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Heidelberg Cloud Services. Predictive Monitoring. Flipbook PDF
Predictive Monitoring is our new cloud service that ensures maximum availability of your machines by detecting irregular
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Heidelberg Cloud Services. Predictive Monitoring.
Maximum availability. Predictive Monitoring. Predictive Monitoring is our new cloud service that ensures maximum availability of your machines by detecting irregularities before they develop into malfunctions and cause downtimes. It increases your production reliability and schedulability, allowing you to concentrate on what’s important: your customers and their jobs. Predictive Monitoring uses previously neglected machine data. This data is recorded by intelligent sensors in the machine, uploaded to the Heidelberg® Cloud service, and evaluated there using big data analytics. If abnormalities are found, our Predictive Monitoring experts plan a package of countermeasures that are implemented before faults actually occur. You retain full freedom of decision at all times. With Predictive Monitoring, you receive regular updates about the machine condition and possible service calls – and have a free choice as to when they should take place. Predictive Monitoring paves the way to a future where faults are the exception. This cloud service reduces your costs and increases your productivity, two factors that greatly influence the output and reliability of your print shop.
You will find a video about Predictive Monitoring on our YouTube channel. To open it, simply use your smartphone or tablet to scan the QR code.
Color measuring devices
Temperature
In our presses, like the Speedmaster® XL 106 here, over 3,000 sensors in different modules and peripherals continuously upload data to the Heidelberg Cloud.
Software /hardware
One contact person for your print shop With Predictive Monitoring, you have one service expert as your personal contact person. The expert not only monitors the condition of your machine, but is also familiar with the particulars of your print shop. Depending on the service package, the Predictive Monitoring expert’s services can include monthly conference calls or on-site consultations during which technical tasks and unanswered questions can be discussed. lso enjoy the benefits of optimized parts handling with A optional service parts consignment. This involves preordering service parts to have them available on consignment, reducing downtimes and increasing machine availability.
Current
Our services: • Analysis of functions and components that are relevant to the technical machine availability and which are suitable for Remote Diagnosis (e.g. non-stop, plate change, etc.) • Definition and monitoring of critical threshold values such as motor temperature and current • Monitoring of sensors, power supply modules, and signals of connected peripherals • Evaluation of faults and direct assignment to their cause • Interpretation of operator errors • Display of current machine data such as software and hardware versions, information variants, and other operation parameters • Regular technical service reports – for full transparency
More than 3,000 sensors
Auto non-stop
AutoPlate
Peripherals
Security with the Heidelberg Cloud The Heidelberg Cloud is connected to the production systems, machinery, and software components of the print shop via a secure, web-based communication channel. This accesses the customer system directly and uploads all data of relevance to the Cloud. The other Internet connections used by the print shop, such as its own websites, web-to-print portals protected by central access control, or servers for exchanging job data, remain untouched. Using the Heidelberg Cloud does not affect your security. Tested for maximum data protection: • Certification to ISO/IEC27001 and TRUSTe Privacy • Proactive internal security vulnerability scanning • Externally verified penetration tests
The program for profit maximization: Performance Plus. Complement Predictive Monitoring with our Performance Plus service program: • Performance Plus efficiency program for maximum productivity • Reduced costs • Comprehensive process optimization • Consulting and support for implementation
››heidelberg.com/en/performance-plus
Predictive action. Reliable fault prevention.
Record Continuous recording of around 500 million data records per machine per year.
Big data analytics using cloud service technology The Heidelberg Predictive Monitoring service ensures maximum machine availability using a state-of-the-art big data analytics platform with cloud service technology. Its goal is to prevent unplanned downtimes through continuous monitoring and analysis. Predictive Monitoring collects machine data recorded by sensors and uploads it to the big data analytics platform for monitoring. Any time a parameter moves outside of a defined standard range, your Predictive Monitoring expert is notified by the system and analyzes the notification. The expert creates a to-do list containing necessary service measures such as maintenance, cleaning, adjustment, or replacement. Depending on their priority, these measures will either result in an immediate service call or be implemented within the framework of maintenance calls, Remove Service, or scheduled service calls.
Analyze System algorithms detect irregularities and propose measures against predicted failures.
The Predictive Monitoring service is made possible by two key components: • The big data technology platform that allows the collection of data and carries out a pre-analysis of the data collected. • The Predictive Monitoring expert whose vast expertise and experience is crucial to the interpretation of the given information and the definition of the necessary measures. He or she is the central contact person responsible for all aspects of machine maintenance, including planning the calls and ordering the service parts.
››You can find out more about Predictive Monitoring here: heidelberg.com/en/predictive-monitoring
You have numerous customers and jobs. You need your machines to be in working order at all times. Predictive Monitoring lays the foundation for this. This cloud service continuously monitors your machines and detects irregularities in order to prevent faults and downtimes.
Implement
Report
The Predictive Monitoring expert compiles a package of measures and makes arrangements for its implementation during the next scheduled service call. An immediate service call can be arranged if necessary.
Information like monthly data checks, reports, and regular conference calls provide maximum transparency.
Features Predictive Monitoring comprises a number of services: • Condition monitoring • Predictive alerts • Evaluation and remote support • Service planning • Monthly reports • Predictive reviews • Regular conference calls
Benefits: • Unplanned downtimes reduced by up to 20 per cent • Predictable production schedule thanks to early detection of failure indicators • Reduced downtime thanks to intelligent combination of tasks in one service call • Fast and precise failure analysis • Faster response time in case of technical problems • Regular contact with your personal Predictive Monitoring expert on all service questions relating to your machine
Heidelberg USA, Inc. 1000 Gutenberg Drive Kennesaw, Georgia 30144 United States of America Phone 800 437 7388 Email [email protected]
Publishing Information Printed in: 03/2017 Photographs: Heidelberger Druckmaschinen AG Printing: Versafire Fonts: Heidelberg Antiqua Ml, Heidelberg Gothic Ml Printed in the United States Trademarks Heidelberg and the Heidelberg logotype are registered trademarks of Heidelberger Druckmaschinen AG in the U.S. and other countries. SystemService is a trademark of Heidelberger Druckmaschinen AG in the U.S. and other countries. All other trademarks are property of their respective owners.
Subject to technical modifications and other changes.