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WL500 Operating Installation and Service Manual - Revision 5-29-2015 Flipbook PDF

WL500 Operating Installation and Service Manual - Revision 5-29-2015


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WL500 – Sparkling

OPERATING, INSTALLATION, AND SERVICE MANUAL

Waterlogic Commercial Products, LLC 11710 Stonegate Circle Omaha, NE 68164 (800) 288-1891 www.waterlogic.us

WL500 OPERATING, INSTALLATION, AND SERVICE MANUAL Congratulations on your choice of the Waterlogic WL500 water treatment system. The WL500 is a fully programmable self-contained model that dispenses cold, hot, extra-hot, and premium sparkling water. Every WL500 includes: High Performance Multi-Stage Filtration Bio-Cote® Anti-Microbial Protection Advanced In-Tank Ultraviolet (UV) Purification The Waterlogic WL500 provides exceptional quality and great tasting water with every use. • • • • • • • • • • • • • • • • • • • • • • • • •

TABLE OF CONTENTS

Features and Benefits..................................................................3 Certifications ...............................................................................5 Introduction .................................................................................6 Safety Alert Symbols....................................................................6 Safety Precautions .......................................................................7 Model and Part Designations ......................................................8 Specifications...............................................................................8 Operating Instructions.................................................................9 Principles of Operation ..............................................................10 Flow Diagram .............................................................................13 Programming Menu and Instructions .......................................14 Quick Start Guide………………………………………… ..........................16 Pre-Installation Procedures .......................................................17 Draining Procedure....................................................................21 Installation Procedures..............................................................24 Service Requirements................................................................27 Replacement Components ........................................................29 Hot Tank Descaling Instructions ...............................................30 Layout Drawing and Part Numbers…………………… .....................32 Main Parts Drawing and Part Numbers.....................................33 Wetted Parts Drawing and Part Numbers.................................36 Electrical Diagram ......................................................................39 Fault Codes and Troubleshooting .............................................40 Base Cabinet & Cup Dispenser Instructions ..............................49 Warranty ...................................................................................53

WL500 Operating, Installation, and Service Manual

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WL500 FEATURES AND BENEFITS Premium Sparkling Water Unlimited Premium Sparkling Water produced through innovative Mizzling Technology. Cold, Hot, and Extra Hot Water Pressure Fed Cold, Hot, and Extra Hot Selections to meet a wide range of customer demands. High Volume Storage and Water Capacity 3 liters of Cold, 1 liter of Sparkling, and 1.6 liters of Hot Water Storage. BioCote®Anti-Microbial Protection Plastic surfaces surrounding dispensing areas and drip tray are infused with an exclusive silver additive called BioCote®. Silver is a natural anti-microbial that inhibits the growth of microorganisms providing additional surface protection. Large Dispense Area with Recessed Faucet 6-3/4 inch dispense height with BioCote® recessed faucet to protect from cross-contamination. Drip Tray with Sensor and Alarm Two-piece BioCote® drip tray for easy cleaning. Drip Tray Sensor and Drip Tray Full Fault Mode that halts supply to prevent overflow and sounds alarm to reduce accident potential. Child Safeguard WL500 requires selection followed by main dispense and defaults back to cold/sparkling water selection after 3 seconds of inactivity to prevent accidental dispensing of hot water. Digital Display WL500 has an innovative user interface utilizing a LCD display for easy use and programming. Advanced Programming Customizable settings for optimizing each WL500 including; Cold Temp Set Point, Hot Temp Set Point, Static or Ranging Temperature Display, UV Timer, F/C Display, Multiple Languages, Filter Timer Setting, Filter Life Monitor, Sleep Mode, and Default Selection Mode. Energy Saving Sleep Mode Energy saving Sleep Mode can be programmed to turn off heater after 3 hours of inactivity. In-Tank UV Purification Industry leading In-Tank UV Purification sterilizes water within Stainless Steel Cold Tank. UV Indicator and Fault Mode Protection to alert user and stop water supply. Add-On Base Cabinet with Optional Cup Holder Matching base cabinet with optional cup holder provides the flexibility to meet all installation requirements while minimizing inventory costs.

WL500 Operating, Installation, and Service Manual

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WATERLOGIC WL500 PREMIUM SPARKLING OVERVIEW Waterlogic WL500 produces Premium Sparkling Water which is made in a batch and contains a fine, dense carbonation as compared to other “soda water” products in the market. Optimum sparkling water is generated in the WL500 with 41°F cold water and food grade CO2 at 42.5 psi (3 Bar). Please ensure customer’s carbonation expectations are clear before installing a WL500. Waterlogic Premium Sparkling Water is very similar to Perrier and Pellegrino. The premium fine dense sparkling water produced by the WL500 may not meet user's expectations if they are looking for large bubble soda stream type of carbonation. A blind taste test using Pellegrino/Perrier is a great way to demonstrate the expectations and quality of the Waterlogic Premium Sparkling Water. Open two bottles and empty one and fill with Premium Waterlogic Sparkling Water from a freshly regenerated tank operating at optimum conditions (41°F / 43 psi). Recap both and mark the bottles accordingly. Ensure the bottles are sampled at the same temperature by refrigerating if necessary for later use and comparison. Most users will prefer the great taste of the Waterlogic Premium Sparkling Water at a fraction of the cost of the bottled counterparts. You may purchase a carbonation tester from a company such as Taprite to measure the level of carbonation if you wish to quantify the results and check the output of the WL500. The level of carbonation is very consistent as long the test conditions are repeatable and proper testing procedures are followed. Temperature of the water in the WL500 has the largest impact on the taste and carbonation levels and the cold tank must below 46°F (prefer 41°F) before injecting water into the sparkling chamber (carbonator) to produce proper results. The temperature inside the cold tank can be displayed on the LDC screen by setting the temp display function to "Ranging" mode. See the programming section to adjust this setting. Allow a minimum of an hour for the WL500 to chill the cold circuit to the 41°F set point temperature before sampling the sparkling water. Once the water is chilled, the sparkling tank should be "Regenerated" by completely and continuously dispensing the initial batch (0.8 liters) of product from the carbonator until only Co2 gas is dispensing from the faucet. The initial batch of sparkling product will be flat because it was injected into the carbonator at ambient temperature when initiating the WL500. Always remember that the water must be below 46° F to make premium sparkling water. Do not set the cold temperature set point below 41°F or you increase the risk of freezing the sparkling tank. The thermistor that controls the refrigeration system is located in the well in the UV cold tank and does not monitor water temperature in the sparkling tank (carbonator). The refrigeration system chills both tanks simultaneously and is either on/off based up on feedback from the thermistor. Frequent or continuous use of the cold still water results in refrigeration system running and continuously chilling the sparkling product in the carbonator below freezing point. This can result in a frozen sparkling tank and sparkling product will not be dispensed even with proper gas supply.

WL500 Operating, Installation, and Service Manual

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WL500 CERTIFICATIONS Waterlogic water treatment systems have been tested, and certified to rigorous NSF and UL Standards. We believe that performance testing and certifications validate Waterlogic as a world-leader in water treatment systems. WL500 Certifications Include UL399 – Certified Drinking Water Cooler Intertek Labs (ETL) Certified the WL500 to ANSI/UL 399 Standard for Drinking Water Coolers.

BPA Free - Waterlogic tests for BPA and declares that all of its products are Bisphenol-A FREE and contain no harmful BPA plastics.

Waterlogic is certified to ISO 9001 – Quality Management Systems (certified by Moody International). ISO 9001 is the internationally accepted standard for well managed organizations that have adopted the key quality management principles to its operations to bring consistent quality products and a culture of continuous improvement.

Safe Drinking Water Act Waterlogic water treatment systems conform to the Safe Drinking Water Act (SWDA) “lead-free” amendment effective January 4, 2014.

WL500 Operating, Installation, and Service Manual

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INTRODUCTION Carefully read and follow all instructions to ensure proper and efficient operation of your WL500. Contact Waterlogic or an Authorized Waterlogic Dealer if you have any questions. Waterlogic and Authorized Waterlogic Dealers employ trained service personnel who are experienced in the installation, function and repair of Waterlogic equipment. This publication is written for use by these qualified individuals. Waterlogic encourages users to learn about products, however, we believe that product knowledge and service is best obtained by consulting Waterlogic or an Authorized Waterlogic Dealer. Waterlogic water treatment systems should be combined with selected water treatment components to create a system specifically tailored for each application by trained and qualified personnel. Products manufactured and marketed by Waterlogic and its affiliates are protected by patents issued or pending in the United States and other countries. Waterlogic reserves the right to change the specifications referred to in this literature at any time, without prior notice. Changes or modifications not expressly approved by Waterlogic could void the warranty and user’s authority to operate the equipment.

SAFETY ALERT SYMBOLS Read and follow all safety information carefully. The signal words used in this manual are selected as shown below and based on an assessment of the degree of potential injury or damage (severe or minor) and the occurrence of injury (definitely occurs or has the potential to occur) when the warning is ignored: DANGER! Indicates a situation which, when not avoided, results in death or severe injury. WARNING! Indicates a situation which, when not avoided, has the potential to result in death or severe injury; and/or severe property damage. CAUTION! Indicates a situation which, when not avoided, results or has the potential to result in minor injury; and/or minor property damage.

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SAFETY PRECAUTIONS Basic safety precautions should be followed, including the following: DANGER! If incorrectly installed, operated or maintained, this product can cause death or severe injury. Those who install, operate, or maintain this product should be trained in its proper use, warned of its dangers, and should read the entire manual before attempting to install, operate, or maintain this product. WARNING! Unit is to be used for its intended purpose as described in this manual, and untrained individuals who use this manual assume the risk of any resulting property damage or personal injury. WARNING! HOT WATER. Unit produces Very Hot Water up to 203oF. Water above 125oF can cause severe burns or scalding. Keep unauthorized people and children away from the unit to avoid accidental dispensing of hot water. Children should not use without supervision. DANGER! ELECTRICAL SHOCK HAZARD. Always unplug from power supply prior to servicing equipment to prevent electrical shock. WARNING! This system to be used for water only and is not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the system. The system is designed for the supplemental bactericidal treatment of either treated and disinfected public drinking water, or other drinking water, which has been tested and deemed acceptable for human consumption by the state or local health agency having jurisdiction. The system is designed to reduce normally occurring non-pathogenic or nuisance microorganisms only. System is not intended for treatment of contaminated water. WARNING! Dispenser Could Tip or Fall causing serious injury. Always install unit on a firm, flat, and level surface and secure the WL500 to the base cabinet with the screw provided to lock the components together. Never place heavy items on top of unit and never climb, stand, or hang on unit or storage cabinet to prevent injury and damage. DANGER! HIGH PRESSURE CO2 GAS. CO2 cylinders (tanks) contain high pressure compressed gas. Always use caution when handling and use a proper pressure regulator. Never expose tanks to temperature over 125 F and always secure the cylinder vertically. Follow all local and state transportation and safety standards. Always ensure proper ventilation. CAUTION! INDOOR USE ONLY. Do not install outdoors or where unit is in direct sunlight. Do not install where ambient temperature goes below 50F or above 97F. Avoid high humidity and moisture. Product life and performance will be impacted and warranty could be voided.

WL500 Operating, Installation, and Service Manual

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MODEL/PART DESIGNATIONS BRAND NAME

DESCRIPTION

MODEL – PART NUMBER

Waterlogic WL500 - Cold, Sparkling, Hot, Extra Hot

WL500

10-VMHCS3

F-6004-M-HCS-DT-CS-INN

AK-0005

Optional Base Cabinet for Waterlogic WL500

10-7000

AK-0007

Optional Cup Dispenser for Base Cabinet

10-7001

SPECIFICATIONS

ITEM

WL500 (w/o BASE CABINET)

WL500 (with BASE CABINET)

Water & CO2Connection

¼” Quick Connect Cold Water Temperature – Factory Set Point 41° - 5°C Cold Water Temperature (Adjustable) 34° - 54° F. (1.1° - 12.2°C) Hot Water Temperature 158° - 203° F (70° - 95°C) Programmable Recommended Service Pressure 40-60 psi (275-414 kPa) – Use Pressure Regulator Maximum Working Pressure 60 psi (414 kPa) – Use Pressure Regulator CO2 Supply Requirement Food Grade CO2 - Regulated to 35-45 psi (400 Glasses/ 1lb CO2)^ Environmental Temperature 35° - 100°F (2° - 37°C) Refrigerant Gas

R134a – 2.29 oz. (65 grams) - Hi (280 psi) Low (90 psi)

R134a Pressures

High (230 psi), Low (90 psi)

ITEM

WL500 (w/o BASE CABINET)

SHIPPING SPECIFICATIONS

Width/Depth/Height

#

Weight – Dry (w/o packaging) Shipping Information (length x width x height) Shipping Weight – Dry

17 in. x 18 in. x 18.5 in.

#

65 lb. (29.5 kg) 20 in. x 22 in. x 22 in. 8 units per pallet 70 lb. (32 kg)

WL500 (with BASE CABINET) 17 in. x 18 in. x 49.25 in.

100 lb. (45.4 kg) AK-0005 33 in. x 18 in. x 10 in. AK-0007 32 in. x 12 in. x 7 in. AK-0005 35 lb. / AK-0007 9 lb.

ELECTRICAL SPECIFICATIONS ELECTRICAL SUPPLY

120V/60Hz

15 Amp Service

+

COMPONENT

POWER (approximate)

AMP DRAW (approximate)

Heater

500 Watts

4.2 Amps

Compressor

210 Watts

1.75 Amps

Fan Motor

18 Watts

0.15 Amps

UV Lamp System

18 Watts

0.15 Amps

Pump

26 Watts

0.22 Amps

WL500 TOTAL

772 Watts

6.47 Amps

#WL500 is 18.5 in. tall and may not fit between countertops and cabinets - Check installation to ensure adequate clearance. ^400 12oz Cups of Premium Sparkling Water per pound of CO2 under normal conditions. +G F I recommended - See Installation Instructions.

WL500 Operating, Installation, and Service Manual

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OPERATING INSTRUCTIONS

The above picture shows front LCD display and control panel for the Waterlogic WL500 . Button

Operational Use

Programming Mode

1

Select Cold Water

Scroll the Menu Down

2

Select Sparkling Water

Scroll the Menu Up

3

Select Hot Water

4

Select Extra Hot water

Main Dispense Button (larger -not shown above) For Cold Water:

Dispense Selection

Enter (select) an Option on the Menu Escape to Main Menu/Exit Programming Mode N/A

Press Cold (Button 1) followed by the Main Dispense Button.

For Sparkling Water: Press Sparkling (Button 2) followed by the Main Dispense Button. For Hot Water:

Press Hot (Button 3) followed by the Main Dispensing Button.

For Extra Hot Water: Press Extra Hot (Button 4), wait approximately 30 seconds. Then press Hot (Button 3) and the Main Dispensing Button. This procedure will raise the hot water temperature approximately 2o F. Repeating the process over again will raise the temperature about 2o F more until the desired temperature is reached up to a maximum limit of 203o F. NOTE: Default selection mode is Cold Water. Selection will return to default after 3 seconds of inactivity. The default selection can be programmed to Cold or Sparkling. See Programming section of this manual. WL500 Operating, Installation, and Service Manual

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WL500 PRINCIPLES of OPERATION It will take the WL500 approximately 10 minutes to heat 1.6 liters of water in the hot circuit and 45 minutes to chill the 4 liters of water in the cold circuit to set point temperatures after all tanks have been properly filled. The WL500 has two cold tanks; a 2 liter UV Cold Tank and a 2 liter Sparkling Cold Tank which is separated by a baffle/divider plate that isolates a 1 liter Sparkling Water Chamber from a 1 liter Pre-Chill Chamber within.

WL500 PRINCIPLES of OPERATION LAYOUT UV Cold Tank

Sparkling Cold Tank

1 Liter

Sparkling Chamber UV Chamber 2 Liter Pre-Chill Chamber 1 Liter

Pump Drain

Dispensing Cold Still Water from the WL500 The WL500 defaults to cold water selection when idle. “COLD” will appear on the display and cold water will be dispensed when the Main Dispense Button is pressed. Selecting COLD (Button 1) and then pressing the Main Dispense Button opens Solenoids 2 and 4, which allows supply water to push into the Pre-Chill Chamber of the Sparkling Cold Tank. Pressurize feed water pushes into the bottom of the prechill chamber and forces pre-chilled water through the tall draw tube into the bottom of the UV Cold Tank. UV treated, cold, still water is forced out through the tall draw tube, through Solenoid 4, out the faucet of the dispenser. When the main dispense button is released, both Solenoid 2 and 4 will close, thus stopping cold, still water output. The WL500 is a pressure fed unit and output is dependent on supply. WL500 Operating, Installation, and Service Manual

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Dispensing Hot Water from the WL500 To dispense hot water, select the small HOT (Button 3) and release. HOT will appear in the display, and press the Main Dispense Button. This will open the hot input solenoid (Solenoid 1– not shown above) and allow hot water to dispense through the faucet. The WL500 can be programmed to default back to COLD or Sparkling after 3 seconds of inactivity as a safety feature to prevent accidental dispensing of hot water. Dispensing Extra Hot Water from the WL500 Typically, the WL500 hot water temperature is set to 189o F. In some cases, extra hot water is desired for making soups and teas. To temporarily raise the hot water temperature, users can depress and release the EXTRA HOT select button (button 4). The word HEATING will appear in the display for 10seconds, which will raise the hot water temperature about 2 degrees. If the user presses the EXTRA HOT select button again after 30-seconds have expired, the word HEATING will appear in the display, and the temperature in the hot tank will be raised another 2o F. Eventually, as the process is repeated, the hot tank temperature will reach up to 203o F, and the extra heating will be disabled. At this point, 203o F hot water can be dispensed from the WL500, which is a desired temperature for soups/teas. The WL500 will return to the hot temperature set point after the extra hot water is dispensed. Dispensing Premium Sparkling Water from the WL500 To dispense sparkling water, press and release Sparkling (Button 2). SPARKLING will appear in the display. From this point, the user has 3-seconds to press the Main Dispensing Button for Premium Sparkling Water. The unit will default back to COLD water after 3 seconds unless the Default Set is changed to Sparkling. (See Programming Section) When the Main Dispensing Button is pressed, Solenoid 5 will open, and the CO2 gas supply from the bottle will push sparkling water out of the sparkling water chamber to the faucet. The CO2 supply is what forces sparkling water out of the sparkling chamber. The sparkling water chamber is 1 liter in size and a maximum of 1 liter of sparkling water can be dispensed to the glass at a time. Once the sparkling tank empties of sparkling water, only CO2 gas will dispense to the glass. At this point, the main dispensing button must be released to allow the WL500 to make another batch of Premium Sparkling Water. When the Main Dispensing Button is released, Solenoid 2 and 3 will open, and the Booster Pump will start the Mizzling Process. The Booster Pump will draw cold, still water from the Cold Tank, forcing that water through Solenoid 3 and the check valve into the spray header inside of the sparkling chamber. The spray will enter the sparkling chamber as a fine mist that will absorb the CO2 gas that is present in the chamber. Once the sparkling tank fills with water, the level probe mounted in the top of the sparkling tank will detect the water and signal the PCB to shut down the booster pump, as well as close Solenoid 2 and 3. Note that the booster pump can supply this spray up to approximately 70 psi, and if the CO2 gas pressure is too high, the booster pump will not be able to overcome the gas pressure, and will “dead-head”. If the booster pump runs for 10 minutes without a signal from the level sensor, the PCB will shut down the sparkling water process and signal a NO WATER SUPPLY FAULT will be displayed.

WL500 Operating, Installation, and Service Manual

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Once the level sensor detects the tank is full of water, the PCB will shut down sparkling water generation (Mizzling Process). The WL500 will return to the COLD default selection after 3 seconds. Cold and Hot water can be dispensed while sparkling water is being generated. The sparkling water generation will stop as soon as sparkling water is dispensed or the chamber fills. The WL500 will make 1 liter (34 ounces) of sparkling water in approximately 1 minute, 20 seconds. Typically, users will only dispense up to ½ liter (17 ounces) of sparkling water at a time, and the WL500 takes about 40 seconds to regenerate sparkling water tank accordingly. Waterlogic WL500 produces Premium Sparkling Water which is made in a batch and contains a fine, dense carbonation as compared to some “soda water” products. Optimal sparkling water is generated with cold water under 46o F. WL500 Sparkling Level Sensor Probe requires inspection and service. See Service Section. WL500 Sleep Mode The WL500 has programmable sleep mode. When sleep mode is ON the WL500 will shut down the heater circuit to conserve energy after the machine is idle for 3 hours. The heater circuit will awake once any button is depressed and it will reheat the hot tank to set point temperature. “SLEEP MODE” will be displayed. Always check Sleep Mode setting if unit does not produce hot water as expected. WL500 UV Protection The Waterlogic WL500 contains a germicidal ultraviolet (UV) lamp that sterilizes water in the cold tank and requires annual replacement. The WL500 has a UV CDS Sensor located in the Cap of the UV Tank. UV Fault Mode Protection will alert the user with a 20 second audible alarm and display UV FAULT on screen when UV light is not detected. UV Fault Mode Protection will shut off cold/sparkling water to avoid potentially dispensing unsafe water.

WL500 Operating, Installation, and Service Manual

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Water In

1 Liter Pre-Chill Tank

WL500 FLOW DIAGRAM

WL500 Operating, Installation, and Service Manual

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PROGRAMING MENU AND INSTRUCTIONS Menu

Options

Brief Description

Cold Temp Set

3° - 12°C

The cold temperature can be set between 3°C and 12°C or 37°F and 54°F, depending on which units are selected (°C or °F) in the F/C option.

37° - 54°F

Recommended/Default Setting is 5°C/41°F.

Hot Temp Set Temp Display

70°C - 95°C 158°F - 203°F Static Ranging 3 minutes

UV Timer

10 minutes Constant

F/C

Language

Flow Counter

Filter Timer

Filter Life Sleep Mode Default Set Reset

The hot temperature can be set between 70°C and 95°C or 158°F and 203°F, depending on which units are selected (°C or °F) in the F/C option. Recommended/Default Setting is 87°C/189°F. The display indicates the STATIC (SET POINT) temperature. Default The display indicates the ACTUAL tank temperature The UV lamp lights every time you take a drink of cold water, and stays on for 3 minutes. Recommended/Default Setting is 3 minutes The UV lamp lights every time you take a drink of cold water, and stays on for 10 minutes. The UV lamp stays on when power is on. Not Recommended o

°F

Temperatures are displayed in degrees Fahrenheit. Default is F

°C

Temperatures are displayed in degrees Centigrade.

English

The display will read in English. Default is English

Spanish

The display will read in Spanish

French, Etc…

The display will read in French, and many others…

Liters (4000-9000)

DO NOT USE. “NO WATER SUPPY” Fault will occur. Use Filter Timer Instead.

Gallons (10003000)

DO NOT USE. “NO WATER SUPPY” Fault will occur. Use Filter Timer Instead.

3 months

Timer for Filter Life set at 3 months. Displays “Change Filter” after 3 months

6 months

Timer for Filter Life set at 6 months. Displays “Change Filter” after 6 months

9 months

Timer for Filter Life set at 9 months. Displays “Change Filter” after 9 months

None

On

Timer for Filter Life is turned off. Default is None Indicates amount of water flowed(gal/liters) or days elapsed since last reset Ensure Filter Timer is enabled and Filter Life indicates DAYS Shuts heater down (hot water) if not used in 3 hours. – Default Sleep is ON

Off

Hot water remains powered indefinitely.

Cold

Defaults Display & Dispense Selection to Cold after 3 seconds. Default is Cold

00 DAYS

Sparkling OK?

Defaults Display & Dispense Selection to Sparkling after 3 seconds. Resets the Filter Life to zero. Confirm by selecting Button 3 (Hot) to Save and Exit. This resets the timer.

WL500 Operating, Installation, and Service Manual

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PROGRAMMING INSTRUCTIONS Access the programming menu by depressing Buttons No. 1 and No. 2 simultaneously for three seconds until the Password Message appears on the display: Password * * * * PASSWORD IS: 1 1 1 1 Press Button No. 1 until the number 1 is displayed Press Button No. 2 to move to next field Press Button No. 1 until the number 1 is displayed Press Button No. 2 to move to next field and continue…until all 4 fields display 1 1 1 1 Press Button No. 3 to enter the password and access the programming mode. Note: Unit will exit programming mode if no buttons are pressed within 5 seconds and return to display mode. Programming Example: Change Language 1. 2. 3. 4. 5. 6.

Press Buttons No. 1 and No. 2 for three seconds until “Password ****” appears on the display. Enter 1 1 1 1 Password as shown above. Press Button No. 2 repeatedly to scroll through the menu until the option “Language” appears on the display. Press Button No. 3 to select the Language option. Press Button No. 2 repeatedly to scroll down through the languages until Spanish is displayed). Press Button No. 3 to select “Spanish.” This saves the selection. Press Button No. 4 to exit programming mode.

Programming Example: Change Language and Lower Cold Temp 1. Press Buttons No. 1 and No. 2 for three seconds until “Password ****” appears on the display. Enter 1 1 1 1 Password as shown above. 2. Press Button No. 2 repeatedly until the menu scrolls to the option “Language” on the display. 3. Press Button No. 3 to select the Language option. 4. Press Button No. 1 repeatedly to scroll up through the language. (Spanish, French, English, and others). 5. Press Button No. 3 to select “English.” 6. Press Button No. 1 repeatedly until the menu scrolls up to the option “Cold Temp Set” on the display. 7. Press Button No. 3 to select the “Cold Temp Set” option. 8. Press Button No. 1 repeatedly until “39F” is displayed. 9. Press Button No. 3 to select “39F.” 10. Press Button No. 4 to exit Programming mode.

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WL500 QUICK START GUIDE Critical Requirements Establish Food Grade CO2 Supply and regulate to 35-45 psi. This will produce optimum sparkling water and CO2 concentration when combined with 46 F degree or cooler water. Regulate the Water Supply to 40–60 psi. ALWAYS use a pressure regulator. 1) Prior to setting the WL500 machine, open the knock-out on the back panel of the base cabinet to allow running the CO2 pipe from the base cabinet to the WL500 machine. 2) Unpack the WL500 and set on top of base cabinet so that the side panels of the machine align with the side panels of the base cabinet. 3) Secure the WL500 to the base cabinet using the bolt provided in the base cabinet. Note that the connection point is accessed from the underside of the base cabinet. The bolt threads into the WL500 base plate and locks the unit together. 4) Install a regulator onto a 5lb or 10lb food grade CO2 bottle and purge some gas from the bottle. Regulate output to 35-45 psi. Close the regulator outlet valve, and secure in the base cabinet. 5) Route a ¼-inch pipe from the outlet fitting of the CO2 regulator through the knock-out up to the CO2 IN bulkhead fitting on the back of the WL500.

Mounting Bolt Here

6) Slowly open and supply CO2 to the WL500 prior to establishing water supply and power. 7) Establish 40–60 psi 0.5 gal/min or greater potable water supply. Leak Protection is recommended. 8) Supply power to the WL500, and turn on the RED power switch (GREEN power switch MUST remain OFF until the WL500 tanks are filled or hot tank overload will trip). 9) Fill the hot, cold, and sparkling tanks by dispensing until water flows from each. The sparkling tank will self-fill after the cold tank is filled. Once tanks are full, turn on the green power switch to allow the heating and chilling systems to function. 10) Regenerate the sparkling tank by dispensing the initial batch of 1 liter from the chamber. Remember that the water in the cold tank needs to be cold (below 46 F) to make premium tasting sparkling water.

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PRE-INSTALLATION PROCEDURES DANGER! ELECTRICAL SHOCK HAZARD. Only qualified personnel who have read and understand this entire manual should attempt to install, or service this unit, failure to do so could result in death or serious injury. DO NOT plug into an electrical supply until specifically instructed. WARNING! ALWAYS SANITIZE BEFORE USE. Sanitize before use to eliminate any potential microbiological contaminates. Materials Needed: • Personal Protective Equipment. Rubber or Nitrile Safety Gloves and Protective Eyewear • Phillips Screwdriver. Temperature Gauge. • Water Pitcher or Container to collect water from the faucet • 5 gallon container or drain basin • Sanitizer - Household Bleach (5.25% Sodium Hypochlorite) or Citric Acid Based Cleaner • ¼” Plastic Tubing, at least 4 feet in length, and assorted ¼” quick connect fittings. • TDS Meter and Test Strips for measuring chlorine. - Optional • 1/8 NPT Female Thread to ¼” Compression Fitting (Used to connect hose to drain fittings) 1. Unpack the Waterlogic WL500 and check exterior for damage. WARNING! WL500 IS HEAVY. Use proper lifting aids and handling techniques to avoid injury. Use assistance as single person lift could cause injury. Always drain before handling and transporting and handling to reduce the weight of the unit. 2. Remove the Retaining Screw that is located directly in front of the faucet nipple. Refer to Figure 1. Removing this screw will allow access to the inside serviceable components (filters and UV lamp). 3. Open the front hatch cover by lifting up and hinging outward. Front hatch cover can be removed by carefully squeezing panel base and pulling over hinge pins. Flush Filters CAUTION! FILTER FLUSH REQUIRED. WL350’s are not supplied with filters. Filters should be configured to optimize your system. Filters need to be configured and specified to do the job given the local water conditions, usage, maintenance schedule, and placement restrictions. In order for our filters to perform as represented and to provide the best quality water possible, it is essential that filters be replaced periodically. The frequency of filter changes depends upon your water quality and your water usage. For example, if there is a lot of sediment and/or particles in your water, then you will have to change your filters more frequently than a location with little to no sediment. Be sure to replace your filters whenever you notice a decline in the performance, whether it is a drop in flow rate and/or pressure or an unusual taste in the water. WL500 Operating, Installation, and Service Manual

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4. Flush thoroughly per filter manufacturers’ recommendation with fresh water to drain. 5. Once flushed, install the filters. Following the flow direction on the filter. NOTE: Filters should not be flushed prior to 24 hours before installation to limit Microbial Growth. Sanitizing Sanitize using a household bleach solution or other approved cleaner throughout the cold and sparkling water circuits. Follow all instructions on the sanitizer and flush with fresh water through the faucet until odor and taste is acceptable. WARNING! USE PROPER PERSONAL PROTECTIVE EQUIPMENT Always ensure proper ventilation and use proper personal protective equipment such as gloves and eye protection when using chemicals. Refer to Material Safety Data Sheet for specific requirements of each chemical product. Take all necessary precautions to prevent sanitizer from contacting eyes, clothing, and any other surfaces in could damage (carpets). 6. Remove the UV Cover Plate and set aside – 2 Screws. 7. Disconnect the UV Lamp harness and carefully remove the UV Lamp from the quartz sleeve. CAUTION! UV SYSTEM IS FRAGILE. Never handle the UV System with bare hands. UV Lamp and quartz sleeve must be free of oils and contaminants to ensure proper operation. 8. Remove UV Sensor from the side of the cold tank/quartz sleeve retaining cap. 9. Unscrew cold tank/quartz sleeve retaining cap and remove the quartz sleeve. This may require top cover to be removed to access properly and facilitate removal. 10. Mix ½ gallon of sanitizer per directions or use Bleach Solution (1 teaspoon = 1/6 oz. = 5 ml = ½ cap full) of household bleach (Sodium Hypochlorite 5 - 10% Concentration) with 1/2 gallon of water. Always ensure sanitizer is compatible with stainless steel and acetal plastic. 11. Pour sanitizer solution into cold tank thru funnel or spout. You may add concentrated sanitizer (½ cap bleach) directly into empty cold tank instead of premixing. 12. Inspect and clean quartz sleeve and O-ring. Reinstall the quartz sleeve and quartz sleeve retaining nut. Tighten firmly to ensure proper seal. Over-tightening can cause damage. 13. Reinstall the UV Lamp and UV Sensor. Take care not to touch with fingers. 14. Connect 40-60 psi regulated, potable water supply to the water inlet bulkhead fitting located on the back of the unit. Turn on water supply and check for leaks. 15. Connect CO2 gas line to WL500 bulkhead inlet fitting. Regulate to 35-45 psi. Turn on CO2. WARNING! HIGH PRESSURE CO2 GAS. Use/Handle in accordance with all safety standards. DANGER! ELECTRICAL SHOCK HAZARD. WL500 Operating, Installation, and Service Manual

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Do not plug in unit unless qualified. Only qualified personnel who have read and understand this entire manual should attempt to install or service this unit. 16. Connect WL500 to power, and turn I=ON the Red Power Switch. CAUTION! NEVER TURN ON HEATER BEFORE FILLING HOT TANK. Green Compressor/Heater Switch must be in the O=OFF position while the hot tank is empty. Damage could occur within one minute and the overload (high limit) will require manual reset if heater is turned on with an empty hot tank. Fill the Cold Circuit with Sanitizer 17. Wait 10 seconds for the unit to perform its diagnostics checks, depress the main dispensing button on the front control panel until cold water/sanitizing solution comes out the faucet. NOTE: Container and drain basin will be required to catch the water from the faucet. WARNING! Use Personal Protective Equipment. Gloves and Eye Protection Required. The first 2 or 3 gallons of water will contain concentrated sanitizer. Use extreme care! Fill the Sparkling Chamber with Sanitizer 18. The sanitizer solution will be injected into the sparkling tank by the booster pump once unit is turned on and the cold tank is full. Dispense 1 liter of sparkling water into container and let sparkling chamber regenerate to ensure the sparkling tank is full of sanitizer. CAUTION! USE SANITIZER COMPATIBLE WITH STAINLESS STEEL AND ACETAL PLASTIC. Do not allow the sanitizer solution to remain in the system for more then 10-15 minutes unless otherwise directed by the sanitizer manufacturer. Flushing the Sanitizer from the Machine 19. Place a pitcher, catch basin, or other container under the faucet of the WL500. 20. Flush the Cold Tank. Run several gallons of water through the faucet by dispensing cold water to dilute and remove the sanitizer from the cold circuit. You can use chlorine test strips to evaluate the water. Once the sanitizer odor/taste has been flushed out of the cold side of the machine, move to the sparkling circuit. 21. Flush the Sparkling Chamber. Dispense sparkling water until only gas comes out. Let the sparkling tank regenerate. This should take approximately 1 minute, 20 seconds. Listen for the booster pump to turn off. Repeat the sparkling water regeneration until the sanitizer odor/taste has been flushed out. 22. The sanitization process for the Cold and Sparkling Circuits is now complete.

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Fill the Hot Tank 23. Press the Hot Button (Button 3), followed by the main dispensing button to fill the hot tank. Water will dispense from the faucet once the hot tank is full. Flush until water is clear. WARNING! HOT CIRCUIT IS NOT SANITIZED. WATER MUST EXCEED 171o F Water in the hot circuit is not sanitary until the temperature over 171oF for 5 minutes. Do Not Ingest and avoid contact until heater is turned on for at least 5 minutes. UV System Functional Test WARNING! ULTRAVIOLET RADIATION. Protect your skin and eyes against ultraviolet rays. Never look directly at an operating UV light. Disconnect before removing. 24. Dim or shield the overhead lights and peer into the machine, on top of the cold tank, at the UV connector and retaining cap. The blue glow indicates that the lamp is lit. 25. Find the white wires delivering power to the top of the lamp assembly. Follow the wires back until the electrical connector is found. Disconnect the electrical connector and verify that the UV lamp alarm annunciates. 26. Reconnect the UV lamp wire connector, and cycle the red power switch to clear the alarm. Compressor Test 27. Switch on the green power switch (turns on the compressor and heater). Always ensure tanks are full of water before turning on the heater or the overload (high limit) will open and require manual reset. Once the compressor starts, the fan condenser also will start. Verify the fan has started by feeling for the discharge of air at the rear grill of the machine. Heat exchange is a signal that the refrigeration system is working. 28. Monitor the cold tank temperature on the front display of the unit by changing the Temp Display to RANGING. It will take about 45 minutes for the unit to chill down to the default set point temperature of 41°F assuming ambient inlet water of 75oF. 29. Once the machine reaches its target temperature, the compressor and fan will shut off. Draw a glass of cold water and verify it is has been chilled to proper temperature. Heater Test 30. Always ensure tanks are full of water before turning on the heater or the overload (high limit) will open and require manual reset. It will take the heater approximately 10 minutes to heat the water from ambient 75°F to the factory set point of 189°F. You can monitor the hot tank temperature by selecting the hot button when the Temp Display is RANGING. Dispense a cup of hot water to ensure the temperature/odor/taste is acceptable. WARNING! VERY HOT WATER CAN BURN OR SCALD. Hot water should be dispensed carefully into insulated container to avoid injury. Drain the WL500 for Transport 31. Drain the WL500 for transportation per the Draining Instructions in this manual. WARNING! STORE UNIT EMPTY. ALWAYS SANITIZE BEFORE REUSE. The unit must be completely drained and sealed before storing to avoid stagnation and reduce microbiological contamination (potential bacterial growth). WL500 Operating, Installation, and Service Manual

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WL500 Draining Instructions WARNING! WL500 IS A HEAVY OBJECT. Use proper lifting aids and handling techniques to avoid injury. Use assistance as single person lift could cause injury. Always drain before handling to reduce weight. Draining Notes There are 3 tanks and a booster pump circuit that must be drained in the WL500. The cold still water circuit of the WL500 consists of a 2 liter cold tank, a 1 liter pre-chill chamber and a booster pump circuit that is sealed and must be vented to drain. The booster pump will have some water in the circuit that must be purged to remove it. The sparkling chamber does not have a vent or drain port and must be dispensed until empty (pushing CO2 gas only out of the faucet) to clear the water from the sparkling chamber. It is critical to clear the cold still water before draining the sparkling chamber to ensure the pump does not inject water back into the sparkling chamber. The hot tank has a drain port and is the only tank that is open to atmosphere through the vent and faucet. Prior to draining the hot tank, turn off the green compressor/heater switch, and dispense 2 liters of hot water from the machine. As hot water is dispensed from the faucet of the unit, colder water will be introduced into the hot tank. Since the green power switch is turned off, the heater will not energize and heat the incoming tap water. Following this precaution prevents exposing personnel and equipment (drains, catch basin, etc.) to scalding hot water. Disable Cold and Hot Tanks 1. Turn off the green power switch to disable the heater and compressor. 2. Dispense 2 liters of water through the hot tank to cool the water temperature in the hot tank and avoid burns. WARNING! VERY HOT WATER CAN BURN OR SCALD. Hot water should be dispensed carefully into insulated container to avoid injury. Turn off Water Supply and Bleed Water Pressure 3. Isolate the unit from feed water by turning off the supply. 4. Dispense cold still water to relieve any pressure built up in the system. 5. Remove the water supply line from the unit. 6. Install dust cap or plug into water supply line bulkhead fitting. Drain the Cold Still Water Tanks and Circuit 7. Open front hatch panel by unscrewing the retaining screw in front of the faucet until it is flush with the faucet. Slide front hatch panel up and out. 8. Remove the UV light cover plate and access the UV lamp and quarts sleeve. WARNING! ULTRAVIOLET RADIATION. Protect your skin and eyes against ultraviolet rays. Never look directly at an operating UV light. Disconnect UV lamp before removing. WL500 Operating, Installation, and Service Manual

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9. Unplug the UV lamp and remove UV lamp. 10. Remover the UV indicator sensor from the quartz sleeve retaining nut. 11. Unscrew the quartz sleeve retaining nut and remove quartz sleeve to vent the cold circuit. 12. Remove the cold tank drain line cap and drain the 2 liters into a container. 13. Remove the pre-chill drain line cap and drain the 1 liter of water from the pre-chill chamber and the booster pump circuit. 14. A total of 3 liters of cold still water will drain from the unit. Drain the Sparkling Water Chamber 15. Dispense all sparkling water out of the sparkling chamber through the faucet of the WL500 into the drip tray (holds 1.5 liters) or other container until only CO2 gas is dispensed. The sparkling chamber holds a maximum of 1 liter of water. 16. Release the dispense button and let the booster pump cycle on to inject any remaining water from the still water feed circuit and pump into the sparkling tank for 30 seconds. 17. Dispense sparkling water to clear any remaining water from the sparkling tank through the faucet until only CO2 gas is coming out. 18. Turn off the red power switch. This will kill power to the pump ensuring that no water is injected back into the sparkling chamber and shut off the all solenoid valves. CO2 should stop dispensing. 19. Turn off the CO2 gas supply at the bottle (screw shut off valve all the way in). 20. Release gas pressure in the sparkling tank by opening (flipping up) the Pressure Relief Valve (PRV) on top of the sparkling chamber to vent the system. May remove top cover to access. 21. Remember to close the Pressure Relief Valve once all pressure is relieved. 22. Remove the CO2 supply line from the unit. 23. Install dust cap or plug CO2 gas inlet bulkhead fitting. Drain the Hot Water Tank 24. Remove the hot tank drain cap from the rear of the unit. 25. Drain 1.6 liters of hot water into suitable container. Reassemble the Unit 26. Reinstall all drain caps. 27. Reinstall the quartz sleeve. WL500 Operating, Installation, and Service Manual

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28. Reinstall the quartz sleeve retaining cap firmly. Do not over tighten O-ring seal. 29. Reinstall the UV lamp. Be careful not to touch UV lamp surface as oils from your hands can cause dark spots and impact the performance of the system. Always wipe off lamp with alcohol wipe or equivalent if needed. Ensure lamp wires are not crossed and never force lamp into the sleeve to avoid damage. 30. Reconnect UV lamp. 31. Reinstall the UV sensor into the retaining cap. 32. Reinstall top cover and the UV lamp cover plate. 33. Ensure the front display PCB ribbon connectors are securely attached and completely seated to avoid problems. 34. Close front hatch panel and tighten the locking screw to secure.

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INSTALLATION PROCEDURES Safety and Installation Guidelines Ensure all Local, State, and Federal Laws and Codes including health and safety guidelines are met when installing Waterlogic Equipment. Only qualified service technicians should attempt installation and service of Waterlogic Equipment. WARNING! ELECTRICAL SHOCK HAZARD. Always unplug (isolate from power supply) to prevent electrical shock except where electrical tests are specified. WARNING! IMPROPER SUPPLY OR CONNECTION CAN RESULT IS RISK OF SHOCK. Connect to a 15 amp 120V 60Hz properly grounded outlet (GFI is recommended). Ensure polarity is correct and always use a 3-prong outlet. Consult a qualified electrician if you have any questions. WARNING! USE ONLY Waterlogic SUPPLIED POWER CORD (EL-5001-A). Locate system within 5 feet of power supply. Never use an extension cord or adapter. Do not use a damaged power cord or plug. Keep power cord out of heavy traffic areas and away from heat sources. Do not, under any circumstances, remove ground prong or alter the power cord. Never pull the power plug from the outlet with a wet hand or allow the plug to get wet. Failure to use the supplied power cord will void UL Certification and Warranty. CAUTION! INDOOR USE ONLY. Never exposed to direct sunlight, heat sources, or ambient air temperature above 97F (36C) or below 50F (10C). Install indoors and keep unit away from excessive humidity. Never expose to freezing temperatures. Ensure there is adequate clearance around the unit to allow refrigeration system condenser to dissipate heat. Warmer environments require more clearance around the unit. Minimum clearance around all surfaces of the machine is 2-inches. Installs where the ambient temperature exceed 80F, require a minimum of 4-inches clearance for proper heat dissipation and efficient operation. CAUTION! USE A WATER PRESSURE REGULATOR. Waterlogic will not be responsible for injury or damage caused by excessive water pressure. Operating pressure must be 40 psi to 60 psi. Be aware any of potential pressure surges caused by building/municipal pumping stations. CAUTION! USE UV STABLIIZED SUPPLY LINES. Feed the unit with a potable ambient or cold water supply only. Feed water over 105 F (40C) can damage the treatment components. Water block devices and external leak detectors are strongly recommended. Locate the unit as close to the water supply and the electrical connections as possible. WARNING! HIGH PRESSURE CO2 GAS. Use/Handle in accordance with all safety standards. WARNING! STORE UNIT EMPTY. ALWAYS SANITIZE BEFORE USE. The unit must be completely drained and sealed before storing to avoid stagnation and reduce microbiological contamination (potential bacterial growth). Sanitize before use to eliminate any potential microbiological contaminates WL500 can be combined with RO Filtration Systems. RO will require a drain connection. Refer to all applicable plumbing codes and standards in your area for these requirements (air gap connections and back flow prevention may be necessary). WL500 Operating, Installation, and Service Manual

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Pre-installation and sanitization procedures as prescribed in this manual must be performed before installing the WL500. Always install indoors and place the Waterlogic WL500 on a firm, flat and stable surface. Attach the water supply line to the 1/4” feed water inlet bulkhead fitting on the back of the unit. Waterlogic requires the use of a water pressure regulator. Water feed pressure must be between 4060 psi. Turn on the water supply and check for leaks. 1. Check to ensure that both the red and green power switches are in the O=OFF position. NOTE: Switches have internal LED that illuminates when placed in I=ON position. 2. Connect the power cord to the back of the Waterlogic WL500 and to a 120 Volt supply. 3. Turn the Red Power Switch to I=ON position. CAUTION! NEVER TURN ON HEATER BEFORE FILLING HOT TANK. Green Compressor/Heater Switch must be in the O=OFF position while the hot tank is empty. Damage could occur within one minute and the overload (high limit) will require manual reset if heater is turned on with an empty hot tank. 4. Prime the Cold Circuit. Holding a container under the dispensing faucet, press and hold the main dispensing button until a continuous flow of water is obtained. Once a continuous flow is obtained, release the dispensing button. Cold tanks are now full. 5. Prime the Hot Tank. Holding a container under the dispensing faucet, press the hot button (Button 3) followed by the main dispensing button until a continuous flow of water is obtained. Once a continuous flow is obtained, release the main dispensing button. Hot tank is now full. 6. Prime the Sparkling Circuit. Holding a container under the dispensing faucet, press the sparkling button (Button 2) followed by the main dispensing button until all water is dispensed and a continuous flow of gas is obtained. Once a continuous flow of gas is obtained, release the main dispensing button and the Sparkling tank will regenerate itself. 7. Verify that the UV lamp operates as expected (no alarm annunciated on the display). WARNING! ULTRAVIOLET RADIATION. Protect your skin and eyes against ultraviolet rays. Never look directly at an operating UV light. Always disconnect before removal. 8. Press the cold button and dispense cold water into the drip tray to test the alarm. Ensure that the drip tray alarm will sounds for 15 seconds, Drip Tray Fault is present on the LCD display, and the unit cuts off water supply. Empty the drip tray and wipe dry. While the drip tray is unattached from the front panel dry the alarm sensor connectors. Carefully install drip tray to avoid damage to the metal sensor clips. Do not jam drip tray back into the unit and make sure it is properly seated. 9. Move the Waterlogic WL500 into its final operating position. Be sure that a minimum of 2” clearance is maintained around both the sides and the back of the unit. This is important to allow proper airflow and heat exchange of refrigeration system. WL500 Operating, Installation, and Service Manual

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10. Level unit using the adjustable feet to level if necessary. Never install on incline. 11. Turn the green compressor switch to I=ON position. Check for fan and compressor operation. This can be done by listening to the unit when the green compressor switch is turned on and/or visibly checking the fan. All tanks must be full. 12. Change the Temp Display to Ranging to monitor the cold and hot water temperatures in the tanks. After 15 minutes, the cold water should drop approximately one degree every 1-1/2 minutes. The hot water will heat rapidly and should reach set point in 10 minutes. 13. When the unit has reached its Hot Temp Set Point, the heater will cycle off. When the unit has reached its Cold Temp Set Point Temperature, the compressor will cycle off. 14. Once the unit is at the target temperature(s), sample the water to ensure water meets expectations and additional rinsing or adjustment is not required. 15. Regenerate the sparkling water by dispensing until a continuous flow of gas is obtained and release to let the pump inject cold water (below 46O F) into the chamber. This provides Premium Sparkling Water. Sample the sparkling water to ensure it meets expectation. 16. Check the unit for any leaks. External Leak Protection is always recommended. 17. If you choose, reconfigure the temperature display back to the original Static setting and Verify Default Program Settings (refer to Programming Instructions): • Cold Temp Set = 41°F – Do not turn down as it may freeze the sparkling chamber. • Hot Temp Set = 189°F – May need to be adjusted downward at high elevation. • Temp Display = Static – Display’s set point temperatures • UV Timer = 3 minute - do not recommend using constant • F/C Set = F -Fahrenheit Temperature Display • Language = English • Flow Counter = Disable by Using Filter Timer. DO NOT USE. See Filter Timer Note • Filter Timer = NONE - See Filter Timer – Programming Note below • Filter Life = 00 Days. Ensure it displays “Days” to confirm Filter Counter is disabled. • Sleep Mode = On – Unit comes set with Sleep Mode On Filter Timer - Programming Note: Always enable the Filter Timer by selecting 3, 6, 9 Months or NONE. Enabling the Filter Timer will disable the Flow Counter and the Filter Life will be displayed in Days rather than Gallons. CAUTION! NEVER ENABLE THE FLOW COUNTER. A” NO WATER SUPPLY” Fault will occur if the Flow Counter is Enabled.

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SERVICE REQUIREMENTS WARNING! Read and understand the contents of this manual before attempting to service WL500. Failure to follow the instructions in this manual could result in death, serious personal injury, or severe property damage. Only trained and qualified technicians should attempt to install, maintain, or service Waterlogic Equipment. 1. Visually inspect all electrical and water connections for signs of wear or damage. DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. Unplug before inspection and service. 2. Waterlogic recommends changing the UV Lamp every 12 months. WARNING! ULTRAVIOLET RADIATION. Protect your skin and eyes against ultraviolet rays. Never look directly at an operating UV light. Disconnect before removing UV Lamp. CAUTION! UV LAMPS ARE HAZARDOUS. Lamps are considered Hazardous Waste and must be disposed of accordingly. Refer to Product MSDS sheet for details. 3. Clean the quartz sleeve that surrounds the UV lamp with a non-abrasive cloth, descaling solution, or ultrasonic bath if needed when changing UV lamps. CAUTION! UV SYSTEM IS FRAGILE. Never handle the UV lamp or Quartz Sleeve with bare hands. UV Lamp and quartz sleeve must be free of oils and contaminants to ensure proper operation. Use a soft non-abrasive cloth to clean. Inspect the Quartz Sleeve O-ring for wear or damage and replace as necessary. 4. Test UV lamp and UV sensor (CDS) is working by removing the sensor from the retaining nut and covering the end to produce an audible alarm (continuous beep) and “UV Fault” on the display. 5. The filters should be replaced every 6 months, or 2000 gallons, whichever comes first. Local water conditions will dictate your exact filter requirements and service intervals. Flush 5 gallons of water through the filters to rinse carbon fines. Do not rinse the filters through the unit solenoid valve(s) and tanks if at all possible to avoid contamination. 6. Reset Filter Life Timer if enabled. See programming instructions for details. 7. WL500 sparkling tank has a level sensor probe that needs to be maintained and descaled at every filter change. WARNING! HIGH PRESSURE COMPRESSED GAS HAZARD. Isolate CO2 gas supply and relieve pressure in tank by opening PRV (pressure relief valve) before attempting to remove the level sensor probe or any other component under pressure.

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8. Ensure there is adequate (minimum of 2”) clearance around the unit and clean the condenser grill and compressor fan to provide efficient cooling system operation. 9. Test the drip tray overflow function. Clean and dry off the drip tray and sensors. 10. Sanitize the cold and sparkling tanks per instructions in the pre-installation procedures. 11. Clean and sanitize external surfaces of the unit. Use soap and water or chemicals that are compatible with ABS plastic and will not damage or degrade the product surfaces. 12. Remove and clean the Faucet. Replace as needed. WARNING! SANITIZER MAY CONTAIN HAZARDOUS CHEMICALS. Use of proper personal protective equipment such as rubber gloves and eye protection is required.

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REPLACEMENT COMPONENTS Component UV Light, TUV-8W

Part No. CT-2001

UV Quartz Sleeve

CT-2002

10” Twist Carbon Block Filter, 1-Micron, Reverse Threaded

PU-4029

10” Twist GAC filter, with Polyphosphate Additive to Reduce Scaling, Reverse Threaded

PU-4076

Frequency of Replacement Every 12 months, or as required WLUSA# 10-7020 Clean every 12 months, replace as needed WLUSA# 10-1400 Every 6-months, or 2,000 gallons, whichever comes first. Local water conditions will determine proper filter type and maintenance schedule. WLUSA# 10-2801 Every 6-months, or as required. Local water conditions will determine proper filter type and maintenance schedule. WLUSA# 10-7002

Replacement parts can be obtained from Waterlogic or an Authorized Waterlogic Dealer. See Parts Layouts, Drawings, and Lists for additional repair parts. Hot Tank HT-3021 Service Hot Tank (with controls) must be replaced at least every 5 years. Descaling hot tank may be required on a regular basis depending upon filtration and local water conditions. See Service Section. Hot Tank Assembly Part Number is HT-3021 (WLUSA # 10-7082) Sparkling Chamber Level Sensor Probe Assembly CT-2023 WL500 Sparkling chamber has a level sensor probe that needs to be maintained and descaled at every filter change. Replace if needed. Level Sensor Probe Part Number is CT-2023-A (WLUSA# 10-7250) NOTE: At the end of this product’s life, ensure that it is disposed of in an environmentally friendly manner which is fully compliant with all Federal/State/Local Requirements and Guidelines. CO2 Pressure Regulator Part Number AK-0003-L00 Waterlogic CO2 Pressure Regulator with tamper proof adjuster, preset to 35-45 psi, single output pressure gauge, inline shut-off valve, ¼ quick connect fitting, safety relief, and CO2 CGA-320 thread adapter.

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DESCALING the HOT TANK 1. The hot tank requires removal of mineral deposits (descaling) on a regular basis, depending upon filtration and local water conditions. Descaling is an important process that removes calcium deposits, or scale, that can build up inside a tank over time. Calcium and scale is non-toxic but left unattended, it will hinder your unit’s performance. Hot Tank Troubleshooting: Hot water intermittently forced out through the faucet is an indicator that descaling is needed. This occurs when scale has deposited on the expansion slot inside the hot tank vent chamber and blocks the normal path for water to expand. Descaling should take place every 6 to 12 months to preserve the long-term health of your unit. Use non-toxic cleaner such as ScaleKleen, DEZCAL, 20% Citric Acid Solution, or Undiluted Vinegar Solution to remove mineral deposits as directed by the manufacturer. WARNING! PERSONAL PROTECTIVE EQUIPMENT REQUIRED. Always ensure proper ventilation and use rubber or nitrile gloves and eye protection when using chemicals. Refer to Material Safety Data Sheet for specific requirements of each product. CAUTION! STAINLESS STEEL TANK DESCALING. The hot tank is made from stainless steel. Ensure descaling solution is compatible with stainless and always flush the unit completely. Dispose in an environmentally safe manner. See Hot Tank Descaling Video and training procedure located on the Partner Area of the Waterlogic Website for more detailed instructions. www.waterlogic.us Materials Needed: • Personal Protective Equipment. Rubber or Nitrile Safety Gloves and Protective Eyewear • Phillips Screwdriver • Temperature Gauge • Water Pitcher or Container to collect water from the faucet • 5 gallon container or drain basin • Citric Acid Based Cleaner • ¼” Plastic Tubing, at least 4 feet in length, and assorted ¼” quick connect fittings • Sanitizing Cartridge • Food Coloring 2. Put descaler per directions and 3 drops of food coloring into the descaling cartridge. 3. Connect descaling cartridge to the inlet water supply and connect to inlet bulkhead fitting on the back of the unit. Turn on Water Supply. 4. Select Hot Water and depress the Main Dispensing Button on the Front Control Panel until descaling solution (colored water) comes out of the faucet. Container and drain basic will be required to catch water from the faucet.

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5. Turn off water supply and remove sanitizing cartridge from inlet water supply. Reconnect water supply to inlet fitting. 6. Allow descaling solution to remain in the Hot Tank for 15 minutes (length of time may vary depending on water conditions). 7. Place a pitcher, catch basin or other container under the faucet of the WL500. 8. Flush the Hot Tank until water runs clear. 9. Once clear Water dispenses from the faucet the Hot Tank has been descaled. WARNING! HOT WATER HAZARD. Unit Produces Very Hot Water and Steam. Always use insulated and chemically compatible containers and let unit cool down before draining the hot tank to avoid injury. CAUTION! REPLACE HOT TANK (HT-3021) EVERY 5 YEARS. The hot tank and it’s controls should be replaced a minimum of every five years to ensure efficient operation. 10. Always ensure unit is performing to the customer’s satisfaction. CAUTION! RIBBON CONNECTORS MUST BE FULLY ENGAGED. Ensure ribbon connectors are properly engaged and fully seated in front PCB (Printed Circuit Board) to avoid intermittent/connectivity issues any time the front hatch panel is accessed. WARNING! REINSTALL ALL PANELS AND COVERS. Always reinstall all panels, protective covers, and fasteners after servicing equipment. Failure to do so could result in severe personal injury and will void the certifications and warranty of the equipment.

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WL500 LAYOUT DRAWING with PART NUMBERS

No

Part No

Description

WLUSA Part No.

1

PL-1095

Top Cover Gray

10-7073

2

PL-1092

Front Hatch Panel Gray – BioCote®

10-7070

3

PL-1102

LCD Lenses Insert Label Black (4 button holes)

10-7077

4

PL-1098

Dispense Silicon 4 Button Key Mat

10-7225

5

PL-1093

Front Panel for Drip Tray Insert Silver

10-7071

6

PL-1152

Drip Tray Grill – BioCote®

12-8150

7

PL-1127A

Drip Tray Body Only – BioCote®

10-7074

8

PL-1094

Side Panel Silver Plastic

10-7072

9

ST-8094-A

Back Metal Panel

NA

10

EL-5005

Switch - Heater/Compressor (Green) I=ON O=OFF

10-3009

11

EL-5004

Switch - Power (Red) I=ON O=OFF

10-3008

12

PU-4028

CO2 Inlet Bulkhead Connector 1/4"(JG#PI1208S)

10-3067

13

EL-5012

Fuse Holder & Fuse 120V/15A

10-3014

14

EL-5016

Socket with EMI Filter 120V/60Hz

10-4013

15

CT-2039-A

Drain Valve Body ¼”

CT-2039-A

16

CT-2031-A

Drain – 5/16” Cap – Pre Chill/Pump Drain

14-5011

17

ST-8016

Unit Adjustable Rubber Feet

10-3083

18

PU-4028

Water Inlet Bulkhead Connector 1/4" (JG#PI1208S)

10-3067

WL500 Operating, Installation, and Service Manual

Page 32 - Revision: 5-29-2015

WL500 MAIN PARTS DRAWING

WL500 Operating, Installation, and Service Manual

Page 33 - Revision: 5-29-2015

WL500 MAIN PARTS LIST No

Part No.

Description

WLUSA Part No.

PL-1152

Drip Tray Grill – BioCote®

12-8150

PL-1127A

Drip Tray Body Only – BioCote® Waterlogic Logo

10-7074

2

PL-1093

Front Panel for Drip Tray Insert Silver

10-7071

3

ST-8097

Filter Housing Fixing Bracket

NA

4.1

PU-4022

Filter Head Valved with stop valve

10-3101

4.2

NA

Non-Valved Head

10-7003

6

ST-8093

Front Frame Metal Panel

NA

7

PL-1094

Side Panel Silver

10-7072

8

PL-1092

Front Door Panel Gray BioCote®

10-7070

9

EN-6073-

PCB

10-7097

10

PL-1098

Silicon Button Key Mat BioCote®

10-7225

11

PL-1102

LCD Lenses Insert Label Black (4 button holes)

10-7077

12

PL-1095

Top Cover Gray

10-7073

13

PL-1027

UV Lamp Retaining Nut

10-4008

14

EL-5007

UV Lamp Sensor (CDS) with wire

10-3011

15

CT-2001-B

UV Lamp Fixing Rubber (Silicon)

10-3004

16

CT-2045

UV Lamp with wires

10-7020

17

CT-2006

O-ring (Black Quartz Sleeve)

10-2500

18

CT-2002

Quartz Sleeve D310mm for 8W Lamp

10-1400

19

CT-2001-C

Cold Tank Retaining Nut

10-3096

20

EL-5006-A

UV Lamp Ballast 120V/60Hz 8, 6, 4 W Metal Cover

10-3010

21

EL-5094

Power Transformer 120v/2A for Sparkling

10-7220

22

EN-6067

Main PCB with Ribbon connectors

10-7090

23

ST-8095

Upper Base - Inner

NA

24

PU-4016

Solenoid Valve DC24V 1000mm

12-1500

25

CT-2057

Cold Water Sensor

10-2650

26

NA

Cold Tank Assembly - 4L Sparkling Double Tank, without Insulation

NA

27

NA

Cold Tank Insulation (EPS)

NA

28

HT-3016

Hot Sensor

10-3030

29

HT-3002

Stainless Hot Tank 1.6 Liter 120V 500W (Sensor Type) with drain

10-7082

30

NA

Heater Element – 500 W

NA

31

HT-3012

Hot Tank Overload (high limit) Manual Resettable Thermostat

12-1360

32

CO-9001A

Compressor (R134a 1/8HP) 120V/60Hz

10-2200

33

CO-9025

Filter Dryer 15.88*6.35*2.1(10g)

10-1100

34

ST-8096

Down Base – Inner

NA

1

WL500 Operating, Installation, and Service Manual

Page 34 - Revision: 5-29-2015

No

Part No.

Description

WLUSA Part No.

35

ST-8016

Unit Control Rubber Feet

10-3083

36

PU-4056B

Double Solenoid valve (C&S) with wire harness assembled

10-7060

37

CT-2011

Fan Motor 120V (AC Axial fan) UF12B-11B-WL

10-1500

38

CO-9023A

Cooling Fan Condenser only

NA

40

ST-8094-A

Sparkling Back Metal Panel

NA

41

EL-5016

Socket with EMI Filter 120V/60Hz

10-4013

42

EL-5010

Fuse 120 / 15A

10-3013

43

EL-5012

Fuse holder

10-3014

44

EL-5004

Switch - Power (Red)

10-3008

45

EL-5005

Switch - Heater/Compressor (Green)

10-3009

46

CT-2031-A

Hot and Cold Tank Drain Valve

14-5011

47

CT-2039-A

Drain valve body only for 1/4" – Pump Drain Only

CT-2039-A

CT-2028

Drain valve Cap Only for both 1/4" – 5/16” Drains

CT-2028

48

PU-4028

JG Bulkhead Connector Union 1/4" * 1/4"(PI1208S)

10-3067

49

PL-1094

Side Panel Silver

10-7072

50

CT-2035-E

Booster Pump – Sparkling

10-7235

51

ST-8098

Pump Retaining BKT

10-7240

52

CT-2037

Upper Safety Valve 1/4" for Sparkling Unit

10-7245

53

CT-2036-A

Level Probe Assembly (Probe, Sleeve, O-Ring)

10-7250

54

AK-0014-B

Flow Restrictor - Sparkling Output (1.8 mm hole)

AK-0014-B

EL-5001-A

UL Approved Power Cord – 6 ft. - 3 Prong Grounded

10-3007

AK-0003L00

CO2 Regulator Assembly – Preset to 35-45psi (3 Bar)

AK-0003-L00

AK-0005

WL500 Base Cabinet Assembly

10-7000

AK-0007

WL500 Base Cabinet Cup Holder Assembly

10-7001

WL500 Operating, Installation, and Service Manual

Page 35 - Revision: 5-29-2015

WL500 WETTED PARTS DRAWING

WL500 Operating, Installation, and Service Manual

Page 36 - Revision: 5-29-2015

WL500 WETTED PARTS LIST No

Part No

Description

1

PU-4028

JG Bulkhead Connector Union 1/4" * 1/4"(PI1208S)

10-3067

2

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

3

PU-4066

JG Stem Elbow Connector 1/4" * 1/4" (PI220808S)

NA

4

PU-4022

Filter Head Valved

10-3101

5

NA

Filter Twist GAC 10" with Polyphosphate (WL5540-P)

10-7002

6

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

7.1

PU-4075

Filter Non-Valved Head

NA

7.2

PU-4029

Carbon Block Filter

10-2801

8

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

9

PU-4011

JG Equal Tee Connector 1/4" (PI0208S)

NA

10

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

11

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

12

PU-4056

Double Solenoid valve (C&S) with wire harness assembled

10-7060

13

PU-4007

JG Reducing Elbow Connector 5/16" * 1/4" (PI211008S)

PU-4007

14

PU-4014

JG LLDPE Tube - Blue 8mm(PE-0806-100M-B)

10-3062

15

PU-4011

JG Equal Tee Connector 1/4" (PI0208S)

NA

16

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

17

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

18

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

19

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

20

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

21

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

22

CT-2039-A

Drain valve body only for 1/4"

CT-2039-A

23

CT-2039-A

Drain valve body only for 1/4"

CT-2039-A

24

PU-4011

JG Equal Tee Connector 1/4" (PI0208S)

NA

25

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

26

PU-4011

JG Equal Tee Connector 1/4" (PI0208S)

NA

27

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

28

CT-2035-E

AQ&Q Pump With Connector & Fitting

10-7235

29

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

30

PU-4016

Solenoid Valve DC24V 1000mm

12-1500

31

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

32

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

33

PU-4057-A

JG Non-Return Valve 1/4"(1/4SCV)

12-5690

34

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

WL500 Operating, Installation, and Service Manual

WLUSA Part No.

Page 37 - Revision: 5-29-2015

No

Part No

Description

35

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

36

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

37

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

38

CT-2037

Upper Safety Valve 1/4" for Sparkling Unit

10-7245

39

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

40

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

19-1054

41

CT-2002

Quartz Sleeve D310mm for 8W Lamp

10-1400

42

CT-2006

O-ring (Black Quartz Sleeve)

10-2500

43

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

44

PU-4008

JG Equal Elbow Connector 1/4" (PI0308S)

NA

45

PU-4056

Double Solenoid valve (C&S) with wire harness assembled

10-7060

46

PU-4007

JG Reducing Elbow Connector 5/16" * 1/4" (PI211008S)

NA

47

PU-4007

JG Reducing Elbow Connector 5/16" * 1/4" (PI211008S)

NA

48

PU-4014

JG LLDPE Tube - Blue 8mm(PE-0806-100M-B)

10-3062

49

NA

JG "Y" Two Way Divider 5/16" (PM2308S)

NA

50

PU-4014

JG LLDPE Tube - Blue 8mm(PE-0806-100M-B)

10-3062

51

PL-1011-A

Stainless Steel Insert for Faucet

10-2701

52

PL-1081-BO

Faucet HC & CA

10-2700

53

CT-2007A

Natural Faucet O-Ring (Silicon White)

10-7203

54

PL-1013

Faucet Nipple Blue

10-3048

55

PL-1013-G

Stainless Steel Gauze for Faucet

NA

56

PU-4064

Silicon Tube 5/16" for hot water

10-7040

57

PU-4014

JG LLDPE Tube - Blue 8mm(PE-0806-100M-B)

10-3062

58

HT-3002

Hot Sensor

10-3030

59

HT-3021

Stainless Tube Hot Tank 1.5 Liter 120V (Sensor Type) w

10-7082

60

NA

Sheath Heater

NA

61

PU-4014

JG LLDPE Tube - Blue 8mm(PE-0806-100M-B)

10-3062

62

CT-2031

Drain valve body only for 5/16"

14-5011

63

CT-2036-L00-00

Level Probe

NA

63a

CT-2092

Level Probe O-Ring

NA

63b

CT-2036-A

Level Probe Insulating Tubing (10cm)

NA

64

NA

U2 4*2.5 Tube (N/A)

NA

65

PU-4010

JG Equal Straight Connector 1/4"

NA

66

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

67

PU-4057-A

JG Non-Return Valve 1/4"(1/4SCV)

12-5690

68

PU-4031

JG LLD PE Tube - Blue O.D.1/4"(PE-08-BI-1000F-B)

NA

WL500 Operating, Installation, and Service Manual

WLUSA Part No.

Page 38 - Revision: 5-29-2015

WL500 ELECTRICAL DIAGRAM

DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. PCB (Printed Circuit Board) contains High Voltage. Only trained and qualified technicians should attempt live testing.

WL500 Operating, Installation, and Service Manual

Page 39 - Revision: 5-29-2015

FAULT CODES Display indicates “Change Filter” Enter Programming Mode Menu Filter Timer

Options Brief Description 3 months

Timer for Filter Life set at 3 months. Displays “Change Filter” after 3 months

6 months

Timer for Filter Life set at 6 months. Displays “Change Filter” after 6 months

9 months

Timer for Filter Life set at 9 months. Displays “Change Filter” after 9 months

None

Timer for Filter Life is turned off. Default is None Indicates amount of water flowed(gal/liters) or days elapsed since last reset Ensure Filter Timer is enabled and Filter Life indicates DAYS

Filter Life

00 DAYS

Reset

OK?

Resets the Filter Life to zero. Confirm by selecting Button 3 (Hot) to Save and Exit. This resets the timer.

WL500 Operating, Installation, and Service Manual

Page 40 - Revision: 5-29-2015

FAULT CODES Display indicates “Drip Tray Full” - Continuous Alarm will Sound Action Empty and clean the drip tray. Make sure the metal clips on the tray are clean.

WL500 Operating, Installation, and Service Manual

Page 41 - Revision: 5-29-2015

FAULT CODES Display indicates “Hot Fault” Action Indicates a hot tank sensor fault. Check to make sure the sensor is plugged in to the main PCB properly.

WL500 Operating, Installation, and Service Manual

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FAULT CODES Display indicates “Cold Fault” Possible Reason No power or refrigeration elements Tank has run out of cold water.

Solution Check that the Red Heater and Compressor switch is on. Turn Red Heater and Compressor Switch on. I = ON Wait for cold tank to chill water to temperature prior to dispensing more cold water.

Cold tank capacity is 4 liters for Tower and 2 liters for Counter A greater capacity of Waterlogic Water Systems is available. Top. Cold Water Thermostat

Check continuity of thermostat with multimeter. Replace thermostat as required.

Refrigerant has run out

Run compressor for at least ten minutes. If condenser is not warm then refill the refrigerant.

Compressor problem

If compressor is not running, repair or replacement is needed.

WL500 Operating, Installation, and Service Manual

Page 43 - Revision: 5-29-2015

FAULT CODES Display indicates “No Water Supply” NOTE: “NO WATER SUPPLY” fault appears when the booster pump runs for 10 minutes and there is not a signal from the level sensor to shut off the pump. This is a safety feature to prevent the pump from being damaged. When operating properly, it should take about 1-1/2 minutes for the pump to inject enough water to completely fill the 1 liter sparkling chamber.

Possible Reason Water supply has been shut off The filters have become fouled and plugged, thereby starving the booster pump of makeup water The CO2 gas pressure is above 45 psi, and the booster pump has dead-headed and cannot fill the sparkling chamber. The sparkling water level sensor has faulted and is not properly signaling the pcb to turn off the water injection pump once water fills to the probe level in the tank. No Water Supply error message will displayed and the pump will shut down after 10 minutes to prevent damage. Filter Counter is enabled and there is no signal.

WL500 Operating, Installation, and Service Manual

Solution Turn water supply on

Change Filters Turn CO2 gas pressure to 45 psi, verify with pressure regulator. Remove the probe and clean. Disconnect from power, shut off CO2 gas to isolate sparkling chamber and relieve pressure in tank through the Pressure Relief Valve before removing the probe. Disable the Filter Timer.

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FAULT CODES Display indicates “UV Fault” – Audible Alarm will sound for 15 Seconds Possible Reason UV Lamp has Failed

Solution Replace lamp. Check UV Sensor Indicator function.

WL500 Operating, Installation, and Service Manual

Page 45 - Revision: 5-29-2015

FAULT CODES / TROUBLESHOOTING Display is intermittent or Unit is dispensing water intermittently / irregularly Possible Reason Ribbon Connectors are not fully engaged

Solution Verify ribbon connectors are properly engaged and fully seated in front PCB (Printed Circuit Board) to avoid intermittent / connectivity issues anytime the front hatch panel is accessed.

WL500 Operating, Installation, and Service Manual

Page 46 - Revision: 5-29-2015

TROUBLESHOOTING Sparkling is Weak, Low Carbonation Waterlogic WL500 produces Premium Sparkling Water which is made in a batch and contains a fine, dense carbonation as compared to other “soda water” products in the market. Optimal sparkling water is generated with cold water and food grade CO2 set at 42.5 psi (3 Bar). Waterlogic Sparkling Water is very similar to Perrier and Pellegrino Sparkling Water. Temperature of the water in the WL500 has the largest impact on the taste and carbonation levels and the cold tank must below 46F (prefer 41F) before injecting water into the sparkling chamber (carbonator) to produce proper results. Warning! Do not turn up CO2 pressure beyond recommended setting of 45psi attempting to produce stronger carbonation level as the injection pump used in the carbonator will not be able to compress gas in the sparkling chamber and a "No Water Supply" error will result. The temperature inside the cold tank can be displayed on the LDC screen by setting the temp display function to "Ranging" mode. See the programming section to adjust this setting. Setting Customer Sparkling Water Expectation Please ensure your customers expect a Premium Sparkling Water similar to Perrier and Pellegrino versus a Soda Water or Soda Club type of product before installing a WL500. The WL500 sparkling water will not meet user's expectations if they expect a large bubble soda stream type of product. A blind taste test using Pellegrino/Perrier is a great way to demonstrate the expectations and quality of the Waterlogic Premium Sparkling Water. Open two bottles and fill one with cold Waterlogic Sparkling Water from a freshly regenerated tank operating at optimum conditions. Recap and mark the bottles accordingly. Please ensure the bottles are sampled at the same temperature you can refrigerate them for later use and comparison. Most users will prefer the great taste of the Waterlogic Sparkling Water at a fraction of the cost of the bottled counterparts. You may purchase a carbonation tester from a company such as Taprite to measure the level of carbonation if you wish to quantify the results and check the output of the WL500. The level of carbonation is very consistent as long the test conditions are repeatable and proper testing procedure is followed. User taste preferences will vary and it is critical that expectations are clear before installing a WL500.

WL500 Operating, Installation, and Service Manual

Page 47 - Revision: 5-29-2015

Always allow the WL500 to chill the cold water to set point temperature (allow up to 45 minutes to chill all 4 liters of water in the unit) before sampling the sparkling water. You or your customer must "Regenerate" the sparkling tank by completely dispensing the initial batch of 0.8 liters of product from the sparkling chamber once the unit has chilled to set point of 41F. The initial batch of sparkling product will be flat because it was injected into the carbonator (sparkling chamber) at ambient temperature when initiating the WL500. Always remember that the water in the UV treated cold tank needs to be cold (below 46 F) to make premium good tasting sparkling water. Do not set the cold temperature set point below 41F or you increase the risk freezing the sparkling tank. The thermistor that controls the refrigeration system is located in the well in the UV cold tank and does not monitor water temperature in the sparkling tank (carbonator). The refrigeration system chills both tanks simultaneously and is either on/off based up on feedback from the thermistor. Frequent or continuous use of the cold still water side results in refrigeration system running and continuously chilling the sparkling product in the carbonator to the point at or below freezing. This can result in a frozen sparkling tank and sparkling product will not be dispensed even with proper gas supply.

WL500 Operating, Installation, and Service Manual

Page 48 - Revision: 5-29-2015

BASE CABINET (AK-0005) ASSEMBLY INSTRUCTIONS Step 1 Mount the back panel to the base panel using 3 of the screws provided. The back lip of the base panel has 3 holes. The front lip only has 2 holes.

Step 2 - Attach the top panel to the back panel using 3 of the screws provided as with the base panel, the back lip of the top panel has 3 screw holes in it, the front lip has only 2 holes. Step 3 - Fasten the front door and frame assembly to the front edges of the top and base panels. Top panel and base panel edges fit inside of door assembly edges. Screw Locations 5 screws per edge front and back 11 screws per side panel 20 screws total WARNING! DISPENSER COULD TIP OR FALL. Install unit on a firm, flat, and level surface and secure the WL500 to the base cabinet with the screw provided to lock the components together. Never place heavy items on top of unit and never climb, stand, or hang on unit or storage cabinet to prevent injury and damage. WL500 Operating, Installation, and Service Manual

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Step 4 - Fasten the side panels to the frame. The side panels fit either side, with the sharper curved edge placed toward the rear. Align the side panels using the plastic tabs which will protrude through the metal frame. WL500 to Base Cabinet Attachment Point (Use locking screw provided or #ST-8016 = adjustable foot).

Step 5 – Front Blank Panel Installation: Skip this step if you intend to install optional cup holder. Install and fasten the blanking panel using 4 screws provided.

WL500 Operating, Installation, and Service Manual

Page 50 - Revision: 5-29-2015

CUP HOLDER (AK-0007) ASSEMBLY INSTRUCTIONS Step 1 - Fasten support brackets to back-side of cup holder as shown. Requires 8 total screws (provided in box). Step 2 - Fasten the insert panel into the base cabinet. Note that this task will require a little maneuvering of the insert panel for proper alignment. Take care not to break the plastic tabs on the insert panel. Step 3 - Fasten the cup holder assembly to the front door.

Waterlogic Cup Dispenser (AK-007) Accept cups from 4 oz. to 14 oz. Cup Opening Minimum Diameter is 2-1/2 in. or 64 mm Cup Opening Maximum Diameter is 3-1/4 in. or 84 mm

WL500 Operating, Installation, and Service Manual

Page 51 - Revision: 5-29-2015

TROUBLESHOOTING Run On “Run On” or “Carry On” is present in all Waterlogic pressure fed units without outlet solenoids. “Run On” is defined as the amount of water that continues to dispense out of the faucet after releasing the dispense button. Run On exists because the tanks pressurize as water is being dispensed. Every Waterlogic tank has an outlet restrictor to ensure the tanks remain full of water and water is controlled as it is released to the faucet. The inlet solenoid controls flow into the tanks. The tanks will “depressurize” once the dispense button is released the inlet solenoid closes. A small amount of water will “Run On” through the faucet as the tank depressurizes to atmospheric conditions. Typical “Run On” is 2-3 seconds. “Run On” can be reduced by installing a pressure limiting device. The amount of inlet or supply pressure directly impacts the amount of “Run On” as quantified below.

WLCP Lab Testing of Rn On 7-31-2013 Pressure Pressure Time Flow Rate Run On Static PSI Dynamic PSI 4 Liters I/min Seconds 68 40 61 2.9508197 3 50 30 72 2.5 2.5 32 20 92 1.956217 2 Pressure measured at inlet line to unit. Static with unit closed. Dynamic with unit dispensing cold water. No filters were installed in unit.

WL500 Operating, Installation, and Service Manual

Page 52 - Revision: 5-29-2015

WATERLOGIC MANUFACTURED WATER TREATMENT SYSTEM LIMITED WARRANTY UNITED STATES AND CANADA ONLY Waterlogic water treatment systems are guaranteed to the original purchaser to be free of defects in materials and workmanship for a period of three (3) years from the date of purchase, but in no event longer than forty-eight (48) months from the date of manufacture. Waterlogic Commercial Products, LLC (“Waterlogic”) based in the U.S.A. and its affiliated companies are not liable for any cost of removal, installation, transportation, or any other charges which may arise in connection with a warranty claim. This warranty does not cover damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse, unauthorized or improper alteration or repair, damage caused by or resulting from shipping or accident, damage caused by hot water, freezing, flood, fire, or acts of God. The effects from chlorine corrosion, scaling and normal wear are specifically excluded from this warranty. This warranty does not cover products used outside the countries where the unit was purchased, and does not cover products that were not installed in accordance with Waterlogic printed installation and operating instructions obtained in training or from www.waterlogic.us. Failure to follow all instructions for operation and maintenance voids the warranty. This warranty is not transferable. To obtain warranty repairs or replacement, you must obtain a Return Authorization from Waterlogic. To obtain a Return Authorization, you must submit a Return Authorization form with supporting documentation to Waterlogic for evaluation. The form is available at www.waterlogic.us. Supporting documentation must include, but is not limited to; proof of purchase, installation date, failure date, and supporting installation and maintenance data. After you submit a Return Authorization form and supporting documentation, Waterlogic will determine whether a reasonably apparent defect in materials or workmanship covered by this limited warranty exists. If Waterlogic determines the claimed defect is covered by this warranty, Waterlogic will, at its sole discretion, determine whether to correct the defect or replace the unit, free of charge to you. If Waterlogic determines that the unit should be returned for warranty service, Waterlogic will approve of return in writing and will issue a Return Authorization which you must obtain prior to shipping the product. You are responsible for the cost of freight in to Waterlogic. Waterlogic and its affiliated companies hereby limit the duration of any and all implied warranties to a maximum period of three (3) years from the date of purchase including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. New Warranty Policy issued by Waterlogic Commercial Products LLC, USA - January 10, 2014 Waterlogic Commercials Products LLC 11710 Stonegate Circle Omaha, NE 68164 WL500 Operating, Installation, and Service Manual

Tel: (800) 288-1891 Website: waterlogic.us

Page 53 - Revision: 5-29-2015