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Laura Stevens 2018 Richmond Five Star Mortgage Professionals Flipbook PDF
Laura Stevens 2018 Richmond Five Star Mortgage Professionals
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Laura Stevens FIVE STAR MORTGAGE PROFESSIONAL
Anyone who’s ever bought or sold a home knows that it’s not always easy. From listing to open houses, finding the right financing to making sure your properly insured, there are many moving parts to keep aligned. With the right team of real estate agents, mortgage professionals and home/auto insurance professionals, it can be a less stressful and more rewarding process. Five Star Professional teamed up with Richmond magazine to conducted rigorous research combining client feedback and production measures to recognize outstanding professionals in the Richmond area that excel in their field. Award winners represent some of the region’s most dedicated professionals, each committed to outstanding service and client satisfaction.
+ ©2018 Five Star Professional
2018 Five Star Home Professionals
RICHMOND
MO R TGAGE PROFESSI ONALS Five Star Professional partnered with Richmond magazine to identify real estate, mortgage and insurance professionals in the Richmond area who deliver outstanding service and client satisfaction. The Five Star Professional research team contacted thousands of recent homebuyers, as well as other consumers. Clients may also submit evaluations online. Phone and online respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to a friend.
R I SI NG STAR AWA R D WIN N ER S Meet the next wave of outstanding real estate agents in the Richmond area! Five Star Professional’s research team contacted branch managers, established real estate vets, and consumers to identify up-and-coming real estate agents in the industry. Rising Star award winners are held in high regard by their peers and mentors and have received a qualifying nomination for the award. Evaluators were asked to identify an agent that has been in the industry for five years or less that embodies professional excellence, exhibits superior customer service and shows great potential to excel in their profession. All Rising Star award winners must be actively licensed, satisfy minimum production criteria, and have a favorable regulatory history to be eligible for award consideration.
Research — How Our Winners Are Chosen • The 2018 Five Star Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals do not pay a fee to be included in the research or the final list. • Each professional is screened against state governing bodies to verify that licenses are current and no disciplinary actions are pending. • The inclusion of a real estate agent, mortgage professional or insurance professionals on the final lists should not be construed as an endorsement by Five Star Professional or Richmond magazine. • The research process incorporates a statistically valid sample in order to identify the professionals in the local market who score highest in overall satisfaction. These professionals are not included on the list unless their score is statistically valid.
Determination of Award Winners Professionals who satisfied each of the following objective criteria were named a 2018 Richmond-area Five Star Real Estate Agent, Five Star Mortgage Professional or Five Star Home/Auto Insurance Professional:
Real estate agents, mortgage professionals and home/auto professionals are pooled only with other candidates from their profession.
Evaluation Criteria:
For a detailed look at each of our research methodologies, go to fivestarprofessional.com/public/research. To see the full list of winners visit www.fivestarprofessional.com.
1. Qualifying rating
Eligibility Criteria: 2. Holds an active license and employed in their field for a minimum of three years 3. Favorable regulatory and complaint history review 4. Satisfies minimum production on a one-year and three-year basis 5. Successful completion of a Blue Ribbon Panel review
Five Star Professional surveyed residents in the Richmond area who purchased a home priced at more than $150,000 within a 18-month period (October 2015 to April 2017) to identify real estate, mortgage and home/auto insurance professionals. Evaluations were collected by phone and online at www.fivestarprofessional.com/homesurvey. The final list of 2018 Richmond Five Star award winners is a select group, representing less than 2 percent of real estate agents, less than 2 percent of mortgage professionals and less than 1 percent of home/auto insurance professionals in the area. To see the full list of winners visit www.fivestarprofessional.com.
©2018 Five Star Professional
MORTGAGE PROFESSIONALS
Laura Stevens Senior Loan Officer
3
YEAR WINNER
Phone: 804-967-2450 [email protected] www.movement.com/laura.stevens Professional, Friendly Advice! NMLS 189613, Company NMLS 39179 Mortgage Professional Award Winner
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2900 Lone Oak Parkway, Suite 120 Eagan, MN 55121 Toll-free: 800-438-5782 www.fivestarprofessional.com facebook.com/FiveStarProfessional twitter.com/FiveStarPros
©2018 Five Star Professional