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MPD Brochure Flipbook PDF
MPD Brochure
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PREPARED FOR CITY OF MILWAUKEE POLICE
NON-ESCALATION / DE-ESCALATION LAW ENFORCEMENT TRAINING PROGRAM
877-690-8230 www.vistelar.com [email protected] 1845 N Farwell Ave #210 Milwaukee, WI 53202
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"This isn't just training for the job. This is a change in our everyday lives. At work, this will change how citizens see your agency. Outside of work, people will see you as approachable, which helps develop friendships. People will feed off your attitude, which will make every day better." --Leslie Hood, Lieutenant, Shelby County Sheriff's Office, Columbiana, Alabama
tio I t tion, nd rela und VD a o f s e ganiza e r v m o a o h c n t e w "W our o tive ou es in e posi within s , c a i e l r olleagu b c c u n i p r u e o h h ass rs of t nd wit orld cl a w s l a a i membe s c i and fi ted of istelar raining c V t e . l t s e n t e n h l l e wit partm s exce rovide city de p r t e a h h t o any t g comp trainin 16 ent (20 m t ." r e c a i p v e ser olice D ear) dahy P u C f the Y , o t o r l l e e c i o f P ent Of f Tom orcem f --Chie n E w nsin La Wisco ns. It ectatio p x e y helps m s that ceeded s x e e c o r r a p rse f that ured DI cou struct iggers r a t o n t "The V o i t sive es prehen munica our ey m m d o o c e c n l a e a op norm ement ovided te the enforc . It pr a s n w i e a m m l i l o s e utc allow t .. .n o poor o e even s that r s i e t c n o e lead to r e p ugh an nicativ d thro o o commu g k o e i s ." s to lo utcom o officer e h t e r i f f 's r what nty Sh matte u o C d rowar ional ults, B anizat h g S r O n i v & r Ke ining --Majo of Tra r o t c e r (Di Office pment) Develo
"This training will put the 'Showtime' face on law enforcement and change how the community we work for views us." --Corey Gray, Training Coordinator/Deputy, Madison County Sheriff's Department, Alabama
"This course was fantastic. Due to the current view the public has of law enforcement, it is imperative that agencies change the way they do business ASAP. This class should be mandatory training in every agency across the U.S., starting in the academy. This training should also be mandatory each year and preferable throughout the year, in order to make sure officers know what is expected and what to do!" --Venus Thompson, Training Sergeant, City of Las Vegas Department of Public Safety
"This is a pivotal moment for the direction of policing in Milwaukee." --Reggie Moore, City of Milwaukee Director of Office of Violence Prevention
"Clear ly, we have to better do a job in d e-esca these lating situatio ns. Th no que ere's stions about --City that." of Milw aukee Mayor , Tom Barret t
"All of us wa nt to tr best w y to fin ay of d d the ealing of the with so conce me rns tha comm t the unity h as." --City of Mil wauke Counc e Com il Pres mon ident, Hamil Ashan ton ti
"I can't think of a time in my 21+ year law enforcement career when it has been more important that now to have the information taught in this course used by law enforcement professionals. This course provides skills that will make us safer and more effective. I highly recommend it to everyone." --Jeff Campbell, Captain, Eaton County Sheriff's Office (Charlotte, Michigan)
"Vistelar is the preferred conflict management/de-escalation training company for Hillard Heintze."
WHY VISTELAR? Vistelar, based in Milwaukee, WI, is a consulting and training institute focused on addressing the entire spectrum of human conflict — from before an interaction starts, through the many phases of conflict, to after an interaction ends. Vistelar trains those who directly interact with the public or an organization’s clients (“contact professionals”), as well as anyone within an organization who would benefit from knowing how to better manage conflict between departments, among team members and between supervisors and employees. Vistelar’s training is focused on the point of impact — the short period of time when a disagreement or insult can escalate to conflict and on to emotional and/or physical violence. Our training affects a wide range of situations, from the outcome of brief encounters to the quality of long-term relationships. Vistelar’s vision is to make the world safer by teaching everyone how to treat each other with dignity by showing respect. Our mission is to provide consulting and training to address the entire spectrum of human conflict at the point of impact. The hallmarks of Vistelar’s training programs include the following: Based on simple, structured methodologies that are easy to learn, apply and teach and have been proven on the street and in institutions for over 30 years. Use a “fire drill vs. fire talk” approach to training delivered in a supportive classroom environment, to ensure students develop the ability to actually perform learned skills. Vistelar offers its training via speaking engagements, workshops, and instructor schools — using both live and online methods of instruction. Today Vistelar is a world leader in point-of-impact conflict management training (non-escalation and de-escalation coupled with physical alternatives), with a focus on producing these outcomes: - Provide better customer service - Predict, prevent and mitigate conflict - Avert verbal and physical attacks - De-escalate resistance, anger and abuse - Control crisis and aggression - Effectively manage physical violence
Vistelar is dedicated and committed to enhancing the non-escalation and de-escalation skills of the City of Milwaukee police officers.
See what the media is saying about Vistelar
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vistelar.com/press
International/ National Partners
City of Milwaukee Community Partners
VISTELAR
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