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IWTP Booklet 05.03.19 Flipbook PDF

IWTP Booklet 05.03.19










Incumbent Worker Training Program

LANTEC of Louisiana has a high approval and successful completion rate. Since 2008, LANTEC has administered over 130 approved customized grants, resulting in nearly 12 million dollars of free training for businesses statewide.

LANTEC: Who We Are

LANTEC of Louisiana continues to be one of the country’s rapidly expanding private companies—with three-year sales growth of 93% — LANTEC remains steadfast to the mission outlined more than fifteen years ago, at inception. LANTEC appeared in the 2011 and 2012 Inc. 500|5000 list of America’s Fastest Growing Companies, a testament to this focus. Here at LANTEC, we provide computer software and professional development training to corporate and governmental clients across the state of Louisiana and throughout the country. We facilitate training for various businesses, from small twoemployee companies to Fortune 500 organizations with thousands on staff. With two training centers, Baton Rouge (est. 1999) and Lafayette (est. 2006), we easily cater to the Southwest region of Louisiana. As Microsoft Partner Network Silver

Certified for Learning Solutions, we represent a high level of competence and expertise with an array of Microsoft technologies. The key to our success is our hands -on, live instructor-led classes. Our diverse and experienced instructors deliver courses with a personal touch that is unmatched by any of our competitors. LANTEC is home to several full-time Microsoft Certified Trainers, Microsoft Office Specialists and Adobe Certified Experts who continually provide top-quality technical, applications and professional development training and support. Our custom facilities and exceptional staff provide a warm and inviting atmosphere where students can learn and interact. With six classroom and over 90 workstations in Baton Rouge

and four classrooms with 64 stations in Lafayette, each location is equipped for multiple classes with large volumes. Our classrooms can be rented at customized rates for either a private class or a room rental to be at the client’s personal disposal. In addition, LANTEC offers onsite training, which can be conducted with the ease and convenience of the client’s facility. LANTEC Account Executives are skilled to assist in determining clients needs in building skills for their company. Learning paths may vary slightly according to individual experience and objectives. LANTEC prides ourselves in continually doing everything possible to ensure our training supports our clients’ ultimate success and objectives.

These are the individuals that support all Account Executives throughout the duration of the grants.

Christy Rozas IWTP Supervisor & Account Executive

Courtney Lormand Sales & Grant Assistant

Christy was hired by LANTEC in October 2017 as an IWTP Grant Assistant. In June 2018, Christy accepted a position with our Account Executive team, focusing on promoting the IWTP Grant initiative to eligible employers statewide. As the Supervisor for our IWTP Grant Team, her main goal is successfully securing awards for clients. Courtney joined LANTEC in September of 2018 as a Sales Assistant. In January of 2019 Courtney was promoted to IWTP Grant Assistant. She brings with her 3+ years of customer service experience and 10+ years of data analysis experience.

Alexa Guilliot Executive Assistant

Alyssia Dugas Grant Assistant

Alyssia joined the Lafayette staff in July of 2016 as an administrative assistant. She was promoted to IWTP Grant Assistant in February of 2018. Her previous experience in the oil and gas industry has given her bothimpeccable communication and customer service skills. Liz joined the LANTEC Team as an Accounting Assistant in the fall of 2018. She was promoted to IWTP Grant Assistant for the Baton Rouge and NOLA regions in early 2019. She has many years of accounting, customer service, and data entry experience.

Robin joined the LANTEC Team as an Accounting Assistant in January of 2018. She was promoted to IWTP Grant Assistant in June of 2018. Her experience with customer service and data tracking make her a perfect fit for the IWTP Grant Team. Robin Adams Accounting Assistant

Alexa was hired by LANTEC as an intern in 2016. After graduating, she returned in 2019 for a position as Executive Assistant. Her duties include website maintenance, digital marketing outreach, and supporting the management team with projects including IWTP Grant Assistance.

Liz Jenkins IWTP Assistant

Meet the Dynamic Instructional Team of LANTEC! ERIC BARKER, CIO


MCT, MCSE, CTT, A+, Network+, MCTS


Eric is the Chief Information Officer at LANTEC and has been employed since January 2000. A Microsoft Certified Trainer since 1996, Eric's impressive list of certifications include Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Technology Specialist on Windows and the Comp TIA A+, Network + & CTT+. With over 17 years of technical training and more than 20 years of practical use, Eric has an excellent working knowledge of Exchange, Systems Center, and all Windows Server & Operating Systems. In addition to teaching, Eric designs and customizes courses, while maintaining, designing, and supporting LANTEC's network across our physical training centers and multiple off-site locations. Eric attended the University of Southwestern Louisiana in Lafayette, where he studied Computer Science & Mechanical Engineering.

Bernard is a Microsoft Certified Trainer and has been an instructor for the last 20 years. He has experience as both a technical instructor and as the IT manager for a local satellite communications provider. His field experience provides valuable insight into the technical courses which he teaches. Bernard has multiple certifications, including Microsoft’s MCITP and MCSE, Cisco’s CCNA, CISSP (ISC2) and ECCouncil’s Certified Ethical Hacker, among others. He is also our go to SharePoint instructor. As a member of the US Navy, Bernard served as an engineer on nuclear submarines and later became a Master Instructor for the high-risk damage control and firefighting trainer in Charleston. Bernard developed curriculum which was later used by all Naval Damage Control training centers.



MOS-Master, A+, MCT

MOS, QuickBooks Specialist

Ryan Young, joined the LANTEC in July 2011. A graduate of the LSU system in Computer Information Technology, he began his professional career at the age of 19 as an applications instructor for New Horizons CLC, teaching there for over seven years. Besides his training background, he has also worked as a computer graphics designer for a printing company and, most recently, worked as an IT systems technician at Coushatta Casino Resort for almost five years. Ryan specializes in teaching Microsoft Office Suite but is proficient in web design and graphic software, as well.


Titus became a member of our training team in March 2008. He is a Certified Technical Trainer with over 15 years of experience in the industry, including 3 years at the college level. He holds several Microsoft certifications including Master Instructor and Office Expert. He is adept with MOS, CRM, and web design applications, such as Excel, Word, Act!, Project, and Adobe Creative Suite, just to name a few. His extensive knowledge in Professional Development courses such as Excellence in Service and Project Management make him one of LANTEC’s “go to” instructors. His past roles as both a Database and IT Manager, coupled with his real-world experience as a Software Consultant, translates well to the classroom environment. Titus attended Louisiana State University where he studied Business and Computer Science.

Melanie joined LANTEC in 2002 and has been instructing various Office applications and accounting packages for us since 2003. As a career office professional with over 25 years of experience, Melanie teaches QuickBooks and provides onsite QuickBooks consulting. Melanie attended Electronic Data Processing Institute in New Orleans, graduating in 1980. It’s important to Melanie to provide everyone with a great learning atmosphere and proves to her students everyday that “LANTEC doesn’t DO average !”

RONA LANDRY Professional Development Instructor Team Leader, M.Ed.

Rona joined the LANTEC team in September of 2017. Recently retired from a 25-year career in public education, Rona spent the last 18 years as a nationally certified high school counselor, where she honed her listening and problem solving skills, as well as organizational and time management abilities. Rona has always enjoyed leading workshops for adult learners, so her variety of facilitation and counseling skills create a seamless transition to her career, here at LANTEC. Rona holds a Master of Education degree from the University of Louisiana at Monroe, and with her years of experience in leadership and professional development for both adult and youth audiences, she brings a unique perspective to our classrooms.

Meet the Dynamic Instructional Team of LANTEC! MIKE TOMLINSON



Professional Development Instructor, AHA Certified CPR, First Aid, AED Instructor

Mike is in high demand as an IT Amy joined the LANTEC team in 2017. professional and trainer. After 20 years in She earned a B.S. in Secondary Speech the public and private sector, he has Education from UL Lafayette, and she spent the last 18 years consulting and brings with her 16 years of teaching teaching Microsoft Visual Studio, experience in the public school system. SharePoint, and Microsoft SQL Server Amy teaches a variety of PD classes, technologies. In addition to teaching, including CPR/AED, Interpersonal Mike designs and develops custom Communication Skills, and Coaching & software, web applications, and database solutions for various companies. He has a passion for teaching and brings his real world Mentoring. She is a third-degree brown belt in American Shotokan experience to the classroom. Mike has been affiliated with LANTEC Karate, and an ACE Certified Personal Trainer. She is passionate about helping others by sharing her knowledge and experiences, since 2006 and continues to provide above standard training. and creating a fun, exciting learning environment.

Jara Bode


Application Instructor, M.Ed.

MCT, MCAS, MOS—MI, Adobe Education Trainer

Jara is an accomplished educator with over Beth Canterbury is a Microsoft Office Specialist Expert –Master Instructor in twelve years of experience in instructional Access, Excel, PowerPoint, Outlook, and coaching, professional development, and Word with over 12 years experience in providing training on the latest educational desktop application training here. Prior to technology. Prior to joining LANTEC, Jara joining LANTEC, Beth was a teaching assisted a team in opening Louisiana’s first associate for the University of Louisiana at full-time online state-wide virtual charter school which operated out of New Orleans. Lafayette Advanced Technology Continuing Education Department, She graduated from the University of Southern Mississippi with a lead instructor for Gateway Learning, as well as an instructor for Bachelor of Arts degree in English and received her Masters of New Horizons Computer Learning. In addition to her expertise with Education in Educational Technology degree from Lesley University Microsoft products, Beth is experienced in delivering training for in Cambridge, Massachusetts. In 2014, Jara received her Aspiring QuickBooks, Crystal Reports, Adobe Creative Suite, Lotus Notes, School Leaders certificate from Harvard Graduate School of and WordPerfect. Beth holds a Bachelor of Science degree in Business Administration from Louisiana Tech University. Education.

Wilma Broussard Professional Development Instructor, M.S. Communicative Disorders, LSS Black Belt

Wilma L. Broussard joined LANTEC’s Lafayette location in Feb2019. Wilma has extensive experience in project design and management, quality measures, multi- level training, adult learning strategies and data analysis. As a certified Six Sigma Black Belt, Wilma has traveled worldwide working with both civilian and military clients to improve customer’s productivity via business analytics, strategic planning, process improvement and operational excellence. She has been called upon to develop multiple training tools, teamwork seminars and workshops to aid in the release of new technology, manage change, and improve morale. Wilma is a graduate of the University of Louisiana-Lafayette (formerly USL) with a Master’s of Science in Communicative Disorders and a Bachelor’s of Biological Science and is a registered Clinical Laboratory Scientist.

“The best part of the training is being able to leave with new thoughts and approaches to solve problems. That is the result of not just good material and training, but due to good teamwork with other class participants because of the trainer’s excellent facilitation skills. Overall, the full experience in the classroom is beyond just the material covered, and that makes taking LANTEC classes exciting.” - Jason Jernigan, Aggreko

Meet the Dynamic Instructional Team of LANTEC! KENNETH TALKINGTON


MCT, MCSE/MCSA 2012, MCITP, MCTS, MCSE+ Security , A+, Server +, Network +, Security +, Novell Certified Admin

M.A. Speech Pathology

Ken began his tenure with LANTEC in 2011. After serving in the Army, Ken moved to Lake Charles, LA to start an IT consulting firm. During that time, he earned a Bachelor’s Degree in Electronic Engineering and Technology, as well as a Master’s of Education. As a former instructor with MSU, he taught AutoCAD, microprocessor design and programming and software programming. Additionally, Ken has served as a faculty member of SOWELA and ITT, instructing various Microsoft and CompTIA certification prep courses. Over the past decade, Ken has facilitated technical classes across the country and remotely on Windows OS, Active Directory Design and Implementation, Infrastructure, CompTIA’s Security + and Server +.

JACKIE OCKLEBERRY Project Management

Danielle joined the LANTEC team in 2016 as an application and professional development instructor. Danielle has over 35 years of experience as an instructor with a Master’s Degree in Speech Pathology from the University of Tennessee. She began her career working with children with special needs in Eastern Tennessee before moving to Orlando, Florida, to become to a college professor in business communication with an emphasis in technology, web design, and public speaking. Danielle started her own software development company that develops backup and recovery software. She brings enthusiasm to the classroom and the expertise to deliver classes to technical and non-technical students alike.

Chrissy Vincent Professional Development Instructor

Jackie is a PMP consultant and instructor Chrissy joins our Baton Rouge team as a who has been teaching for LANTEC since professional development instructor 2008. Jackie is an exceptional lecturer who with more than 17 years’ experience in delivers highly-interactive classes built on both public and parochial systems practical, real-world experiences. She teaching all grade levels, to adult earned her Master’s Certificate in Project education. Chrissy graduated from Management from George Washington Louisiana State University with an University and she is certified as a PMP by undergraduate degree in Education and the Project Management Institute. Jackie also holds a Master of a Master’s degree in Mathematics. She Business of Administration from Keller Graduate School of has vast experience in facilitating professional development Management and a Bachelor of Business Administration from the training on local, regional, and national levels. Her capabilities University of Texas, Arlington. include curriculum development, assessment literacy, and creating professional learning communities training for colleagues and “Jackie O. is a very gifted & knowledgeable trainer. Her class was other leaders. Chrissy invites participants to engage in dialogue, well-paced & very useful in learning the PMI/PMP information.” writing exercises, and cooperative activities to enhance their -LANTEC Student learning experience.

“We are extremely happy with all of the services we have received. We have experienced excellent customer service from our training provider and would recommend LANTEC to others. Our employees are thrilled to have these outstanding training opportunities.” -Jane Brandon, The Wellspring Alliance for Families “I have no recommendations for improvement on the services delivered. LANTEC’s entire team worked beautifully with all of our staff. They were accommodating, communicative, and provided first class instruction. I cannot say enough great things about the staff at LANTEC..” -Misty Ellison, Industrial Solutions Groups

LANTEC of Louisiana serves as the primary provider for the following approved customized grants through the IWTP. GRANT AMOUNT






Samson Rope



Youth Oasis



Red River Bank






South Louisiana Medical Associates (SLMA)



Gainey’s Concrete



HIV/AIDS Alliance for Region Two, Inc.






Environmental Business Specialists, LLC



Big Buddy Program



DSLD Homes



Lyons Specialty Company



Burgersmith Holdings, LLC



Manchac Technologies, LLC



Pelican State Credit Union



E Federal Credit Union



2019 AWARDEES *Techneaux Technology Services, Inc.


*In partnership with Bossier Parish Community College

Boys & Girls Club of Acadiana



Advance Products & Systems



Samson Rope Technologies



The Housing Authority of the City of Monroe



CSE Federal Credit Union



Imperial Trading Consortium



*Eagle Federal Credit Union



The Housing Authority of the City of Lafayette



East Baton Rouge Council on Aging



*Lafourche Council on Aging



The Goodwill Industries of Acadiana



Acadiana Cares



Evangeline Council on Aging



The Wellspring Alliance



Capitol City Family Health (CareSouth)



Henderson Implement & Marine

$86, 594


ATC Group Services, LLC



Globalstar, Inc.



Lamar Advertising Consortium





*Olinde’s Furniture & Supply, Co.



Acadiana Security Plus



Leading Health Care of LA



Sleep Management




*In partnership with Bossier Parish Community College

GEO Heat Exchangers



*Resource Bank



Doerle Food Services



$477, 364


Lafayette Council on Aging



Antoon Enterprises



*HB Rentals



*MC Bank



CSE Federal Credit Union



McDonald’s of SWLA



Primoris Services Consortium






Providence Engineering



Lipsey’s LLC



*Investar Bank



*Jefferson Council on Aging



Capital City Press



Hannis T. Bourgeois CPAs



South Louisiana Medical Associates



*Neighbors Federal Credit Union



*St. Charles Gaming, LLC dba Isle of Capri



*The Bayou Companies, LLC



Centene Management Company, LLC

*In partnership with Bossier Parish Community College

CLIENT REFERENCES LANTEC of Louisiana has open relationships with the following private businesses and state agencies to provide quality computer training, consulting, and/or support to both technical personnel and end-users in a variety of software applications. We proudly offer new clients the opportunity to verify our exemplary work. Affiliated Blind of Louisiana Stacy Charles / 337-234-6492 Bayne Jones Army Community Hospital Robert Porter / 337-531-3910 BBR Creative Sara Ashy / 337-233-5808

Gainey’s Concrete Sandy Marshall / 225-567-2700 Global Safety Management Julie Lebouef / 337-330-8188

Louisiana Machinery Deborah Brown / 985-536-1121

Globalstar April Maher / 985-335-1509

Lyons Specialty Shawn Taylor / 225-356-1319

Blue Cross Blue Shield Colby Chabaud / 225-298-7305

Gulf South Technology Solutions June Pratt / 225-216-2169

BR Telco FCU Danielle Guidry / 225-218-2388

Home Bank Bob MacQuinn / 337-572-1049

Cajun Constructors, LLC Jason Davis / 225-754-1381

InfoTech Solutions Toby Leger / 337-257-2506

Capital Ultrasonics, LLC Liza Feierabend / 225-357-3671

Lafayette Consolidated Government Tonia Khosropour / 337-291-8253

Control Concepts & Technology Corporation Sarah Olivier / 337-993-7425 Early Steps & Referral Della Zenon / 337-359-8748 Exxon Mobil Corporation Shannon Ramsay / 225-755- 6913 Robin Heath / 225-977-4779 Falck Safety Training, Inc. Mary Camardelle / 985-868-1860 Farmer’s State Bank & Trust Company Julie Richard / 337-684-3301 First Federal Bank of Louisiana Tricia Wiley / 337-421-1276 Frank’s Casing Crew & Rental Tools, Inc. Tyler Olivia / 337-233-0303

Louisiana Police Jury Association Candace Williams / 225-343-2835

Lafayette Schools Credit Union (Meritus) Layne Pace / 337-989-0499, ext.344 LaFourche Council on Aging Charlene Rodriguez / 985-532-0457 Lamar Advertising Phyllis Young / 225-926-1000 Louisiana Association of Business & Industry Wanda Allphin / 225-928-5388 Louisiana Department of Secretary of State George Tanner / 225-925-4725 Louisiana Healthcare Financial Management Assoc. Mary Leah Walke / 225-924-8411

Offshore Energy Services, Inc. Karla Norris / 800-489-6202 Pelican State Credit Union Tara Moran / 225-408-6156 Red River Bank Rich Cecil / 318-561-5854 St. Martin Parish Council on Aging Shanese Lewis / 337-332-3063 Stupp Corporation Sondra Dally / 225-778-2047 SWLA Convention & Visitors Bureau Heather Savoie / 337-436-9588 Techneaux Technology Sue Hanks / 800-337-5313 The Housing Authority of the City of Lafayette Lydia Bergeron / 337-233-1331 The NeuroMedical Center Natalie Jackson / 225-768-2103 The Wellspring Alliance for Families Jane Brandon / 318-651-9314 Youth Oasis Audrey Bell / 225-343-4553

IWTP: Incumbent Worker Training Program Overview The Incumbent Worker Training Program (IWTP) is designed to benefit business and industry by assisting in existing employees’ skill development and by increasing employee productivity and company growth. This is expected to result in the creation of new jobs, the retention of jobs that otherwise may have been eliminated, and an increase in wages for the trained workers. The IWTP works as a partnership between the Louisiana Workforce Commission (LWC), business and industry, and training providers. The program is funded by a social charge assessed on employers that is paid along with Unemployment Insurance (UI) tax contributions. The funds are dedicated solely for training to benefit incumbent workers of an industry or businesses operating in Louisiana for whom the businesses incur a state unemployment tax liability. The customized training this partnership provides produces benefits for: Employers: Skilled Workforce Increased Productivity Increased Profits Company Growth Retention of Workforce

Trainees: Employee Advancement Increased Job Opportunities Increased Wages Job Retention Self Esteem

Who Can Participate? An applicant is eligible to participate in the Incumbent Worker Training Program if it meets the following criteria: 1.

Is an individual employer or a consortium made up of two or more eligible employers that meets all of the following requirements: a.

Has been operating in Louisiana for not less than three years.


Is contributing to the Incumbent Worker Training Account.


Is current on the payment of its state unemployment taxes.


Is a labor or community-based organization, or a consortium made up of any combination of educational institutions, eligible individual employers, or labor or community-based organizations, that seek to provide customized training for workers who meet all of the following: a.

Are in a demand occupation.


Are incumbent to an industry.


Were attached to a contributing employer within the last twelve months.


Are not receiving unemployment insurance benefits at the time of training.

Eligibility Criteria Employers must: 1) have been in business in the state for at least three years, contributing to the Incumbent Worker Training Account, and be in full compliance with Louisiana’s UI laws; 2) have at least fifteen people to be trained; and 3) cannot be receiving Small Business Employee Training (SBET) concurrently. In addition, the employer’s request for training must be to: 1) prevent job loss caused by obsolete skills, technological change, or national or global competition; 2) create, update, or retain jobs in a labor demand occupation; or 3) update or retain jobs in an occupation which is not a labor demand occupation, if the administrator determines that the services are necessary to prevent the likely loss of jobs. Training Providers selected by employers must demonstrate a history of: 1) successful training through its placement, retention, and satisfaction rates; 2) collaboration with the targeted industry in the development of the training program curriculum; and 3) use of a current industry standard as the basis for programs utilized to train students for employment in the targeted industry. continues on next page

IWTP Regional Contacts List Incumbent Worker Training Program • 1001 North 23rd Street • PO Box 94094 • Baton Rouge, LA 70804-9094 e-mail: [email protected] • phone: (225) 342-8980 • fax: (225) 342-8991 1

NOTE: Employers seeking a training award may not select the following as a training provider: 1) any entity whose principal owner is an immediate family member, as defined in the Code of Governmental Ethics, of an individual in a management position with the employer who has the authority to make decisions regarding the training program; or 2) any related business such as a parent, subsidiary, or partner of the employer. Trainees must be incumbent workers for whom the employer incurs a UI tax liability for the state of Louisiana.

Preferential Consideration Preferential consideration is given to those companies that: 

select public training providers;

donate materials, equipment or instructors to public training providers within the state;

hired recent recipients of public assistance (such as Workforce Investment Act funds, Unemployment Insurance benefits, Family Independence Temporary Assistance Program, or FITAP), and rehabilitative services or individuals recently released from a correctional facility;

participated in a workplace safety consultation with employees of the Office of Workers’ Compensation Administration,

listed job openings with LWC, and

never received a training award under this program.


The Process The following takes you through the flow of a typical IWTP application. By following this process, you will get a clear picture of how the system works.


Employer and training provider complete the IWTP Application on the LWC website.  Standardized format (Web Application)  Automatic calculations  Easily viewed among company, training provider, and LWC


Employer or training provider submits an application with supporting documentation to the appropriate Regional IWTP Specialist. Refer to IWTP Regional Contacts on the LWC website.


Regional IWTP Specialist reviews and negotiates the application; conveys concerns and questions to the contact persons for employer and training provider to resolve any issues about the application; then notifies the IWTP Review Panel when the application is ready for final review.

Identifying 1.

Employer meets with employees, supervisors and managers to identify specific company training needs, to determine what occupations need training, and to discuss how current training can be enhanced.


Employer identifies a training project coordinator/ contact person for the company. This might be a Human Resources Manager, Division Manager, Company Trainer, Supervisor, Special Projects Coordinator, or Lead Worker.


Employer researches and interviews potential training providers to discuss the following types of issues: Does the curriculum currently offered by the training provider meet the company’s needs? If not, can the curriculum be adapted to meet the company’s needs, or is the school able to offer and/or develop a new curriculum? What resources (space, equipment, instructors, etc.) does the school have? Can it offer training in an acceptable time frame?


Training Provider and employer identify available training resources, both internal (company instructors) and external (outside training providers and vendors).

Applications are rated and assigned a numerical score using the IWTP Rating Form. Applications scoring less than 100 points are not considered for final approval. 5.

Approval 1.

The IWTP Review Panel recommends applications to the LWC Deputy Executive Director for approval on a monthly basis. The Panel ranks applications based on the IWTP rating form scores. The highest scoring grants eligible for award, based on the funds available that cycle, are forwarded with a recommendation for final approval. Final approval is given by the LWC Deputy Executive Director.


When the application receives final approval, the IWTP Specialist initiates a three-party contract and emails it to both parties for signature.


The company and the training provider sign the contract and return it to the LWC IWTP Unit.


The Deputy Executive Director signs the contract and forwards it to LWC Contracts Unit for review.


The IWTP Unit sends a copy of the approved contract to the company and the training provider.


Training begins.

Applying 1.

Employer and training provider identify specific training costs: Tuition Audio/Visual Materials Other Consumables Equipment* Coordination Costs CBT Software *

Vendor/Training Seminars Furniture & Fixtures* Training Texts/Manuals Raw Materials Travel

Limited to Public Training Providers. Must follow state bid procedures and must be related to the proposed training.

IWTP Review Panel reviews application and returns any concerns or issues to IWTP Regional Specialist for further action.


Frequently Asked Questions General 1.

When can an employee be considered an “incumbent” worker? Once he/she is on the payroll of the employer.


IWTP should contact their IWTP Regional Specialist. Refer to the IWTP Regional Contacts list on the LWC website at: IWTP Regional Contacts. 2.

Can employees in different occupations be trained?

Yes, if a consortium is formed with two or more employers that have similar training needs and can collectively identify 15 trainees. If an employer has fewer than 15 employees, he/she may be eligible for the IWTP Small Business Employment Training (SBET) Program. Information on the SBET program can be obtained from the IWTP webpage.

Yes. 3.

Who receives the funds? All funds are provided to the training provider.


When can funds be reimbursed? Funds may be dispersed only after a contract has been approved by LWC. No funds spent on the project prior to the Deputy Executive Director’s approval will be considered eligible for reimbursement. Any work performed prior to the contract approval of LWC is performed at the risk of the training provider. Should LWC’s approval of the contract not be obtained, payment for any work performed by the provider may not be rendered by the state.


Can workers be sent out of state to be trained? No. Training funds are intended for use in Louisiana where they can enhance the training capabilities of Louisiana training providers.




Can an employer receive IWTP Customized Training and SBET concurrently? No.


How many employers are needed to make up a consortium? Two (2) or more.


Can an employer be reimbursed for a trainee’s wages during actual training time?

Why can’t an employer who does not contribute to UI taxes participate in the IWTP? IWTP is funded by a social charge assessed on employers as part of their quarterly UI tax payments, therefore, only those employers that contribute to the system on a quarterly basis are eligible to participate.

Who do I contact for additional information? Refer to the IWTP Regional Contacts list on the LWC website at: IWTP Regional Contacts.

Employer Eligibility 1.

Does the training have to consist of full class size projects of 15 in one occupation? No, but cost effectiveness should be considered when establishing a training plan.

No. 7.

Can an employer that cannot identify 15 trainees to be trained participate in IWTP?

If an employer that has not been in business for three years, but purchased a company that has operated in Louisiana for at least three years, is the employer eligible to participate? There is a good possibility that an employer can qualify based on current records combined with their predecessor’s. The Chief of Tax for LWC will review UI tax records to determine whether an employer meets the eligibility requirements. Employers interested in determining whether or not they are eligible for


Can an employer with more than one location in the state file more than one application? An employer with multiple operation sites and a single UI tax identification number shall be limited to a single application which may encompass training at the various sites, as long as the amount awarded under the application does not exceed the maximum award amount. When an employer has more than one site and each site maintains a different UI tax identification number, the employer may apply for a separate training award under each tax identification number. continues on next page 4

Supplanting 1.


In some instances, it may be necessary to utilize multiple training providers (i.e., a training provider may be unable to offer certain types of training, or be unable to train in other locations throughout the state). Where multiple training providers are utilized, a primary training provider is selected. The primary training provider is responsible for procuring the services of additional training providers, if necessary. As a general rule, the primary training provider provides the majority of the training; however, in some instances the primary provider may be the training institution responsible for coordinating the training project, and acting as fiscal agent. Funds are disbursed to the primary training provider, who in turn is responsible for reimbursing and monitoring all other providers.

How is the term “supplanting” defined for this program? The diversion of normal training funding for other uses simply because training funds are awarded under the IWTP.


What must an employer do to show that funds will be used to “supplement” and not “supplant” their current training? The employer must indicate in their application the actual amount of funding spent on training for the current year (within the last 12 months) and the amount projected to be spent for the next 12 months. In addition, the employer must submit documentation to show and compare how these amounts were determined and that they fully intend to maintain their current level of funding for training purposes.



Should the wages of employees paid while in training be counted towards the employer’s training budget? No.

Selecting a Training Provider 1.

Who selects the training provider(s)?

Who selects the instructors for the training? The training provider and/or the employer can make recommendations for instructors.


Can employees of a participating employer serve as instructors? Yes.


Who determines the curriculum to be taught? The employer. Assistance can be provided to identify or develop appropriate curricula in order to customize an employer specific training program. Tools such as WorkKeys® Skill Assessments can also be used to help identify specific training needs

What costs should be included in determining an employer’s current and projected training budget? All costs that are directly related to training, such as tuition, instructor costs, texts and manuals, equipment used specifically for training, travel expenses for the trainees, etc.



Is it considered supplanting for an employer to request training they previously offered? Not if the employer can document when they submit their application that they fully intend to maintain their current level of funding for training purposes and that the IWTP dollars will be used to expand the scope of training previously offered.

Is it possible to use multiple training providers?


Does the training have to take place at a training institution? No. Training can be held at an employer’s work site as well. Resources available at the work site and at the training institution should be considered when determining where the training should take place. continues on next page

The employer 2.

Does an employer have to select a public training provider? No; however, preferential consideration is given to those who select a public training provider.



What types of documentation will LWC require on each of the participants? Name, address, social security number, title, hourly wage before and after training, hours trained to-date, status of training (in progress, completed, failed to complete), and whether or not training resulted in job retention (if applicable).


How often must I report this information? Quarterly Reports must be submitted for each calendar quarter (March 31, June 30, September 30, and December 31) and are due 15 calendar days after each quarter.

10. Under what conditions can a contract be amended? Conditions that require an amended contract include: a change to the total obligation amount (increase or decrease), extending the contract ending date, and/or making substantial changes to the services to be provided. Amendments to contracts must be signed by all parties and approved by LWC. 11. Are there time limitations when contract amendments can be requested? Yes. No amendment will be allowed during the last 90 calendar days prior to the contract ending date. No changes to the performance objectives in the contract will be allowed during the last 180 calendar days prior to the original contract ending date. 12. What if the employer or training provider wants to make a change in the budget? Requests for changes to budget items may be submitted for prior approval to the appropriate IWTP Regional Specialist. Moving funds from one cost category to another requires the submission of a revision request. The appropriate forms to request revisions and amendments can be found on the IWTP website.

This public document is published as needed at a cost of $60.56 per 500 copies by the Louisiana Workforce Commission, to inform the public about the IWTP program. This material was printed using standards for printing by state agencies pursuant to R.S. 43:31. Printing of this material was purchased in accordance with the provisions of Title 43 of the Louisiana Revised Statutes. An Equal Opportunity Employer/Program • Auxiliary aids and services are available upon request to individuals with disabilities • TDD # 800-259-5154

June 2013


Performance Objectives 1.

How are the performance objectives of the training project determined? The performance objectives will be those objectives set forth by the employer and training provider in an approved application and will include number of employees to complete training, number of additional jobs created, number employees to be retained and average wage increase. A contract will be considered successful if the average of all performance objectives combined meets or exceeds 75 percent.



Note: Contracts may not be modified to change performance objectives within 180 days before the contract ending date.


Is there a limit to how much Coordination Costs can be expended on each invoice? Cumulative coordination costs expenditures shall not exceed 10 percent of total cumulative program costs expended, rather than the total amount allocated under the grant. Coordination costs must be proportionate to the total program expenditures and thereby in line with progressive program performance. Upon receipt of each invoice, LWC will reimburse only those expenditures within the 10 percent limit. It is the responsibility of training provider Coordinators to ensure that this limit is not exceeded.


Can equipment be purchased from the grant? Yes, but only for public training providers.


Can one party be held accountable for the failure of the other party to meet its performance objectives? No. LWC will not seek to withhold award funds or reclaim disbursed funds from one party to this contract in the event the other party fails to meet its performance objectives. LWC will not hold the employer responsible for the failure of the training institution to meet its performance objectives. Nor will LWC hold the training institution financially responsible for the failure of the employer to meet its specified performance objectives.

Is there a limit to how much Coordination Costs the training provider can request on the application? A total of 10 percent of the total program costs requested will automatically be calculated and added to the total funding requested.

Who is held accountable for the performance objectives? The training provider is responsible for training the specified number of trainees as referred to them by the employers. The employer is responsible for seeing that other objectives of the contract (wage increases, jobs created, and jobs retained) are carried out. It is the responsibility of the training provider and the employer to advise LWC in advance if contract terms are insufficient to complete contract objectives.


Questions from Training Providers

Since total contract reimbursements cannot exceed 90 percent of the total grant amount until the performance objectives stated in the contract have been met, what happens if the performance objectives are not met? LWC will conduct a review to determine what portions of the objectives were not met and the reason that the objectives were not met. Based on the findings, LWC will determine whether any or all of the additional 10 percent of the total grant amount should be awarded.


What is the process for receiving reimbursement for expenditures? The primary training provider must submit an approved LWC invoice form, along with supporting documentation, to LWC’s IWTP Unit. Amounts are not to exceed the approved line item budget cost categories specified in the approved application unless a rebudgeting request has been received and appropriate approvals have been obtained. The request will be processed and forwarded to LWC’s Fiscal Unit for reimbursement. continues on next page



January 16, 2019      LANtec is making our first IWTP grant a big success for the Louisiana employees of Lamar  Advertising.  Class participation both onsite and at LANtec’s campuses in Baton Rouge  and Lafayette has been strong.  We are very pleased with the wide variety of training  offered and the enthusiasm of the instructors.        Bryce and Courtney provide excellent customer service.  Every time I have a question or  request, their response has been prompt and reliable. I am impressed by how they go the  extra mile to tailor the curriculum to meet our specific needs.  I am also very appreciative  of their advice and flexibility as we set up class schedules and make adjustments to them  when needed. Bryce and Courtney truly partner with their clients to ensure a successful  training experience.      LANtec is a pleasure to work with.  Their standard of excellence is commendable.   

Phyllis Young // HR Project Manager   [email protected]   Office: 225.926.1000 ext. 6243 // Fax: 225.926.1192 

5321 CORPORATE BLVD., P.O. BOX 66338, BATON ROUGE, LOUISIANA 70896 PH. (225) 926-1000 / 1 (800) 235-2627 FAX (225) 923-0658


We had the privilege to work with Lantec during our first grant for the Incumbent Worker Training Program. I believe a key factor in our company completing a successful grant was Lantec’s eagerness to assist in any possible way. They always graciously answered my many questions and provided helpful feedback during the required reporting process. Our company utilized the on-site training and I found the trainers to be knowledgeable, energetic, and skilled at engaging our employees in class. Each trainer brought their own unique style and enthusiasm, which my employees thoroughly enjoyed. I found Lantec to be accommodating and understanding of our needs as an industry. Quick Service requires several different shifts, but they were always open to any suggestions we had in an effort to complete the required training. I am most pleased with the comradery and relationships that were built as we brought employees together from seven different locations for training. What a wonderful experience from beginning to end! It is with great pleasure that I recommend Lantec. We look forward to working with them in the future!

Tyra Rabalais-Melder, PHR, SHRM-CP Director of Human Resources [email protected]

“We Build Great Homes at Great Prices for Great People!”

November 8, 2018 DSLD Homes, and its affiliated companies, have been working with LANtec for several years. They have provided both onsite training at our location and training for our employees at their Baton Rouge and Lafayette locations. The instructors at LANtec are engaging and teach relatable content to our employees. For our onsite classes, LANtec has allowed us to meet with the instructors prior to the class and also customize some of the course material to ensure our employees are learning content as it relates to our business and their professional development. Our account executive, and other employees, are willing to be involved with our training plan to proactively suggest classes based on our goals. We’ve recently partnered with LANtec in the application process to apply for a grant funded by the state of the LA. With their help, we were awarded funds that are currently being used towards our training needs. LANtec made the application process simple and they were available to answer any questions we had along the way. Our account executive, Bryce, along with Katie and Courtney, have been in constant communication with me while enrolling our employees for the classes utilizing the training grant funds. They’ve also provided helpful suggestions on how to encourage participation in the class enrollments to meet our training goals. All of the employees at LANtec are friendly and professional. I’ve never experienced issues with timeliness of responses or willingness to help in any way. In fact, the administrative assistants at both locations know my voice each time I call and take the time to engage in conversation before transferring me to my account executive. The entire staff is the epitome of customer service. We look forward to continuing this partnership with LANtec for our future training needs.

Sincerely, Jennifer Richardson, PHR | HR Manager, DSLD Homes 337 Highway 21, Suite B | Madisonville, LA 70447 Office: 225-369-6081 | Cell: 225-276-7671 Email: [email protected] 1220 S. Range Ave.  Denham Springs, LA 70726  1-844-848-0071 


Primoris has had the pleasure of working with LANtec, for the IWTP grant, for several years now. They have always been very patient and helpful when dealing with any questions or issues. I, personally, started working with them through the grant, last year. They continue to offer me a great deal of support to help streamline the process. Regarding training through LANtec, we continue to be very pleased with the courses offered. The facilities are always welcoming and everyone operates with the utmost professionalism. They offer a good variety of courses, to suit your needs, and Brad has been quite helpful in working with us when scheduling conflicts have arisen. Overall, they have been great to work with and I look forward to continuing our relationship with LANtec! Thanks,

Tammy Corripio Training Coordinator Primoris Services Corporation Office: (225) 677-9023

Primoris Services Corporation 18484 E. Petroleum Drive ·Baton Rouge, LA 70809 · 225-295-4830 ·

Leading Health Care of Louisiana had the pleasure of working with LANTEC of Louisiana for our first IWTP grant. From the initial application process through the end of our grant, the team at LANTEC helped make everything so simple. Bryce, Katie, Chantel and the entire staff were all very responsive and great to work with. In an industry where every day is unpredictable, LANTEC really worked with us to successfully provide trainings throughout three regional offices on a schedule that worked best for our company and our employees. Our employees benefited tremendously from the professional development and application courses. We are grateful for our partnership with LANTEC over the last year and appreciate the time, dedication, and expertise of each team member who helped us along the way!

Allison Broussard HR Generalist 114 W. Vermilion | Lafayette, LA 70501 Phone: 337-236-9111 | Toll Free: 888-569-9111 | Fax: 337-236-6111 [email protected] |

TECHNEAUX TECHNOLOGY SERVICES 312 Westgate Road ● Lafayette, LA ● 70506 800-337-5313

We established a partnership with LANTEC in 2013 and couldn’t be more pleased with the results over the years. It allows our Team Members to develop additional skills and knowledge to continue their success within our company. The LANTEC Team has made this an extremely easy process and stay well organized during our company growth. We couldn’t ask for better expertise, patience, and kindness. We look forward to continuing our partnership as technology will continue to evolve. Suzanne Hanks Administrative Team Member


We had the pleasure of partnering with Lantec for our first grant and it could not have been a simpler process. They were with us every step of the way to ensure our grant was approved, kept us on track and closed with a successful grant, paving the way to future grant success. We were able to train 1/3 of our staff across 40 courses. Lantec worked with our schedules, wants and needs and was able to customize courses for all of our onsites. Our staff thoroughly enjoyed the training opportunity that otherwise would not have been available. We look forward to working with them again in the future!

Jessica Legath, SHRM-SCP HR Manager

“The only thing worse than training your employees and having them leave, is not training them and having them stay." -Zig Ziglar