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ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 August 23, 2007 Page 6 of 7 4. Remove the rear differential carrier ass


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Technical Service BULLETIN August 23, 2007

Introduction

Applicable Vehicles

ABNORMAL NOISE FROM REAR DIFFERENTIAL Models:

’03 – ’06 Matrix (AWD/4WD)

Some customers may complain about an abnormal noise from the rear of the vehicle that increases in volume as vehicle speed increases. The noise is commonly described as a whining, humming, roaring, or growling noise. The source of the noise may be a damaged transmission coupling assembly and 2 ball bearing assemblies. Follow the repair procedure in this TSB to diagnose and repair this condition.

S 2003 – 2006 model year Matrix vehicles equipped with AWD (4WD). NOTE: Vehicles towed with two wheels off the ground or driven with mismatched sized tires can display this noise condition. These vehicles are NOT covered under warranty due to the failure by the customer to follow Owner’s Manual instructions to prevent damaging the AWD (4WD) system.

Parts Information

Warranty Information

PREVIOUS PART NUMBER

CURRENT PART NUMBER

PART NAME

QTY

41330–12020

41330–12040

Coupling Assembly, Transmission

1

90363–65002

90363–65004

Bearing, Radial Ball, No.1

1

90363–95003

90363–95007

Bearing, Radial Ball, No.2

1

41252–33010

Same

Rear Differential Dust Deflector

1

90310–54001

Same

Seal, Oil Diaphragm

1

OP CODE

DESCRIPTION

TIME

OFP

T1

T2

DL7001

R & R Transmission Coupling & Bearings

7.3

41330–12020

91

13

Applicable Warranty*: This repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for 60 months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date. * Warranty application is limited to correction of a problem based upon a customer’s specific complaint.

Toyota Supports ASE Certification

Page 1 of 7

DRIVELINE & DIFFERENTIAL

DL002-07

Title:

ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 Required Tools & Equipment

SPECIAL SERVICE TOOLS (SSTs)

Replacer Set 1*

August 23, 2007 PART NUMBER

QTY

DRW**

09950–60010–02

1

24

09950–70010–01

1

25

00002–00909–01

1

25

09550–55011–01 (or Equivalent)

1



09223–15030 (or Equivalent)

1

3

Four (4) components from this kit/set are required: COMPONENT(S) OF KIT/SET

S Replacer 46 (P/N 09951–00460–01) S Replacer 53 (P/N 09951–00530–01) S Adapter (P/N 09952–06010–01)

Handle Set* COMPONENT(S) OF KIT/SET

One (1) component from this kit/set is required: S Handle Assembly 150 – 6.25 inch (P/N 09951–07150–01)

All Trac Tool Set*

COMPONENT(S) OF KIT/SET

One (1) component from this kit/set is required: S Bearing Replacer (P/N 09502–12010–01)

Differential Replacer Set

COMPONENT(S) OF KIT/SET

One (1) component from this kit/set is required: S Replacer B (P/N 09550–05061)

Crankshaft Rear Oil Seal Replacer* NOTE: Use with 09620–30010–02 * Essential SSTs. ** Drawer number in SST Storage System.

Page 2 of 7

ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 Required Tools & Equipment (Continued)

August 23, 2007

SPECIAL SERVICE TOOLS (SSTs)

Rack & Pinion Steering Tool Set

COMPONENT(S) OF KIT/SET

PART NUMBER

QTY

DRW**

09630–24014–01 (or Equivalent)

1



09518–36020 (or Equivalent)

1



One (1) component from this kit/set is required: S Handle (P/N 09620–30010–02)

Rear Axle Hub Oil Seal Replacer

* Essential SSTs. ** Drawer number in SST Storage System.

NOTE: Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335.

REQUIRED EQUIPMENT

ChassisEARt (or equivalent)

SUPPLIER

PART NUMBER

QTY

ADE

JSPSM06606 (JS Products)

1

NOTE: S A mechanic’s stethoscope or similar tool may be used in place of ChassisEARt. S ChassisEARt may be ordered by calling Toyota Approved Dealer Equipment (ADE) at 1–800–368–6787.

TOOLS & MATERIAL

Mechanics Stethoscope (or equivalent)***

QUANTITY

1

*** Use this tool if ChassisEARt is unavailable. (See Required Equipment above.)

Page 3 of 7

ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 Repair Procedure

August 23, 2007

1. Test drive the vehicle and confirm the customer complaint. 2. Isolate the source of the noise using ChassisEARt, mechanic’s stethoscope, or similar tool. Is the noise coming from the area indicated in the illustration below? Rear Suspension Member With Rear Differential & Suspension 137 (1400, 101)

167 (1700, 123)

Differential Support 167 (1700, 123)

Differential Carrier Assembly Rear

No. 1 Rear Differential Support

118 (1200, 87)

103 (1050, 76) NSm (kgfScm, ftSlbf) : Specified Torque

S If Yes – This TSB applies. Go to step 3. S If No – STOP – This TSB does NOT apply. Continue diagnosis using the Repair Manual. Page 4 of 7

ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 Repair Procedure (Continued)

August 23, 2007

3. Replace the Transmission Coupling Assembly, Radial Ball Bearing No. 1, and Radial Ball Bearing No. 2 to repair the vehicle. (Refer to the illustration below for the circled parts which are required to be replaced.) Transmission Coupling Radial Ball Bearing No. 1 Transmission Coupling Radial Ball Bearing No. 2

Transmission Coupling Conical Spring Washer

Rear Differential Carrier Cover Transmission Coupling Spacer Transmission Coupling Assembly

X4

98 (1000, 72) Rear Differential Dust Deflector

Rear Differential Filler Plug (Inspection Plug)

20 (200, 14)

Gasket

Oil Diaphragm Seal

4.9 (50, 43 in.Slbf)

X2

42 (430, 31)

X10

Gasket

Non–reusable Part

Gasket

39 (398, 29) Rear Differential Drain Plug

MP Grease 39 (398, 29) Hypoid Gear Oil NSm (kgfScm, ftSlbf) : Specified Torque

Rear Differential Drain Plug (Filler Plug)

Page 5 of 7

ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 Repair Procedure (Continued)

August 23, 2007

4. Remove the rear differential carrier assembly from the vehicle. Refer to the Technical Information System (TIS): S 2003 – 2005 model year Matrix Repair Manual, Drivetrain – Axle/Differential – “Rear Differential Carrier Assy Rear (for 4WD): Overhaul”. S 2006 model year Matrix Repair Manual, Drivetrain – Axle/Differential – “Differential: Rear Differential Carrier Assembly (for 4WD): Removal”. 5. Replace the transmission coupling assembly (viscous coupling), both radial ball bearing assemblies, and rear differential dust deflector using the procedures below. A. Remove the rear differential carrier cover by removing the 4 bolts. B. Remove the transmission coupling conical spring washer. C. Remove the transmission coupling spacer. D. Using a screwdriver, remove the rear differential dust deflector. HINT: Tape the screwdriver tip before use.

E. Remove the transmission coupling assembly from the differential carrier cover.

6. Reassemble the rear differential carrier assembly. A. Using the SSTs and a press, install the transmission coupling radial ball bearing No. 1. S SST P/N 09502–12010 S SST P/N 09550–55011 (09550–05061) S SST P/N 09950–70010 (09951–07150)

Page 6 of 7

SST

ABNORMAL NOISE FROM REAR DIFFERENTIAL – DL002-07 Repair Procedure (Continued)

August 23, 2007

B. Using the SSTs and a press, install the transmission coupling radial ball bearing No. 2. S SST P/N 09223–15030 S SST P/N 09950–70010

SST

C. Install the transmission coupling assembly to the rear differential carrier cover.

D. Using the SSTs and a press, install the NEW rear differential dust deflector.

SST

SST

S SST P/N 09518–36020 S SST P/N 09950–70010 (09951–07150) E. Install the transmission coupling spacer. F. Install the transmission coupling conical spring washer.

Block

NOTE: Install the transmission coupling conical spring washer so that the side marked orange faces to the front of the vehicle (coupling side).

G. Install the NEW oil diaphragm seal. H. Install the rear differential carrier cover with the 4 bolts to the differential carrier. Torque: 20 NSm (200 kgfScm, 14 ftSlbf)

7. Install the rear differential carrier assembly in the vehicle. Refer to TIS: S 2003 – 2005 model year Matrix Repair Manual, Drivetrain – Axle/Differential – “Rear Differential Carrier Assy Rear (for 4WD): Overhaul”. S 2006 model year Matrix Repair Manual, Drivetrain – Axle/Differential – “Differential: Rear Differential Carrier Assembly (for 4WD): Installation”. 8. Test drive the vehicle and confirm the vehicle is repaired.

Page 7 of 7