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SITXCOM010 Continuous Improvement Report v1.0 Flipbook PDF
SITXCOM010 Continuous Improvement Report v1.0
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SITXCOM010 – Continuous Improvement Report
CONTINUOUS IMPROVEMENT REPORT
P M A
Learner Name Workplace/Organisation Learner’s Work Role
S
Continuous Improvement Report Page 1
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Customer Complaint/Dispute 1 What the customer complaint/dispute is about
P M A
Solution to resolve the complaint/dispute
Date of Implementation of the solution
Party 1
Party 2
Feedback received from the parties involved
S
Feedback provided to the parties involved
Continuous Improvement Report Page 2
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Customer Complaint/Dispute 1
P M A
Feedback provided to the parties involved
Results of the Evaluation
Any issue that occurred
Evaluation of the effectiveness of the solution
S
Continuous Improvement Report Page 3
Reflection on the Results of the Evaluation
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Customer Complaint/Dispute 2
P M A
What the customer complaint/dispute is about
Solution to resolve the complaint/dispute
Date of Implementation of the solution
Party 1
Party 2
Feedback received from the parties involved
S
Continuous Improvement Report Page 4
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Customer Complaint/Dispute 2
P M A
Feedback provided to the parties involved
Results of the Evaluation
Any issue that occurred
Evaluation of the effectiveness of the solution
S
Continuous Improvement Report Page 5
Reflection on the Results of the Evaluation
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Customer Complaint/Dispute 3 What the customer complaint/dispute is about
P M A
Solution to resolve the complaint/dispute
Date of Implementation of the solution
Party 1
Party 2
Feedback received from the parties involved
S
Continuous Improvement Report Page 6
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Customer Complaint/Dispute 3
P M A
Feedback provided to the parties involved
Results of the Evaluation
Any issue that occurred
Evaluation of the effectiveness of the solution
S
Continuous Improvement Report Page 7
Reflection on the Results of the Evaluation
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Employee Dispute 1 What the employee dispute is about
P M A
Solution to resolve the dispute
Date of Implementation of the solution
Party 1
Feedback received from the parties involved
S
Continuous Improvement Report Page 8
Party 2
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Employee Dispute 1
P M A
Feedback provided to the parties involved
Results of the Evaluation
Any issue that occurred
Evaluation of the effectiveness of the solution
S
Continuous Improvement Report Page 9
Reflection on the Results of the Evaluation
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Employee Dispute 2
P M A
What the employee dispute is about
Solution to resolve the dispute
Date of Implementation of the solution
Party 1
Feedback received from the parties involved
S
Continuous Improvement Report Page 10
Party 2
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Employee Dispute 2
P M A
Feedback provided to the parties involved
Results of the Evaluation
Any issue that occurred
Evaluation of the effectiveness of the solution
S
Continuous Improvement Report Page 11
Reflection on the Results of the Evaluation
Add more rows as necessary
Version 1.0 Produced 12 July 2022 © Precision RTO Resources
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Continuous Improvement
P M A I.
Causes of customer conflicts in the workplace
II. I.
Causes of employee conflicts in the workplace
II.
Enhancement in the workplace
S
Improvement in the workplace
Continuous Improvement Report Page 12
END OF CONTINUOUS IMPROVEMENT REPORT
Version 1.0 Produced 12 July 2022 © Precision RTO Resources