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How do you delete redirected printers?

by Duffney on Feb 14, 2011 at 8:03 PM

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I have a user that has like 20 different redirected printers and it wont let me delete them. I have tired logging in as the local admin and deleting them it gives me the same access denied cannot remove error :?( Reply 18 Subscribe Best Answer

Anaheim Torch Feb 15, 2011 at 1:43 PM

I've run into this issue and it actually took manually pruning the registry to get rid of the problem printers. Here's what I did: 1. Stop the print spooler 2. Manually prune using regedit the problematic printer(s) from the following 2 registry key areas: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\LanMan Print Services\Servers\PrintServerName\PrinterName 3. Reboot the machine and life is good again. View this "Best Answer" in the replies below » We found 8 helpful replies in similar discussions: Fast Answers!

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18 Replies

Mace Sosipater Feb 14, 2011 at 8:07 PM

Usually that means you either have something stuck in a queue or a bad port. If you've logged off and back on again then you can create a new port and then move the printer over to it and then delete the original port(s).

Thai Pepper Rusty4508 Feb 14, 2011 at 8:13 PM

Look up where the spool folder is - stop the spooler, delete the content of the spooler folder, start the spooler & then try to delete the printers.

Anaheim Best Answer Torch Feb 15, 2011 at 1:43 PM

I've run into this issue and it actually took manually pruning the registry to get rid of the problem printers. Here's what I did: 1. Stop the print spooler 2. Manually prune using regedit the problematic printer(s) from the following 2 registry key areas: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\LanMan Print Services\Servers\PrintServerName\PrinterName 3. Reboot the machine and life is good again.

Pimiento guillermohernandeztaveras Jul 16, 2016 at 12:00 AM 1st Post

Torch - that work like a charm.... thank buddy.

Pimiento David9401 Sep 15, 2016 at 12:23 AM

Hi Torch, That did work for me too, but the bad thing is they all came back when I checked about an hour later! Wonder what's causing the redirects. Let me know if you have any ideas.

Pimiento theicemanx Sep 15, 2016 at 4:16 PM 1st Post

Sorry but I get the access denied when trying to STOP the print spooler :( not work

Pimiento

theicemanx Sep 15, 2016 at 4:16 PM

Sorry but I get the access denied when trying to STOP the print spooler :( not work

Anaheim Benjimonster Nov 5, 2016 at 1:39 AM

@david9401 I have the same problem, I delete a ridiculous amount of redirected printers with redirected (153) next to them or some other number. Have you found where these redirects are coming from?

Pimiento drlarsen Nov 7, 2016 at 11:10 PM 1st Post

Right-click the Printer, go to Printer Properties > Security > Advanced > Owner. Set yourself as the owner. Hit OK until you've closed all the windows. Go to Printer Properties > Security again and now assign yourself rights to manage the printer. Now you can remove the printer as normal.

Pimiento rafandhoudini Dec 16, 2016 at 3:19 PM 1st Post

torch, cheers it worked brilliantly...i have been trying to delete those printers for 1 month. thanks!

Pimiento austindp91 Feb 2, 2017 at 10:12 PM 1st Post

Wow, so many answers, but nobody really understands the issue.

The printers you see are installed only while you are connected via RDP and are your printers from the connecting computer. It is a stupid default option which also frequently messes up the spooling on the remote computer. You need to deactivate the option, checked by default, from the Remote Desktop Client: show options-> local resources -> uncheck the "Printers" checkbox. You may either want to use a remote software program or access the printer directly. So much for Microsoft's support engineers... Edited Feb 2, 2017 at 10:23 PM

Anaheim Paul3775 Feb 23, 2017 at 9:40 PM

Actually, austindp91, this problem does show up sometimes, where redirected printers don't remove themselves when RDP disconnects - they stay there, and you can't delete them from Devices and Printers without an access denied error. If one of the redirected printers is set as default, it'll cause the print dialog to freeze up when printing, among other issues. Cleaning out the registry as Torch mentioned does solve the issue. I'm waiting for my user to reconnect to see if the problem just re-appears after (meaning there is something deeper going on), or if this is permanently sorted out. .

Pimiento ruddy2 Feb 28, 2017 at 3:58 PM 1st Post

Clic Start -> Administrative Tools -> Terminal Service -> Terminal Service Configuration Clic the RDP-TCP Clic unactivate connection on right panel, then reactivate.

Pimiento Charles2698 Jun 20, 2017 at 11:33 PM

Torch and austindp91 are both correct. Torch has identified the solution to temporarily get rid of the redirected printers and austindp91 has given a solution to stop redirected printers from coming back. The problem with Torch's fix is that it does not resolve the underlying issue that caused the redirected printers in the first place. Often you will see the redirected printers again.

The problem with austindp91's fix is that users won't be able to print to their locally attached printers. For a way to be able to print to local/USB printers without the redirect issue, perform the following: 1. Share out the printer from the workstation and make sure it is listed in AD. (now the PC is the print server for the print device) 2. Do what austindp91 mentioned and disable printer redirection. 3. Log in to the RDS and add the printer you just shared out on the PC. Use \\PCName\Printer-Name to connect to printer. *What has happened here is that we have shifted the responsibility for printing from the RDP client to the RD server. Now users will be able to print to their locally attached printers without everyone on the RDS seeing a ton of redirected printers. **This fix still does not directly address the underlying issue which is likely a printer driver compatibility or type issue. IT's best to use Easy Print when ever possible and I highly recommend that all RDS supported printers be type 4 drivers that are Easy Print compatible. Might wana review: https://social.technet.microsoft.com/wiki/contents/articles/18479.windows-server-2012-remote-desktop... https://technet.microsoft.com/en-us/library/ff519145%28v=ws.10%29.aspx?f=255&MSPPError=-21472173...

Pimiento Charles2698 Jun 22, 2017 at 9:00 PM

If you are not able to remove the registry keys, you can try this (BACKUP FIRST) 1. Download psexec from Sysinternals MS site. 2. Run following command from an elevated prompt. (cd to directory of psexec file) psexec -s -i regedit.exe Now you will be able to delete any keys you want.

Anaheim Paul3775 Jun 23, 2017 at 11:18 AM

Charles2698 wrote: 1. Share out the printer from the workstation and make sure it is listed in AD. (now the PC is the print server for the print device) 2. Do what austindp91 mentioned and disable printer redirection. 3. Log in to the RDS and add the printer you just shared out on the PC. Use \\PCName\Printer-Name to connect to printer.

This only works if the machine being connected to via remote desktop is on the same LAN. In most cases, the remote machine is on a different network, and there are firewalls on both ends. Poking a hole in your firewall to allow sharing of your printer is pretty much unacceptable, unless you can lock the port forward down to a static IP at the other end, or you can establish a VPN to the remote location. Doing the registry clean up worked for me, and seemed to be a permanent fix. Windows apparently just got screwed up and didn't clean up after itself, like it was supposed to - in my case, anyway.

Anaheim AA-Ron Jul 14, 2017 at 8:45 PM

I have a remote user who uses RDP to connect to a VM. She has a local printer that she prints to, but also will print to printers on our network. She has all the network printers that we have here in the office listed as redirected printers. She only wants to see the one printer that she occasionally prints to. Because she has the local printer I cannot turn off local resources. I checked the reg keys and the only printers listed are the virtual printers under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers and she does not have the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\LanMan Print Services reg key. Help?

Pimiento Charles2698 Jul 21, 2017 at 8:29 PM

In this case, it's fine to export the registry key from a working computer to the computer missing the registry key.

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