Calendar of Events You can now enjoy educational presentations on a variety of informational topics from the comfort of your home!

Edition 8 April - June, 2022

H1019_MyCarePlusLinkCourses2022_C

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Table of Contents Presentations ................................................................ 4 Get to Know Your CarePlus Department ..................... 4 Health and Wellness ................................................... 5 How to Access .............................................................. 10 View Available Topics and Register Online ............... 12 Joining the Zoom Meeting after Registering ............ 13

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Accessible from the comfort of your home, CarePlus Link is a series of phone and web-based virtual presentations for CarePlus members. CarePlus Link consists of participants, staff, facilitators, and presenters who value the continued growth and balance around the physical, mental, social, and lifestyle choices that promote health and wellness. CarePlus Link participants can attend virtual presentations offered at various times on a range of topics. CarePlus Link is free of charge to all CarePlus members. 3

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Choose the presentation(s) you want to attend, and then follow the registration instructions to secure your spot. Please keep in mind that participation availability may be limited.

Get to Know Your CarePlus Department Social Services Department Medicare beneficiaries with limited income and assets may be eligible for assistance from state and/or federal programs. Learn what assistance may be available to you. Tuesday, April 19 at 4:30 p.m. EST Wednesday, May 18 at 9:30 a.m. EST Wednesday, June 22 at 4:30 p.m. EST Online access: https://huma.na/link 4

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Health and Wellness

Wellness Education 7 Dimensions of Wellness What are the factors that influence someone in achieving a “state of well-being”? Learn to identify these areas in life and start making choices towards a better balance of your mind, body, and spirit. Wednesday, May 11 at 9:30 a.m. EST Online access: https://huma.na/link

Alzheimer’s Alzheimer’s is an irreversible brain disease that is closely associated with dementia. Learn how to detect early symptoms of Alzheimer’s, and how to manage the condition once it is diagnosed. Tuesday, May 10 at 4:30 p.m. EST Online access: https://huma.na/link 5

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Exercise Exercise is vital for people of all ages, including older adults. While staying motivated on your well-being journey, learn about what types, and how much physical activity you need. Wednesday, April 6 at 9:30 a.m. EST Online access: https://huma.na/link

Fall Prevention Older adults fall every year in the U.S. Falls are a leading cause of fatal and non-fatal injuries for older Americans. Learn how to avoid falls in your home and adopt healthy practices. Thursday, April 7 at 4:30 p.m. EST Tuesday, May 3 at 4:30 p.m. EST Tuesday, June 7 at 9:30 a.m. EST Online access: https://huma.na/link

High Blood Pressure Learn about high blood pressure by hypertension and the harmful effects it has overtime. Learn how changes in lifestyle – like getting more exercise and having less salt may help control it. Tuesday, May 17 at 4:30 p.m. EST Thursday, June 16 at 9:30 a.m. EST Online access: https://huma.na/link 6

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Immunizations Because our immune systems weaken, vaccines become very important, as we get older. Learn why you should get your vaccinations, and how they will help prevent illness. Thursday, June 23 at 4:30 p.m. EST Online access: https://huma.na/link

Introduction to PXCircle We believe the more engaged you are with your health care, the better your short- and long-term health outcomes. By attending one of our PXCircle education sessions, you will learn how you may be able to have more control over your health, voice your opinion about health-related issues, and identify and incorporate healthier habits into your daily life. Thursday, April 21 at 9:30 a.m. EST Tuesday, May 24 at 9:30 a.m. EST Tuesday, June 21 at 9:30 a.m. EST Online access: https://huma.na/link

Nutrition Alzheimer’s is an irreversible brain disease that is closely associated with dementia. Learn how to detect early symptoms of Alzheimer’s, and how to manage the condition once it is diagnosed. Tuesday, May 5 at 9:30 a.m. EST Online access: https://huma.na/link 7

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Obesity Regardless of your age, obesity can contribute to many health conditions. Learn what causes obesity and available options for achieving and maintaining a healthy weight. Thursday, June 9 at 9:30 a.m. EST Online access: https://huma.na/link

Sleep A good night’s sleep can help reduce the risks associated with disease and injury. Learn why you should aim for adequate sleep every night and the role it plays in your overall health and well-being. Tuesday, June 14 at 9:30 a.m. EST Online access: https://huma.na/link

Social Isolation Depression is a common medical condition that affects people of all ages. Although it is not considered part of the normal aging process, many older adults experience symptoms of depression. Join us as we share risk factors, common signs, valuable treatments options, and activities that may be useful in managing this condition and improving our overall health and well-being. Thursday, May 19 at 4:30 p.m. EST Online access: https://huma.na/link 8

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Stress Stress is part of life and with every new life stage comes new stressors. The effect of unmanaged stress overtime can impact your overall health and well-being. Learn more about identifying and managing the symptoms related to stress. Wednesday, April 20 at 4:30 p.m. EST Thursday, May 12 at 9:30 a.m. EST Wednesday, June 15 at 4:30 p.m. EST Online access: https://huma.na/link

The PXCircle and You Increasing your knowledge of preventive care activities leads to a higher quality of care. Learn how to stay connected and take a proactive approach to your healthcare needs. Tuesday, April 5 at 4:30 p.m. EST Wednesday, May 4 at 4:30 p.m. EST Wednesday, June 8 at 4:30 p.m. EST Online access: https://huma.na/link

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YOU CAN ACCESS THESE PRESENTATIONS BY PHONE OR ONLINE: For your convenience, we offer a variety of educational presentation topics at different times to fit your schedule. Please read below for more details.

To register and connect by phone •

Call 833-7MY-PATH (833-769-7284), as early as 30 minutes prior to the presentation start time to secure your place.

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Provide your name, CarePlus Member ID and presentation topic to the CarePlus associate, who will connect you to your conferenced presentation.

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You will be placed on hold until the actual conferenced presentation time. To ensure the full event experience, no further connections will be made after 5 minutes of the start of the presentation.

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To register and connect online •

Type the following link into your internet browser: https://huma.na/link.

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Click on your selected presentation topic. Please note that the link will be available for a maximum of 30 minutes prior to the start of the presentation, and remain active to join up to 5 minutes after the presentations scheduled start time.

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If this is your first time attending an online CarePlus Link presentation, you will be asked to register by providing the following: Name, Email Address, CarePlus Member ID and Date of Birth. Once registered, you can click the “Join” button.

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If you have attended previous online CarePlus Link presentations, you will only need to enter your CarePlus Member ID and Date of Birth in the registration page. Once entered, you can click the “Join” button.

You will be placed on hold until the actual conferenced presentation time. In order to ensure the full event experience, no further connections will be made after 5 minutes of the start of the presentation. Although this is a live session, all participants’ phone lines will be muted to avoid interruptions during the presentations. Please adjust the volume of your device to your desired levels. All participation is free to CarePlus members; however, please verify with your wireless or internet provider as cellular or data rates may apply. For additional information about the CarePlus Link virtual presentations, please contact Member Services at 1-800-794-5907 (TTY: 711). We are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.

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VIEW AVAILABLE TOPICS AND REGISTER ONLINE 1. Type https://huma.na/link or careplushealthplans.com/ members/link into your browser. 2. View the available topics and choose a topic that interests you. 3. Select the date and time of the presentation that fits your schedule. 4. You will be prompted, “You’re About to Visit Another Website”. Click Continue. 5. Now let’s register for the event! Select Register. 6. Type your email address. Then select Next. 7. Type your first name, last name, CarePlus Member ID and date of birth. Select if you would like to receive CarePlus information through email. Then select Submit.

What’s next? If you registered in advance for a future event: After registering for your event you will receive an email containing the event information with a link to join the Zoom event. (Email will be sent to the email address provided during registration).

Registering on the same day right before the start time of an event: After registering for the topic of interest, you can click Join Meeting. 12

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JOINING THE ZOOM MEETING AFTER REGISTERING First time Zoom Meetings users (Computer) 1. Open the email containing the link to the meeting. This was emailed to you after you registered for the event. 2. Click the Link or Join Webinar button to join. 3. When you join a Zoom Meeting/Webinar for the first time, you will be prompted to download and install the Zoom desktop application (app) on your computer. Click Download Now to download the application file. (If you have trouble downloading the application or you do not wish to download it, bypass the download option and click Join from Browser.) 4. You will be placed into the meeting using your computer audio.

If you have previously installed Zoom on your computer 1. Open the email containing the link to the meeting. This was emailed to you after you registered for the event. 2. Click the Link or Join Webinar button to join. (Click Launch Meeting, or depending on your browser settings, Zoom will automatically open for you.) 3. If prompted, enter your name, email address, and click Join. 4. You will be placed into the meeting using your computer audio. 13

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iOS (Apple devices) You can download the Zoom application by: 1. Searching for Zoom Cloud Meetings in the App Store. 2. If you’re using your Apple device to join a meeting for the first time; select the option Download from App Store or accept the offer to install the application on your device. Suggested steps: 1. Enter https://huma.na/link into your browser; select topic of interest and register. 2. Open the email containing the link to the meeting. This was emailed to you after you registered for the event. 3. Click on event link and select Join Meeting. 4. The invite redirects you to the appropriate app store. 5. Download the Zoom Cloud Meetings application. 6. Follow the prompts to join meeting after downloading application. 7. You will be placed into the meeting using your computer audio.

Android (Android compatible applications and devices) You can download the Zoom application by: 1. Searching for Zoom Cloud Meetings in the Google Play Store or Amazon Appstore for Android. 2. If you are using your Android device to join a meeting for the first time, accept option to install the application on your device from the Google Play Store or Android App Store. 3. The invite redirects you to the appropriate app store. 4. Download the Zoom Cloud Meetings application. 5. Follow the prompts to join meeting after downloading application. 6. You will be placed into the meeting using your computer audio. 14

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Notes

For accommodations of persons with special needs at presentations, call 1-855-846-1697 (TTY: 711) 48 hours in advance of your chosen date and time. CarePlus Health Plans, Inc. complies with applicable Federal Civil Rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender, gender identity, ancestry, marital status, or religion in their programs and activities, including in admission or access to, or treatment or employment in, their programs and activities. Any inquiries regarding CarePlus’ non-discrimination policies and/or to file a complaint, also known as a grievance, please contact Member Services at 1-800-794-5907 (TTY: 711). From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day. Español (Spanish): Esta información está disponible de forma gratuita en otros idiomas. Favor de llamar a Servicios para Afiliados al número que aparece anteriormente. Kreyòl Ayisyen (French Creole): Enfòmasyon sa a disponib gratis nan lòt lang. Tanpri rele nimewo Sèvis pou Manm nou yo ki nan lis anwo an.

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CarePlus Health Plans, Inc. 11430 NW 20th Street, Suite 300 Miami, FL 33172