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Welcome to OTConcierge - OpenTable Flipbook PDF
MORE GUESTS | MORE SATISFIED | MORE OFTEN For more information about OTConcierge, contact OpenTable at: 1-800-OPENTABLE
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Welcome to OTConcierge.com Online Restaurant Reservations for Concierges
The Power To Make Instant Reservations Want to see which restaurants can seat your guests tonight at 7:30? The OpenTable® Concierge service gives you “real-time,” around-the-clock access to the reservation books at more than 25,000 restaurants. With OTConcierge® you can view, complete and confirm reservations with just a click of the mouse.
Freedom From Voicemail & Waiting On Hold
www.OTConcierge.com
How many times have you called a restaurant only to reach an answering machine or be placed on hold? OTConcierge gives you the ability to search multiple restaurants with lightning-fast speed so you’ll never have to wait for a reservation again.
OTConcierge is an online restaurant reservation tool designed by and for hotel concierges. Join thousands of Concierges who rely on OTConcierge for their restaurant reservations.
Conduct Powerful Searches OTConcierge gives you the flexibility to quickly check availability at your recommended restaurants or search by cuisine, neighborhood or price.
Let Us Treat You To Dinner! Each time you use OTConcierge, you
For more information about OTConcierge, contact OpenTable at: 1-800-OPENTABLE or [email protected]
View, Change or Cancel Instantly
earn valuable OpenTable Dining
With OpenTable, you can instantly make changes to existing reservations, freeing up even more of your time.
Reward Points that can be redeemed for credit at any OpenTable restaurant. Start using OTConcierge and quickly
Take Service to the Next Level
join the thousands of people who have
Make your guests feel like VIPs with a printout of their reservation details, confirmation number and directions to the restaurant.
dined on our tab.
MORE GUESTS | MORE SATISFIED | MORE OFTEN
Maintain Your Personal Touch
Here’s How It Works: ►Login to www.OTConcierge.com
► Select restaurants you wish to search or search by neighborhood, price range or cuisine type
► Choose a reservation from multiple restaurant and time options
► Instantly complete and confirm your reservation
► Provide your guests with a printed confirmation page, branded with your hotel logo
The Restaurant Sees Your Name Reservations made using OTConcierge are automatically entered in the restaurant’s electronic reservation book. Your name is clearly marked as the referring concierge.
For more information about OTConcierge, contact OpenTable at: 1-800-OPENTABLE or [email protected]
Wyndham Hotel Joe Smith Fran Jacky Lisa Lopez
312-639-6686
Knickerbocker Hotel Florence Malto Ginny Peters Suzie Frankle John Dinfle
312-453-1234
15 10 8
35 22 14
2 1 0
1 0 0
6% 0 0
13 8 9 23
26 16 18 56
1 0 0 8
1 0 0 3
7% 0 0 13%
MORE GUESTS | MORE SATISFIED | MORE OFTEN
What Concierges Are Saying “It’s great! I don’t have to wait on hold and deal with any attitude over the phone. I can include VIP guest comments and the restaurants will take care of my guests. It’s faster to click and print confirmations and directions too. It’s a great system.” Tony Valez, Hyatt Regency McCormick Place
“I started using the system about a year ago. It’s nice because I work the morning shift and many restaurants are not open. OpenTable allows me to make reservations at any time of the day. I can also search restaurants by cuisine and by neighborhood. Of course, I love the Dining Points, too.” Catherine Davids, House of Blues
“OpenTable Concierge is great. It’s very easy to use. I love the Dining Points, and I’ve used them already!” Eden Burnell, Embassy Suites Downtown
“Using OpenTable Concierge… allows me to multitask. I can be on a phone-line with a guest and make a reservation for them while we’re talking. Also, I don’t have to wait on hold or worry about whether the restaurant is open when I need to make a reservation.” Jeff List, Holiday Inn City Center
10
For more information about OTConcierge, contact OpenTable at: 1-800-OPENTABLE or [email protected]
Debbie’s “10 Reasons Why OpenTable Is the Best” 1.
First computer access to restaurants around the clock
2.
24 hours/7 days a week access to [restaurant] information
3.
Strong concierge liaison
4.
Special holiday lists
5.
The top hotels are participating
6.
OpenTable is open to all ideas & suggestions
7.
Best customer support & response time
8.
Has the best restaurants in city & web links to all the restaurants
9.
Updated information regularly
10. Will work with Concierge to make OpenTable user friendly Debbie, The Palace Hotel
MORE GUESTS | MORE SATISFIED | MORE OFTEN