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TELT December 2020 (1) Flipbook PDF

TELT December 2020 (1)




Technology Enabled Learning & Teaching December 2020

In this issue: UCLan Learning & Teaching Conference Online, 2020 . Blackboard & Turnitin . Technical Matters . DigiLearn . eLearning Development . Technology in Focus: Rise Articulate . Digital Engagement . Resources for Students

CONTENT Welcome 01

UCLan’s Teaching & Learning Conference Online, 2020


Blackboard & Turnitin


Technical Matters




eLearning Development


Technology in Focus: Articulate Rise


Digital Engagement


Resources for Students

Hello Welcome to the first issue of Technology Enabled Learning and Teaching, keeping you up-to-date with all the latest developments in learning and teaching technologies from around the University. 2020 has been a particularly challenging year across the education sector and the country more broadly, and there have been huge changes to the way we live and work. We recognise colleagues have worked incredibly hard to adapt their practice and to continue to provide our students with the best possible learning experience during this uniquely challenging time. Through this publication we aim to share these excellent and inspiring examples, discuss new developments and provide a compact list of top tech tips for your information. We will also spotlight digital tools which may enhance how you learn, teach and work. Each publication will feature a variety of links to additional resources and provide opportunities to collaborate with colleagues who are pioneering the development of their own digital practice. If you have any thoughts to share, or ideas for future content, please do let us know at [email protected]


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Throughout our transition to online learning, teaching and working, we have identified and captured a plethora of examples of excellent digital approaches. Collaborating with colleagues from across the university we continually evaluate our learning technologies portfolio and invest in resources that will support the development of rich and diverse educational experiences. Through the Centre for Collaborative Learning, we now have the opportunity to amplify and embed this digital excellence in the development and delivery of an innovative, contemporary and inspiring curriculum. Leading with a practice-informed approach, we are creating active and engaging digital learning experiences, whilst broadening and diversifying access and participation opportunities for all. Kevan Williams Technology Enabled Learning and Teaching Team Manager


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UCLan’s Learning & Teaching Conference Online

Monday 14th December, 2020. 12:00 - 17:00 5

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01 UCLan’s Learning & Teaching Conference Online

The Centre for Collaborative Learning would like to use the annual Learning and Teaching Conference to explore some of the successes that have emerged as a result of adapting to new forms of learning, teaching and working. Speakers from across UCLan will share the successful strategies that they have developed in relation to three key themes: technology, well-being and creativity. We hope that the conference will give you an opportunity to discover some new strategies, network with colleagues and discuss how your own work practices have developed during 2020. If you are interested in speaking at the event please contact [email protected], and to book your place please visit the conference booking page.


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02 Blackboard and Turnitin

Blackboard and Turnitin have seen a number of important updates and improvement over the last few months that benefit both students and staff. There are also several improvements for accessibility along with some new features that include: • The new content/text editor is available within items, folders, weblinks, assignments, test descriptors, questions and all of the collaboration tools. • A single menu to add content that automatically recognises file types. • Optimised experience for all devices and screen sizes. • Improved accessibility for both the editor and the content you create. • Menus and icons have higher contrast, pop-ups are gone, and an accessibility checker lets you know about accessibility issues as you write. • The ability to paste content from Word, Excel, and websites with basic formatting and easily remove extra HTML. • The ability to paste a link in the editor and automatically embed videos and previews. • The ability to display formatted computer code snippets. See our Quick Tips guide more information.

Online Exams

Are you considering offering online exams? Blackboard Test preparation requires at least six weeks in advance of the main exam to ensure there is time for mock tests to be run, particularly if using Respondous LockDown or Monitor. We are here to help and happy to check any assessments that have been created to ensure that they are correct. This includes Blackboard and Turnitin assessments and the Grade Centre settings; ideally, three days prior to the assignment being made available for submission. Contact: [email protected] for help and support. 7

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Turnitin Updates Turnitin Flags

Turnitin’s algorithms look deeply at a document for any inconsistencies that would set it apart from a normal submission. If we notice something strange, they Flag it for you to review. A flag is not necessarily an indicator of a problem. However, they recommend we focus our attention there for further review.

The Insight Panel The Insight panel provides a quick overview of any integrity insights found in a document. It can include Similarity, Flags, and Document Details. Viewing more information is as easy as selecting the one you’re interested in learning more about.

Turnitin flags a submission for the tutor to review in the Insight Panel.

An overview of any Flags that have been found in a document are shown in the Flags section of the Insight Panel. Simply select the Flag to view more information about it.

An overview of any flags shown in the Flags section. 8

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Replaced Characters

Some characters in different alphabets can look similar enough that it is difficult to tell them apart by eye. These character replacements have sometimes been used to try and interrupt the originality checking of text. However, Turnitin now automatically identifies and swaps out these characters when scanning a submission, so they will not affect the Similarity Report.

Turnitin highlights and replaces characters considered problematic.

Hidden text

Essay Mills and authors looking to hinder similarity matching may manipulate text to try to pass plagiarised content off as genuine. For example, hidden quotation marks could influence the amount of quoted material recognised in a document. When an instructor excludes well-referenced matches using the ‘Exclude Quotes’ functionality, in a manipulated document this would also hide plagiarised content. Contact [email protected] for advice and help on any of these features.


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03 Technical Matters

Microsoft Teams Updates Update to Automated Captions for Teams Recordings

Recordings carried out in Microsoft Teams meetings by academic staff will now automatically generate captions when published on Microsoft Stream. You are no longer required to select the language and request captions to be created.

Update to Meeting Participant’s Access to Meeting Chat

Changes will roll out towards the end of December affecting people added to a meeting via a meeting link and who were not added to the original meeting invite. These participants will no longer have access to chats, files, notes, and other meeting content after the meeting ends. They will still able to review the meeting chat history, but the ability to access content including posting new messages will be removed once the meeting has ended. Original and forwarded invitees maintain access to files, notes and chat and will still be able to post new messages after the meeting has ended.

Update to How Recordings are Stored

Throughout January, changes are also coming to the way Microsoft Teams’ recordings are handled. Currently recordings are either available for download in the chat panel once the recording has been ended, or they are automatically published to the Microsoft Stream platform. From January staff will start to see their private meeting recordings saved directly to their personal OneDrive for Business in a folder called ‘Recordings’. This will help to improve control over who can view the content and provide parity with existing OneDrive file management.

Recording Your Teaching Activities

Event capture technology is used to record lecture and seminar activities to supplement and reinforce learning that takes place in the classroom. The recording of teaching and learning 10

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events also provides the flexibility a student needs to (re) process, revise or catch-up on missed learning and to provide a valuable resource to support individual learning styles. There are a range of tools currently available on our Classroom Technologies pages with additional tools and approaches being evaluated.

Available Equipment to Support Teaching from Home

A range of equipment including portable webcams with a tripod, headset microphones and visualisers for additional video sharing capabilities are now available for long-term loan in the new Technical Service Hub in 53 Degrees to support your teaching from home.

UCLan and Microsoft Learn For Educators

After an earlier pilot with Microsoft and Azure Fundamentals, we are now participating in the Microsoft Learn for Educators program. With access to the tools and materials included in the program, we can offer academic staff courses for students to obtain industry recognised Microsoft certifications in: • • • •

Microsoft Azure Data Fundamentals. Microsoft Azure AI Fundamentals. Azure Fundamentals. Microsoft Power Platform Fundamentals.

These provide students with tools and training to develop future-ready skills for the job market; these advanced skills and industry-recognised, Microsoft Certifications can help to make a difference and empower students for the “jobs of tomorrow.” If you are interested in finding out more then please contact [email protected]



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Top Reported Technical Issues Issue


Teaching room PC locked on someone else’s name

Hold power down for 12-15 seconds, let go, and press power button once to reboot 

Student can’t access a Stream video

Check they have the correct permissions by logging into Stream

Can’t see drives on a Surface device  

Run UCLan Drive Tool and/or make sure you’re selecting ‘This PC’ in File Explorer, rather than Network guide 

Can’t connect to Intranet/Banner/ Business World/iTrent on Surface  

Run UCLan Drive Tool, same guide as above, here

No sound/video on Teams (on Surface)   Quit Teams (not just close) and re launch. Further fixes, re- install Teams No sound/video on Teams (UCLan Global) 

Check your audio and video settings using this guide

My student needs a laptop to study

Discuss with your Head of School

My Surface screen is blank 

Reset the device using this guide

Surface is slow/flickering/general issues

Make sure it’s up to date using this guide   

We’ve also got a broad range of Working From Home FAQ/ Guides which are worth viewing.  


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04 DigiLearn

The DigiLearn programme is designed to support and empower colleagues in sharing technology-enabled approaches in professional practice. The framework itself is made up of three tiered levels; Practitioner, Advocate and Champion. Each level is designed to support the continual development of digital capability in learning, teaching and working and fosters a collaborative approach to identifying and sharing excellence. Contact your Faculty Learning Technologist to get started.

DigiLearn Champions Podcasts

A recent initiative, Champions Podcasts, provides an opportunity to hear from some of our DigiLearn Champions and to benefit from their experience and best practice. These have been produced in collaboration with our current DigiLearn Champions and contain a plethora of authentic approaches, which are all informed by current practice. The podcasts are a great way to inspire your own developmental thinking and provide opportunities to connect with those involved for further discussion. In each recorded session, two champions discuss their experiences of using technology and how it has impacted their work. We hope these will provide useful insights into the practical application of technology and inspire others to explore its use. The most recent episode, No.7, has contributions from: Dr Hazel Partington and Dr Jean Duckworth, Senior Lecturers, in the School of Community Health & Midwifery.


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The DigiLearn programme helped bridge the gap between technologists, educators and research and enhanced my academic impact locally, nationally and internationally. More specifically, it impacted on my learners’ experience and achievement and engaged their families through translation presenter. It helped decentralise, scale teaching and learning and embed future workplace skills into the syllabus. Students learnt to develop inclusive communication skills, for the field of Accounting and Finance, while enhancing their critical thoughts on existing inclusive communications. Andrew Grice DigiLearn Champion Associate Lecturer in Business


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DigiLearn Sector

The DigiLearn Sector community is hosted by UCLan and membership is open to staff from internal and external educational organisations and associated professional services. The sector provides a conduit for knowledge exchange through a central hub of expertise across the digital spectrum and operates as a catalyst to positively influence the development of technology-enhanced practice across the sector. You can join this vibrant sector community by completing the online form.

1,139 One thousand, one hundred and thirty-nine DigiLearn Sector Members drawn from over three hundred different educational organisations.


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43 64 9 24


Forty-three hour-long webinars available to view from the DigiLearn Sector catalogue.

Sixty-four Key Contributor badges awarded to colleagues that have presented at an event or via a webinar.

Nine Influencer badges awarded to colleagues that have made significant contribution to the DigiLearn community.

Twenty-four Blog posts written and published on the TELT website by Sector participants, on subjects that include: • To Kahoot or not Kahoot? That is the Question. • Using Private Channels in Teams to Enhance Student Engagement. • Choose Your Own Adventure in OneNote. • Escape Room Challenges: Building a Community in a Fun Way. • Inclusivity in Teaching.

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05 eLearning Development

eLearning Development Pages

Ever wondered what resources the TELT eLearning team are developing for use across our study programmes? Take a look at the eLearning showcase page to view examples of content packages created by the team and if this inspires you, why not get in touch with us at: [email protected] There’s an example of how TELT are using the Rise Articulate application to develop interactive learning resources in the next section.

Fostering Engagement in Online Learning 

The transition to online teaching presents many challenges and student engagement is key to a great learner experience. Check out the Padlet we have created to view some of the approaches shared by colleagues and why not add your own? There are also a developing range of resources available within the Enhancing Online Teaching pages.

Opportunities for eLearning Using Articulate Rise

TELT’s eLearning Developers have been working in collaboration with tutors and practitioners from several disciplines to create online courses, as well as a variety of interactive elements to enhance our students’ learning experiences. TELT are using the application Articulate Rise to develop many of these resources. Rise not only allows for the creation of quality materials in a short time period, but it’s relatively easy learning curve means that it can be used by non-developers without the need for extensive training. In the next section we discuss an example of how Rise has been used in the development of Degree Apprenticeships for Policing. If you’d like to get started using Rise to create some eLearning content we now have accounts available to be shared across the Faculties for specific projects. Each account can be used by individuals to work on a project for a period of time. If you have a project in mind, please complete the Rise request form and your Faculty Learning Technologist will be in touch. 17

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06 Technology in Focus: Articulate Rise

The University’s commitment to deliver Policing Apprenticeships needed a means to create online courses that would allow for independent learning, as well supporting the specific requirements of the apprenticeship curriculum structure. To facilitate this, TELT’s eLearning Developers have been working with Policing staff to co-design and create a series of online learning packages, with blended learning considered the approach best suited to apprenticeship needs. The value of this kind of flexible learning provision became more apparent as the impact of the Covid pandemic began to affect all aspects of the personal and professional life of students and staff.

Workflow and Course Structure

One of the initial tasks was for the TELT team to devise a workflow for content creation that allowed for effective co-design between the different parties involved (Police Constabularies, UCLan Policing tutors and the TELT team). The workflow enabled each member of the team to follow the process, allowing for an effective method of course development and communication. As team members were often working in different locations, and as lockdown occurred, remotely and without opportunities for face-to-face meetings, the need for a clear development process was essential. The curriculum was then broken down into the modules and topics taught within each year for the Constabularies delivering the apprenticeships. This allowed for identifying commonalities and created a streamlined process for content creation by understanding the differences between modules and topics. It also helped to foster flexibility of teaching and learning provision between the Constabularies, as well as future proofing against changes (common in apprenticeships as there are multiple student intakes each year). This approach also meant that the content packages created could be used in any 18

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A content creation workflow devised for the Policing Apprenticeships.

order or grouping to fit modules. For example, Lancashire and Cumbria Constabularies have the same topics but are covered across different modules, under different codes and in different sequential order.

Articulate Rise

The software used to create the eLearning packages is Articulate Rise. Rise was chosen as it creates uniformity between learning resources, acting as an all-in-one solution for online learning as it can be used via weblinks or SCORM packages. This all-in-one solution for online learning allows Rise to be integrated into the different learning platform used by the apprenticeships : Teams, Blackboard and OneFile, and the different approaches taken by each Constabulary. This means one package can be devised per topic to suit all Constabularies, enabling standardisation across provision, rather than separate packages for separate Constabularies. This avoids all of the accompanying difficulties of managing consistency and updates.

Content Variety and Flexibility

Rise enables interactivity, varied media, tasks, real time changes of updates to packages and online accessibility, and 19

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of which allows for the creation of engaging online content to enhance the student learning experience. From a content creation perspective, Rise permits for bespoke illustrations, animations and interactive elements to be added to the packages, allowing the material to be tailored to the needs of the teaching team. Rise’s accompanying Storyline application allows the interactive elements to be easily created within the


Scorm (Shareable Content Object Reference Model) is a set of technical standards for eLearning software products. When developers make content SCORM-compliant it allows the material to be added to and recognised in other platforms, enabling content to be used more widely.

same platform. These varied options provide opportunities to create content for different teaching and learning methods; blended, flipped and entirely online. Examples of packages created by the team include: Problem Orientated Policing (POP) and Roles and Responsibilities of Police and Police Officers.

Content Development and Use

The eLearning packages created so far have been designed to be used as pre-read and revision materials. However, this is now changing as eLearning and eLearning-enabled teaching methods are being more widely recognised in policing as a means to develop blended learning.

An example of content developed for the Roles and Responsibilities of Police and Police Officers package.


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Face-to-face (or online Team meeting) sessions are seen as most suitable for deepening apprentices’ knowledge through scenario based learning, group discussions and tutor question and answer sessions. One additional benefit has been that elements of the Policing course material, such as Academic Writing in Policing and Harvard Referencing in Policing, have now been adapted for use by other UCLan courses. The modular nature of the material enabled it to be easily copied and transferred to these new resources.

An example of content developed for the Roles and Responsibilities of Police and Police Officers package.


The flexibility of Rise and its ability to devise tailored content with varied media, interactivity, and bespoke elements, has enabled the development of high quality online courses for apprenticeships. Rise’s relatively short learning curve, while still allowing the developers to use their experience and design skills, was an important factor in allowing TELT to rapidly develop and deliver the course content. Detailed examples of the redesigned and edited course materials could also be quickly drafted and shown to the entire team. This allowed the content providers to understand how the material was being re-purposed and have the assurance that the end product would be both effective and of a high professional standard. The ability to easily re-purpose content for use in other courses has only added to the value and reach of the material being created, and has encouraged TELT to view Rise as a key application for the futre development of eLearning materials. 21

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07 Digital Engagement

TELT Blog Posts

The TELT Blog continues to develop and benefit from the rich case study content generated by colleagues engaged in the DigiLearn programme and also by members of the TELT team. There are over 100 wide-ranging and practical examples of technology enhanced learning and teaching approaches from across UCLan with over 10,000 views. Join our 5,383 visitors and subscribe now to keep up to date with all our latest posts.


One hundred and twelve blog posts published to the TELT website since 2017.

10,228 Over ten thousand views in 2020.


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Social Media

TELT use social media to promote the work we do and our regular events, and to develop links with other users in the sector. We have almost 1,000 followers on our TELT Twitter feed. In the last month we Tweeted 37posts with over 64,000 impressions. Our digital campaigning features a range of tips and advice about teaching online from our current DigiLearn Champions. To connect, just follow @UCLanTELT and maybe we will hit our goal of 1,000 followers before the end of December.

988 Nearly one thousand followers.

64,474 Over sixty-four thousand Tweet impressions gained in the last month.


Thirty-seven Tweets published in the last month.


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08 Resources for Students

Key Technology Guidance

We created some useful top-level guidance for students using our technology platforms for this year’s online induction including Blackboard, Teams and Library resources. These may still be worth a look for students due to begin studying your modules in semester two.

Being an Effective Learner

Why not share this great little animation with your students which contains some tips about how to be an effective online learner.

Becoming Confident with Technology

If you’re using Teams for your live teaching, we also have a suite of video guides to help students become more confident with this technology. Share this link to our Stream based playlist to provide easy access.


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