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TELECOMMUNICATIONS STRATEGIC PLAN MISSION STATEMENT Flipbook PDF

Telecommunications 11/15/2001 4 Goal 2. Network Security and Strategic Assets: Provide a fully integrated, secure data a


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Telecommunications 11/15/2001

TELECOMMUNICATIONS STRATEGIC PLAN

MISSION STATEMENT The Telecommunications department provides reliable, modern, and integrated communications services to enable teaching, learning, research, and outreach.

VISION STATEMENT The Telecommunications Department will be a leader in enabling Texas Tech University to exchange thoughts and ideas through technology. Communications will empower students, faculty, and staff to reduce distance through collaboration.

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Telecommunications 11/15/2001

GOALS, CRITICAL SUCCESS FACTORS, and OBJECTIVES (including Strategies and Assessments)

Goal 1. Communication Infrastructure: Supply a highly reliable, effective, modern communications infrastructure. Critical Success Factors (measures the degree of success over the next 5 years): •

Maintain network up time at 99.8%.



Replace all shared Ethernet technology with switched Ethernet technology.



Provide a 10Gbps core backbone with 1Gbps distribution to all crucial buildings.



Make available 1000Mbps desktop technology to requesting departments.



Deploy wireless LAN technology to 10% of campus buildings.

Objectives: Objective 1.1:

Provide a reliable campus data backbone and LAN infrastructure to meet the instructional, research, and business needs of Texas Tech University.

Strategies: •

Upgrade the core and distribution backbone infrastructure as required and funded to meet the needs of the University.



Provide cost-effective 10/100/1000Mbps data access service to departments and classrooms as requested and funded.



Deploy point-to-point wireless LAN/WAN technology when construction or lease of cable facilities is cost prohibitive or impractical.



Work with Housing and Dining to upgrade the distribution networks within the residence halls.



Install redundant firewalls and VPN concentrators.



Extend the TTUnet backbone to the Reese campus and provide network access to the High Performance Computing Center and all other TTU facilities.



Continually monitor network activity to access its performance level and ensure its operational integrity.



Provide on-call support staff for the rapid restoration of service in the event of unscheduled outages.

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Telecommunications 11/15/2001

Assessments: •

Backbone network availability (excluding scheduled maintenance) is >= 99.8%.



Core and distribution network bandwidth saturation < 80%.

Objective 1.2:

Maintain sufficient connectivity to the outside world to ensure operations.

Strategies: •

Add Internet connectivity as demand requires.



Maintain multiple circuit connections with diverse routes to ensure communication with the Internet is maintained.



Provide cost-effective remote access to TTUnet from outside ISPs.



Continue to provide inexpensive dial-up access to TTUnet.



Provide wide-area network access to all remote campus locations including future Hill Country locations sufficient to meet the communications needs.

Assessments: •

Internet bandwidth saturation < 95%.



Number of Internet Service Provider connections >= 2.



Ratio of dial-up customers to lines