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TELECOMMUNICATIONS STRATEGIC PLAN MISSION STATEMENT Flipbook PDF
Telecommunications 11/15/2001 4 Goal 2. Network Security and Strategic Assets: Provide a fully integrated, secure data a
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Telecommunications 11/15/2001
TELECOMMUNICATIONS STRATEGIC PLAN
MISSION STATEMENT The Telecommunications department provides reliable, modern, and integrated communications services to enable teaching, learning, research, and outreach.
VISION STATEMENT The Telecommunications Department will be a leader in enabling Texas Tech University to exchange thoughts and ideas through technology. Communications will empower students, faculty, and staff to reduce distance through collaboration.
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Telecommunications 11/15/2001
GOALS, CRITICAL SUCCESS FACTORS, and OBJECTIVES (including Strategies and Assessments)
Goal 1. Communication Infrastructure: Supply a highly reliable, effective, modern communications infrastructure. Critical Success Factors (measures the degree of success over the next 5 years): •
Maintain network up time at 99.8%.
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Replace all shared Ethernet technology with switched Ethernet technology.
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Provide a 10Gbps core backbone with 1Gbps distribution to all crucial buildings.
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Make available 1000Mbps desktop technology to requesting departments.
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Deploy wireless LAN technology to 10% of campus buildings.
Objectives: Objective 1.1:
Provide a reliable campus data backbone and LAN infrastructure to meet the instructional, research, and business needs of Texas Tech University.
Strategies: •
Upgrade the core and distribution backbone infrastructure as required and funded to meet the needs of the University.
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Provide cost-effective 10/100/1000Mbps data access service to departments and classrooms as requested and funded.
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Deploy point-to-point wireless LAN/WAN technology when construction or lease of cable facilities is cost prohibitive or impractical.
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Work with Housing and Dining to upgrade the distribution networks within the residence halls.
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Install redundant firewalls and VPN concentrators.
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Extend the TTUnet backbone to the Reese campus and provide network access to the High Performance Computing Center and all other TTU facilities.
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Continually monitor network activity to access its performance level and ensure its operational integrity.
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Provide on-call support staff for the rapid restoration of service in the event of unscheduled outages.
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Telecommunications 11/15/2001
Assessments: •
Backbone network availability (excluding scheduled maintenance) is >= 99.8%.
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Core and distribution network bandwidth saturation < 80%.
Objective 1.2:
Maintain sufficient connectivity to the outside world to ensure operations.
Strategies: •
Add Internet connectivity as demand requires.
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Maintain multiple circuit connections with diverse routes to ensure communication with the Internet is maintained.
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Provide cost-effective remote access to TTUnet from outside ISPs.
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Continue to provide inexpensive dial-up access to TTUnet.
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Provide wide-area network access to all remote campus locations including future Hill Country locations sufficient to meet the communications needs.
Assessments: •
Internet bandwidth saturation < 95%.
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Number of Internet Service Provider connections >= 2.
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Ratio of dial-up customers to lines