single-source-of-truth” platform and enhance functionality in its Align Analytics suite, empower patient engagement suite, navigate population health management, and reconcile medication management applications. “Sopris Capital is a perfect investment partner for us because of their deep connections and focus in health care,” said Ravi Kalla, founder and CEO of SymphonyCare. “Together, we will be able to accelerate growth and continue to innovate and provide future-proof solutions to help our clients keep up with technological advancements.” The Wisconsin Health Information Organization (WHIO), Wisconsin Collaborative for Healthcare Quality, Sinai Health, and Penn Highlands Health are just a few organizations benefiting from SymphonyCare’s data management and patient engagement solutions. “SymphonyCare is a best-in-class partner and provides our customers with custom-built analytical data marts and on-demand reports to evaluate the health of Wisconsinites and the health care delivery system in Wisconsin,” said Dana Richardson, CEO of WHIO. “As we add more data sources to our platform, these data will be integrated with our current data so that our users

PATLITE (continued from page 11)

supports PoE (Power over Ethernet), so there is no more need for input and output modules for PLCs or running wires. Free, easy-to-use PC software is available to program the LA6-POE’s light and sound patterns. The LA6-POE can then be controlled by simple discrete I/O, HTTP commands or Modbus/TCP UDP using a PLC to display all the programs from the PC. There are an endless variety of applications for the LA6 Series, and it is ideal for the automotive, aerospace, construction, packaging, processing, semiconductor, and medical industries, as well as for airports, retail stores, and transportation purposes.

PENRAD (continued from page 11)

imaging procedures, resulting in an estimated $20 per-patient per-year increase in imaging revenue. Now is the time to start a high-risk program and incorporate genetic testing — and PenRad makes it easy. Visit PenRad at HIMSS Booth #1528, www. penrad.com, or call PenRad today at 763475-3388 to get started. For 25 years, PenRad has delivered

will have access to multidimensional data and reports to meet specific business intelligence needs, something that we couldn’t do in the past.” About SymphonyCare An innovative health care data management company, SymphonyCare created WellStack, the industry’s first agile big data foundation that is flexible and extensible to meet current and future use cases without continued additional investments. A cloud-based enterprise data platform and applications ecosystem, WellStack is a scalable and affordable “single-source-of-truth” that produces actionable data insights to manage risk, improve outcomes and operational and financial performance. SymphonyCare’s customer-focused expertise comes from the diverse needs of its clients that include payers, providers, integrated delivery systems, research and quality collaboratives, and APCD organizations. Learn more at www.symphonycare.com or stop by Booth #3905. About Sopris Capital Based in the United States, Sopris Capital is a venture capital firm that invests growth equity in technology-enabled business services and software and AI/ ML companies solving critical pain points. Sopris seeks to be a value-added partner to fast-growing companies with a validated business model, proven product/market fit, and a management team that can capitalize on the opportunity ahead. Learn more at www.sopriscapital.com. About PATLITE Since 1947, PATLITE has offered state-ofthe-art equipment for the process and industrial automation industries. Innovative and robust design, backed by years of industry experience and a strong commitment to safety and security, has made PATLITE the world’s best-known manufacturer of visual and audible signaling products. Headquartered in Japan, PATLITE has more than 600 employees and has wholly-owned sales subsidiaries in the USA, Mexico, Germany, Singapore, Korea, Thailand, Taiwan, and China. For more information, go to www. patlite.com, email [email protected], or call 888-214-2580. Visit PATLITE at Booth #1312 to explore innovative signaling solutions that can benefit your workplace. workflow and informatics solutions to diagnostic radiology, with an emphasis in women’s imaging and lung cancer screening. The recent addition of genetic testing interfaces and optimization of high-risk screening algorithms has positioned the company for continued growth and service in the diagnostic imaging market and beyond. PenRad delivers revenue enhancement, workflow optimization, multivendor interoperability, analytics, and delivery of patient centric results.

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ELLKAY (continued from page 1)

supply chain management, operations, and human resource management all in one place. Most ERP solutions bring formerly siloed processes into one flexible system that connects an organization’s data to insights, leading to business optimization across the enterprise. Without a data retention and management strategy, health care organizations are stuck keeping expensive, obsolete, staff-managed applications running to support the daily functions of their enterprise and to satisfy regulatory data retention requirements. ELLKAY is a trusted partner in helping organizations decommission legacy systems. A simple, effective data retention and management strategy helps health care partners to achieve their goals of high-quality, low-cost, coordinated care for all patients by providing secure and efficient data access and system connectivity. The data extraction, migration, and archiving process is simplified with solutions that help organizations maintain access to legacy financial management, human capital, supply chain, enterprise planning, and patient data in a searchable, read-only, cloud-based archive solution. In addition to the LKArchive clinical data archiving solution, the LKArchive ERP Data and Active Financial modules allows health care organizations to unplug costly legacy applications for good, cutting operational costs while enabling departments to maintain productivity and access to their legacy data. The solution is easy-to-use and cloud-based, ensuring the

GAVS TECHNOLOGIES (continued from page 1)

health of patients and to drive better health outcomes, while keeping health care costs low. GAVS’ product engineering services provide modern and secure experience-focused health care products. Its AIOps platform, Zero Incident Framework™ (ZIF™), enables proactive detection and remediation of incidents and increases uptime, helping organizations drive towards a Zero Incident Enterprise™ ensuring business continuity and uninterrupted patient care. GAVS also has a collaboration with Premier, Inc in the name of Long 80, LLC. for a strategic joint venture in the health care industry. The Long 80 Institute of Healthcare AI Technology (LIHT) was founded in order to further contribute to the creation of a pool of proficient, health care domain-ready technologists. The institute provides technology and business professionals with structured skill-development programs to build competency in the health care domain, to pursue opportunities in the HealthIT space, and to foster health care innovation. In order to further empower organizations to utilize the benefits of this rapidly transforming technological landscape, GAVS is partnering with National Association of Software and Service Companies’ (NASSCOM) Center of Excellence (CoE) for IoT and AI to provide a platform for technology collaboration and incubation.

archive can be tied into an organization’s overall IT upgrade strategy, and ensuring effortless access to archived data. ELLKAY serves as a single application decommissioning and data management partner for all health care data systems including clinical, financial, pharmacy, lab, radiology, blood bank, and so on. Whether the legacy application is an in-patient EHR, ambulatory EHR, ED system, LAB/RIS/LIS, PACS, pharmacy, scheduling, ERP, patient portal, dental system, financial system, or other application, 100% of structured and unstructured data is archived in a meaningful, actionable, and economical format. LKArchive, ELLKAY’s data archive solution, gives organizations the freedom to decommission discrete legacy systems, providing data from multiple disparate systems in one cloud-based archive solution connected to the EHR to achieve interoperability, gain access to actionable data, and deliver better patient care. LKArchive is recognized for its high security standards, with penetration testing, Rackspace hosting and security, and HiTrust certification. The solution consolidates legacy application data in one secure environment, with a single sign-on access from their live applications and rulesbased access control for each user, making it a viable, secure, and cost-savings solution for legacy data management. Visit Booth #5645 to learn more about how ELLKAY is making interoperability happen. To learn more, visit www. ellkay.com, call 201-791-0606, or email [email protected] NASSCOM’s CoE for IoT and AI is a multiyear program established by Ministry of Electronics and Information Technology (MeitY), Government of India, in association with NASSCOM under public-private partnership to create a pan-India AI and IoT ecosystem through collective capacity building and capability development. The first manifestation of this partnership is the HealthTech Startup Accelerator at the vibrant GAVS facility in Chennai. This accelerator will focus on technology innovations in health care and opportunities for startups/innovators for strategic tie-ups, co-development and investment opportunities to develop, test, and go-to-market in deeptech technologies such as AI, ML, IoT, AR/VR, robotics, etc. Jointly, GAVS and the NASSCOM CoE will aim to prioritize health care analytics in India, strengthen the health care system in the country, and ultimately take the model global. In addition, GAVS will leverage its partnership with NASSCOM to develop point solutions for increasing needs in the India market to address larger government initiatives such as Ayushman Bharath. GAVS welcomes applications from startups and innovators to apply for its accelerator program in the following link: www.gavstech.com/healthcare/healthcarestartup-accelerator. For more information about GAVS Technologies, please visit www.gavstech.com or stop by Booth #5449.

WELL HEALTH (continued from page 11)

a poor mental health culture can also reduce employee retention rates during a time when the health care industry is still navigating the COVID-19 crisis. This is a key issue since employers cannot afford to lose staff while dealing with the unknown caused by new COVID variants. Patient Communication Problems Impact Provider Care Quality In addition, the WELL Health study discovered that health care worker burnout and ineffective patient communication are perceived to have a direct effect on patient care quality. With increasing numbers of providers entering risk-sharing agreements with payers in this value-based care era, patient experience and care quality have become key measures tied to reimbursement. According to the study, many support staff believe the patient communication problem — and their resulting burnout — is hurting patient care. Sixtythree percent report patients commenting on their burnout, while 60% said that poor patient communication has negatively affected a patient’s health outcome — which ultimately influences the patient experience. Despite the negative numbers, the study found that about 70% of health care support staff reported their burnout to their supervisors, indicating that many are speaking up and trying to find solutions. While most of the respondents noted their organization’s management was addressing the issue, three in 10 said their supervi-

MAN & MACHINE (continued from page 1)

internal components. Cleaning and disinfecting your keyboard and mouse between patients is the best solution. Founded in 1982, Man & Machine, Inc. (Booth #4359) has 40 years of experience in computer peripherals and custom hardware solutions, and 19 years of experience in the design and manufacturing of washable keyboards and mice. By listening to our customers, paying attention to ever-changing safety protocols, and remaining flexible as a company, MMI has become the leading USA-based manufacturer of waterproof and disinfectable keyboards and mice. Our products are designed to maximize infection control protocols. Man & Machine established the Medical Grade™ requirements as a standard for all keyboards and mice to be measured against when considering them for use in health care. These requirements include the product being hygienic white to easily identify the presence of blood and splatter; silent and ergonomic; able to be terminally cleaned in a 1:10 bleach solution per CDC guidelines; and able to stand up to the rigors of a medical environment with multiple users 24/7 and repeated harsh cleaning and disinfection. In addition, MMI has developed an extensive range of lower-cost washable keyboards and mice that can be used in

sors disregarded their burnout, representing a significant risk to both their provider organizations and their patients. Digital Communication Tools Help Alleviate Support Staff Burnout This WELL Health study proves the downstream effects of health care worker burnout negatively impact not just the provider’s professionalism and safety, but also lowers the quality of patient care. Mental health experts recommend employers have open discussions about burnout and what they can do to help clinical support staff and other health care workers. Since so many support staff have indicated that phone-based patient communication is the cause of the majority of their burnout, providers should consider digital patient communication tools such as the WELL platform — which helps lower call volume and alleviate the burden of constant and repetitive phone-calling. Implementing digital technology solutions, such as bidirectional texting or AI-enabled communication such as WELL™ ChatAssist AI, can easily help reduce clinical support staff burnout. As this study shows, during this critical time in the health care industry, employers cannot afford to overlook any solution that helps ease the physical and mental stress on their staff. For more information about Well Health, Inc., please visit www.wellapp.com or stop by Booth #5463. The entire WELL™ Health study is available here: well. wellapp.com/well-clinical-staff-burnoutstudy. clinical and administrative areas in the medical industry. Our washable keyboards and mice have been designed to meet a variety of applications and requirements. From IP68 to wireless to lockable to backlight, we give you what you want and need at a price that works for your organization. Through our years of experience, we have developed a partnership with HP, to provide the keyboard and mouse that is packaged with their Healthcare Edition All-in-One. Based on the success of this partnership, we have since developed sterilizable silicone barriers for key areas on the HP MFP printers (available exclusively through HP). Using our knowledge in LCD monitor repairs and customization, we have a line of LCD privacy monitors for compliance with HIPAA and other federal privacy legislation. With OEM agreements with Dell, HP, Planar, and Samsung, we can provide this service while maintaining the enduser warranty. Man & Machine’s fit-for-purpose solutions also include barriers (laptop drapes and keyboard covers) and silicone mouse pads that can be sterilized in an autoclave. We also can provide Asset IDentification solutions to easily identify where an asset should be located within your facility. For more information on Man & Machine, please contact us at 301-3414900 or [email protected], and stop by Booth #4359.

3rd Edition • Thursday, March 17, 2022

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Kinetic Raises $100,000 to Benefit St. Jude Children’s Research Hospital® Fundraising campaign supports lifesaving research and treatment of childhood cancer and other life-threatening diseases. LITTLE ROCK, Ark. — Kinetic announced a $100,000 donation to support the kids of St. Jude Children’s Research Hospital®. The money will support finding a cure for childhood cancer and other life-threatening diseases. This is the second year that Kinetic has helped raise funds for the St. Jude Children’s Re-

DUKE UNIVERSITY (continued from page 22)

Chatterji, who holds the title as the Mark Burgess and Lisa Benson-Burgess Distinguished Professor at Duke University’s Fuqua School of Business, has been published in top journals in strategic management, economics, finance, and organizational studies. He received the 2017 Kauffman Prize Medal for Distinguished Research in Entrepreneurship, the Rising Star award from the Aspen Institute, and the Strategic Management Society Emerging Scholar Award. Chatterji has won numerous teaching awards and authored several articles for The New York Times, The Wall Street Journal, and Harvard Business Review. Chatterji was previously a term member of the Council on Foreign Relations and worked as a financial analyst at Goldman Sachs. He will take a leave of absence

HITACHI (continued from page 1)

Hitachi is making it easier for companies to digitalize all areas of their business. We’re pleased to see these efforts recognized not only by customers but industry-leading analysts. Data-Driven OT Requires IoT Strategies According to Chief Executive, nearly 70% of CEOs surveyed said they are in the midst of digitalization efforts. IoT is core to that digital transformation or business transformation — whether it’s called “Industry 4.0.” The mandate to shift to a data-driven business requires IoT at the foundation to gather the data, but IoT has become so much more. The key is what you do with the data; i.e., what insights you get from it, and how you can use that to improve your business. Everest Group, a leading global research firm for IT, business processes, and engineering services, defined IoT as everything from the perception layer of sensors and wearables to infrastructure, networks, and analytics, all the way up to smart software and enterprise systems. Everest Group categorized Hitachi as one of the only two

search Hospital. Through Dec 31, 2021, Kinetic pledged to donate $5 for every new residential customer activation, up to $75,000, to benefit St. Jude as part of the Kinetic 4 Kids program. Additionally, Kinetic Business donated another $25,000 to St. Jude in recognition of business customers who contribute generously to their communities during the holiday season. “Communities across our 18-state footprint count on Kinetic for fast, relifrom the Fuqua School of Business during his service. “Ronnie Chatterji is a star in every dimension of his work,” Fuqua Dean, Bill Boulding, said. “We will miss seeing Ronnie at Fuqua as frequently, but we are proud to see him make such a difference for our country. “We know his impact will be tremendous. The United States will be more economically viable and competitive as a result. Ronnie’s experience will also greatly benefit our students at Fuqua when he returns to the classroom.” Chatterji will join another Duke faculty member at the U.S. Commerce Department. Duke Law professor Arti Rai was recently appointed as senior adviser in the Office of General Counsel in the department. Visit Duke University Fuqua School of Business at HIMSS 2022 Booth #UR25 or learn more at www. fuqua.duke.edu. suppliers in its leader category in the 2021 Internet of Things Supply Chain Solutions PEAK Matrix® assessment. Many companies have seen IoT success stalled by siloed thinking and a lack of clarity of business issues and ROI goals. At Hitachi Vantara — Hitachi’s digital infrastructure, data management and analytics, and digital solutions arm — we see the IoT evolution manifesting outcomes in four core ways: • Digitalization and transition to data-driven business. • Running and transforming operations. • Building more resilient businesses. • Establishing data-driven sustainability and operational efficiency strategies. We’ve delivered data-driven outcomes for customers, such as Logan Aluminum, where we accelerated their digital transformation journey and boosted productivity and quality; and Maple Leaf Foods, where they modernized their consumer-packaged food production through IoT solutions. We’re also bringing IoT to farming and agriculture to help enable sustainable banana farming as well as productive, profitable,

able internet but they can also count on us for local support when it matters most,” said Jeff Small, president of Kinetic. “Supporting St. Jude Children’s Research Hospital is important to our teams and customers. For the second year in a row, we are humbled to be able to help St. Jude kids and their families.” Kinetic’s partnership is to build awareness and raise funds to support vital research and treatment. Because of generous supporters, families never receive a bill from St. Jude for treatment, travel, housing, or food, so they can focus on helping their child live. Treatments invented at St. Jude have helped increase the overall childhood cancer survival rate from 20% to more than 80% since the hospital opened over

VOCERA (continued from page 14)

care; women’s and children’s services; urgent care; and other key areas. For more information, visit www.jupitermed.com. About Vocera The mission of Vocera Communications, Inc. is to improve the lives of health care professionals, patients, and families. Founded in 2000, Vocera provides clinical communication and workflow solutions that help protect and connect team members, increase operational efficiency, enhance quality of care and safety, and humanize the health care experience. More than 2,300 facilities worldwide, including nearly 1,900 hospitals and health care facilities, have selected Vocera solutions to enable their workforce to communicate and collaborate with co-workers and engage with patients and families. Mobile workers can choose the right device for their role or task, including smartphones or one and sustainable livestock farming. Visit www.hitachivantara.com to learn more about how we’re bringing IoT solutions to our customers. IoT: Critical to Improving Business Outcomes in Smart Manufacturing Smart Manufacturing is one of the most significant examples of how companies are leveraging digitalization to become data driven. In its Smart Manufacturing Platforms Competitive Ranking, ABI Research recognized this transformation and highlighted Hitachi Vantara’s IoT and data solutions innovation within the Lumada platform. Hitachi is one of the world’s largest manufacturers. We’re able to optimize our data and digital solutions across Hitachi as well as with our customers. Hitachi Vantara accelerates time-to-value from digitalization by bringing together the Lumada IIoT platform, more than 110-plus years of OT/ manufacturing experience, more than 60 years in IT infrastructure and several decades of consulting expertise. The core of our strategy has been expanding the breadth, depth, and differentiation of our IoT solutions. Our focus has

50 years ago. Cancer doesn’t stop, and neither will St. Jude. About Kinetic Kinetic by Windstream is a business unit of Windstream Holdings, a privately held Fortune® 1000 communications and software company. Kinetic provides premium broadband, entertainment and security services through an enhanced fiber network to consumers and businesses primarily in rural areas in 18 states. The company also offers managed communications services, including SD-WAN and UCaaS, and high-capacity bandwidth and transport services to businesses across the U.S. Additional information is available at www.gokinetic.com. Follow us on Twitter at @GoKineticHome. of the company’s wearable communication devices, and use voice commands to easily reach people by name, role, or group. The hands-free Vocera Smartbadge was named to TIME’s list of the 100 Best Inventions of 2020. Vocera solutions can integrate with more than 150 clinical and operational systems, including electronic health records, nurse call systems, ventilators, physiological monitors, and more. In addition to health care, Vocera solutions are found in aged care facilities, veterinary hospitals, schools, luxury hotels, retail stores, power facilities, and more. To learn more about Vocera Communications, Inc., please visit www.vocera.com, follow @VoceraComm on Twitter, or stop by Booth #2347. Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners. been on developing innovative IoT solutions that leverage our data management and analytics technology to improve business outcomes for areas like manufacturing, smart spaces, transportation, energy, and utilities. We are also taking a collaborative goto-market approach built around strong partnerships. We’re bringing our expertise and leadership in manufacturing and industrials to create solutions accessible on Amazon’s AWS and Microsoft Azure platforms. According to ABI Research, “All leaders — PTC, Siemens, Telit, and Hitachi Vantara — have notable strengths when it comes to digital twins, low-code app development, and connectivity/protocol adaptability… Hitachi Vantara is strong in edge intelligence and enterprise cloud integration, with a customer base that puts it in the top three suppliers.” IoT delivers the most value when integrated across an enterprise’s operations, and the next leap in IoT is the continued scaling of change across facilities, processes, supply chains, and the entire business. Let’s go create the next generation of IoT innovation together! To learn more, stop by Booth #MP9517 at HIMSS 2022.